Ubuntu

usb 3.0 port not recognozing usb 2.0 device

Asked by eerie on 2015-04-22

ok so here this goes, also i want to thank you in advance with whoever takes the time and effort to help me with this.

well here is the scenario, ok so i have an ASUS x200ma notebook. I switched over from windows a few months and, am currently using Ubuntu 14.04. this particular model of laptop has a total of 3 USB ports, two on the right which are USB 2.0 and one on the left which is a 3.0 port. I noticed when i first started running ubuntu on this machine that the 3.0 port would not recognize USB devices. it would not even signal that the device was powered on.

Fast foward to today and i am try to connect a razer tarterus keypad in the USB 3.0 port, on the left. however, it wont power on, the led indication doesnt light up. whenever i plug it into the the USB ports on the right it works. on the contrary when i plug my usb 3.0 gigstick in the 3.0 port it works but only after i entered the "devmod" command in the terminal.

below is a list of output from some commands,

(lsusb) [with the razer keypad plugged into the USB 3.0 port]

eerie-noizez@Cy-Gor:~$ lsusb
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 005: ID 25a7:2433
Bus 001 Device 004: ID 05e3:0608 Genesys Logic, Inc. USB-2.0 4-Port HUB
Bus 001 Device 003: ID 0bda:5605 Realtek Semiconductor Corp.
Bus 001 Device 002: ID 0457:1029 Silicon Integrated Systems Corp.
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
eerie-noizez@Cy-Gor:~$

____________________________________________________________________________________

ls /dev | grep [s,h]d -with the razer keypad in the usb 3.0 port

eerie-noizez@Cy-Gor:~$ ls /dev | grep [s,h]d
sda
sda1
sda2
sda3

____________________________________________________________________________________

dmesg | grep USB [with the razer keypad plugged into the USB 3.0 port]

eerie-noizez@Cy-Gor:~$ dmesg | grep USB
[ 0.216078] ACPI: Power Resource [USBC] (on)
[ 0.255282] ACPI: bus type USB registered
[ 1.174539] ehci_hcd: USB 2.0 'Enhanced' Host Controller (EHCI) Driver
[ 1.174600] ohci_hcd: USB 1.1 'Open' Host Controller (OHCI) Driver
[ 1.174654] uhci_hcd: USB Universal Host Controller Interface driver
[ 1.174913] xhci_hcd 0000:00:14.0: new USB bus registered, assigned bus number 1
[ 1.175501] usb usb1: New USB device found, idVendor=1d6b, idProduct=0002
[ 1.175506] usb usb1: New USB device strings: Mfr=3, Product=2, SerialNumber=1
[ 1.175860] hub 1-0:1.0: USB hub found
[ 1.177599] xhci_hcd 0000:00:14.0: new USB bus registered, assigned bus number 2
[ 1.177693] usb usb2: New USB device found, idVendor=1d6b, idProduct=0003
[ 1.177698] usb usb2: New USB device strings: Mfr=3, Product=2, SerialNumber=1
[ 1.177974] hub 2-0:1.0: USB hub found
[ 1.489000] usb 1-2: new full-speed USB device number 2 using xhci_hcd
[ 1.689934] usb 1-2: New USB device found, idVendor=0457, idProduct=1029
[ 1.689939] usb 1-2: New USB device strings: Mfr=1, Product=2, SerialNumber=0
[ 1.689947] usb 1-2: Manufacturer: USBest Technology
[ 1.706302] usbhid: USB HID core driver
[ 1.861272] usb 1-3: new high-speed USB device number 3 using xhci_hcd
[ 2.021801] usb 1-3: New USB device found, idVendor=0bda, idProduct=5605
[ 2.021807] usb 1-3: New USB device strings: Mfr=3, Product=1, SerialNumber=2
[ 2.021812] usb 1-3: Product: USB2.0 HD UVC WebCam
[ 2.189350] usb 1-4: new high-speed USB device number 4 using xhci_hcd
[ 2.319425] usb 1-4: New USB device found, idVendor=05e3, idProduct=0608
[ 2.319431] usb 1-4: New USB device strings: Mfr=0, Product=1, SerialNumber=0
[ 2.319436] usb 1-4: Product: USB2.0 Hub
[ 2.320487] hub 1-4:1.0: USB hub found
[ 28.141895] usb 1-4.2: new full-speed USB device number 5 using xhci_hcd
[ 28.232471] usb 1-4.2: New USB device found, idVendor=25a7, idProduct=2433
[ 28.232477] usb 1-4.2: New USB device strings: Mfr=1, Product=2, SerialNumber=0
[ 28.242827] hid-generic 0003:25A7:2433.0002: input,hidraw0: USB HID v1.01 Keyboard [2.4G 2.4G Wireless Device] on usb-0000:00:14.0-4.2/input0
[ 28.243650] hid-generic 0003:25A7:2433.0003: input,hiddev0,hidraw1: USB HID v1.01 Mouse [2.4G 2.4G Wireless Device] on usb-0000:00:14.0-4.2/input1
[ 52.275397] input: USBest Technology SiS HID Touch Controller as /devices/pci0000:00/0000:00:14.0/usb1/1-2/1-2:1.0/0003:0457:1029.0001/input/input18
[ 52.275876] hid-multitouch 0003:0457:1029.0001: input,hiddev0,hidraw2: USB HID v1.11 Device [USBest Technology SiS HID Touch Controller] on usb-0000:00:14.0-2/input0
[ 52.361018] uvcvideo: Found UVC 1.00 device USB2.0 HD UVC WebCam (0bda:5605)
[ 52.367227] input: USB2.0 HD UVC WebCam as /devices/pci0000:00/0000:00:14.0/usb1/1-3/1-3:1.0/input/input20
[ 52.367482] USB Video Class driver (1.1.1)
[ 325.558615] usb 2-1: new SuperSpeed USB device number 2 using xhci_hcd
[ 325.577998] usb 2-1: New USB device found, idVendor=05dc, idProduct=a205
[ 325.578019] usb 2-1: New USB device strings: Mfr=1, Product=2, SerialNumber=3
[ 325.689426] usb-storage 2-1:1.0: USB Mass Storage device detected
[ 380.622213] usb 2-1: USB disconnect, device number 2
[ 3504.654210] usb 1-4.3: new high-speed USB device number 6 using xhci_hcd
[ 3505.256303] usb 1-4.3: New USB device found, idVendor=05dc, idProduct=a815
[ 3505.256310] usb 1-4.3: New USB device strings: Mfr=1, Product=2, SerialNumber=3
[ 3505.256314] usb 1-4.3: Product: USB Flash Drive
[ 3505.258084] usb-storage 1-4.3:1.0: USB Mass Storage device detected
[ 3506.970891] scsi 3:0:0:0: Direct-Access Lexar USB Flash Drive 1100 PQ: 0 ANSI: 4
[ 4075.271155] usb 1-4.3: USB disconnect, device number 6

____________________________________________________________________________________ ------------------------------------------------------------------------------------------------------------------------------
From this point i plugged the razer keypad into USB 2.0 port on the right
------------------------------------------------------------------------------------------------------------------------------____________________________________________________________________________________

lsusb [with USB 3.0 gigstick in the 3.0 port

eerie-noizez@Cy-Gor:~$ lsusb
Bus 002 Device 003: ID 05dc:a205 Lexar Media, Inc.
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 007: ID 1532:0201 Razer USA, Ltd
Bus 001 Device 005: ID 25a7:2433
Bus 001 Device 004: ID 05e3:0608 Genesys Logic, Inc. USB-2.0 4-Port HUB
Bus 001 Device 003: ID 0bda:5605 Realtek Semiconductor Corp.
Bus 001 Device 002: ID 0457:1029 Silicon Integrated Systems Corp.
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub

____________________________________________________________________________________

ls /dev |grep [s,h]d --with the USB 3.0 gigstick in the USB 3.0 port

eerie-noizez@Cy-Gor:~$ ls /dev | grep [s,h]d
sda
sda1
sda2
sda3
sdb
sdb1

____________________________________________________________________________________

dmesg | grep USB [ with the USB 3.0 gigstick in the USB 3.0 port]

why wont the USB 3.0 port recognize my USB 2.0 razer keypad???

____________________________________________________________________________________

Question information

Language:: English Edit question

Status:: Answered

For:: Ubuntu Edit question

Assignee:: No assignee Edit question

Last query:: 2015-04-22

Last reply:: 2015-04-22

Link existing bug

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actionparsnip (andrew-woodhead666) said on 2015-04-22:

Be sure you have the latest BIOS. It may help.

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eerie (xxangel-of-lightxx) said on 2015-04-22:

yeah i do i updated it about a month ago when i installed ubuntu on here

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usb 3.0 port not recognozing usb 2.0 device

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