Ubuntu

cannot open neather hard drive on my pc

Asked by Shaun Phillips

hello,

I am a novice with Ubuntu 14.04 lts and I have run into an issue.
I go to access my second hard drive on my pc and I get this error message.

Error mounting /dev/sdb1 at /media/shaun/2E00689F0068702F: Command-line `mount -t "ntfs" -o "uhelper=udisks2,nodev,nosuid,uid=1000,gid=1000,dmask=0077,fmask=0177" "/dev/sdb1" "/media/shaun/2E00689F0068702F"' exited with non-zero exit status 14: The disk contains an unclean file system (0, 0).
Metadata kept in Windows cache, refused to mount.
Failed to mount '/dev/sdb1': Operation not permitted
The NTFS partition is in an unsafe state. Please resume and shutdown
Windows fully (no hibernation or fast restarting), or mount the volume
read-only with the 'ro' mount option.

from what I get some how I did not dismount right or pc crashed at one time.
how do I fix this issue?

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actionparsnip
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Best actionparsnip (andrew-woodhead666) said : 		#1

Reboot to Windows and run a full chkdsk on the partition. If the storage is USB based then ALWAYS use the safe remove feature in the OS before physically unplugging the device. This is important if you want to use it in Linux but also let's the disks sync so will mean your data doesn't get damaged

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Shaun Phillips (bldrofshadows) said : 		#2

Thanks actionparsnip, that solved my question.

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Shaun Phillips (bldrofshadows) said : 		#3

thank you
this worked very well.

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actionparsnip (andrew-woodhead666) said : 		#4

Which part, or was it both?