Ubuntu

canon mg3250 printer not working wifi from laptop

Asked by julie

Hi, my canon mg3250 printer works when connected to my laptop and wifi with my ipad but does not work wifi with the laptop. Everything looks ok on the printer ie wifi light on? totally baffled! If anyone has any suggestions that would be great.

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actionparsnip (andrew-woodhead666) said : 		#1

Can you ping the IP of the device from Ubuntu?

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julie (julieking15) said : 		#2

HI,
Thanks for your help.  I am not that great with IT issues but when I did PING i received back "command not found"

(Not sure if this site is for people who know what they are doing/talking about but it there are anything else i could try it would be much appreciated but might need a little help walking through it, had to got on to ehow to find out how to ping ha ha)
Thanks againJulie

     On Saturday, 25 April 2015, 19:52, actionparsnip <email address hidden> wrote:

 Your question #265867 on Ubuntu changed:
https://answers.launchpad.net/ubuntu/+question/265867

    Status: Open => Needs information

actionparsnip requested more information:
Can you ping the IP of the device from Ubuntu?

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Manfred Hampl (m-hampl) said : 		#3

Ubuntu is case sensitive. The command is ping not PING.
Do you know the IT address of the printer?

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julie (julieking15) said : 		#4

should have tried that!
I have the IP address.  Typed that in ping. It is now up to seq 305 destination host unreachable?

     On Sunday, 26 April 2015, 17:51, Manfred Hampl <email address hidden> wrote:

 Your question #265867 on Ubuntu changed:
https://answers.launchpad.net/ubuntu/+question/265867

    Status: Open => Answered

Manfred Hampl proposed the following answer:
Ubuntu is case sensitive. The command is ping not PING.
Do you know the IT address of the printer?

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actionparsnip (andrew-woodhead666) said : 		#5

What is the IP of the printer and what is the IP of your PC?

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Launchpad Janitor (janitor) said : 		#6

This question was expired because it remained in the 'Needs information' state without activity for the last 15 days.