Ubuntu

mount problem

Asked by Nagarjuna

Error mounting /dev/sda3 at /media/nag/New Volume: Command-line `mount -t "ntfs" -o "uhelper=udisks2,nodev,nosuid,uid=1000,gid=1000,dmask=0077,fmask=0177" "/dev/sda3" "/media/nag/New Volume"' exited with non-zero exit status 14: The disk contains an unclean file system (0, 0).
Metadata kept in Windows cache, refused to mount.
Failed to mount '/dev/sda3': Operation not permitted
The NTFS partition is in an unsafe state. Please resume and shutdown
Windows fully (no hibernation or fast restarting), or mount the volume
read-only with the 'ro' mount option.

how to solve this?

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actionparsnip
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Revision history for this message
Best actionparsnip (andrew-woodhead666) said : 		#1

Boot to Windows and run a full chkdsk on the NTFS partition.

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Nagarjuna (iamnagarjunav) said : 		#2

what does chkdsk mean?

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actionparsnip (andrew-woodhead666) said : 		#3

Never ran a standing in Windows to check drive health?

Wow

In My Computer, right click the partition -> properties

Under tools select to check the disk for errors. Tick both boxes and hit start. If you need to reboot to do the scan then do so and let it complete.

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Nagarjuna (iamnagarjunav) said : 		#4

Thanks actionparsnip, that solved my question.