bt not discovering devices

Asked by robert

my laptop refuses to discover any bluetooth devices. I am currently running ubuntu 14.04 64 bit. I made the following driver upgrades to the wifi driver from the github repository:

https://github.com/lwfinger/rtlwifi_new/tree/master/rtl8723be

and from AMD driver site - graphics driver ( fglrx-14.501.1003/amd-driver-installer-14.501.1003-x86.x86_64.run).

my laptop refuses to discover any bluetooth devices. I am currently running ubuntu 14.04 64 bit. I made the following driver upgrades to the wifi driver from the github repository:

https://github.com/lwfinger/rtlwifi_new/tree/master/rtl8723be

and from AMD driver site - graphics driver ( fglrx-14.501.1003/amd-driver-installer-14.501.1003-x86.x86_64.run).

before I made these changes the laptop was locking up when streaming - now it does not but I have the bluetooth problem.

I was able to solve this with help from https://answers.launchpad.net/ubuntu/+question/263437. As far as I can see all I have done is install upgdates as they become available. At first my devices still appear in the list of blue tooth devices but I was unable to connect to them. I removed the headset from the blue tooth list of devices and now it is not discovering the device again? I have tried to re install the driver recommended in the link within this paragraph but it does not seem to help this time - any help please?

MAKE AND MODEL:

id: robert-hp-pavilion-15-notebook-pc
description: Notebook
product: HP Pavilion 15 Notebook PC (J0B17EA#ABU)
vendor: Hewlett-Packard
version: 0976100000405F00000620180
serial: 5CD4231T30
width: 64 bits
capabilities: smbios-2.8 dmi-2.7 vsyscall32
configuration:
boot = normal
chassis = notebook
family = 103C_5335KV G=N L=CON B=HP S=PAV
sku = J0B17EA#ABU
uuid = 35434434-3233-3154-3330-6CC2175FB3A7

NETWORK CARD:

id: network
description: Wireless interface
product: RTL8723BE PCIe Wireless Network Adapter
vendor: Realtek Semiconductor Co., Ltd.
physical id: 0
bus info: pci@0000:02:00.0
logical name: wlan0
version: 00
serial: 90:48:9a:0f:a9:d1
width: 64 bits
clock: 33MHz
capabilities: pm msi pciexpress bus_master cap_list ethernet physical wireless
configuration: broadcast = yes
driver = rtl8723be
driverversion = 3.16.0-31-generic
firmware = N/A
ip = 192.168.1.234
latency = 0
link = yes
multicast = yes
wireless = IEEE 802.11bgn
resources:
irq : 28
ioport : e000(size=256)
memory : fe900000-fe903fff

$ dmesg | grep Blue

[ 2.734024] usb 1-1.3: Product: Bluetooth Radio
[ 13.681708] Bluetooth: Core ver 2.19
[ 13.681749] Bluetooth: HCI device and connection manager initialized
[ 13.681765] Bluetooth: HCI socket layer initialized
[ 13.681770] Bluetooth: L2CAP socket layer initialized
[ 13.681791] Bluetooth: SCO socket layer initialized
[ 23.154454] Bluetooth: BNEP (Ethernet Emulation) ver 1.3
[ 23.154463] Bluetooth: BNEP filters: protocol multicast
[ 23.154481] Bluetooth: BNEP socket layer initialized
[ 23.162884] Bluetooth: RFCOMM TTY layer initialized
[ 23.162911] Bluetooth: RFCOMM socket layer initialized
[ 23.162923] Bluetooth: RFCOMM ver 1.11

MAKE AND MODEL:

id: robert-hp-pavilion-15-notebook-pc
description: Notebook
product: HP Pavilion 15 Notebook PC (J0B17EA#ABU)
vendor: Hewlett-Packard
version: 0976100000405F00000620180
serial: 5CD4231T30
width: 64 bits
capabilities: smbios-2.8 dmi-2.7 vsyscall32
configuration:
boot = normal
chassis = notebook
family = 103C_5335KV G=N L=CON B=HP S=PAV
sku = J0B17EA#ABU
uuid = 35434434-3233-3154-3330-6CC2175FB3A7

NETWORK CARD:

id: network
description: Wireless interface
product: RTL8723BE PCIe Wireless Network Adapter
vendor: Realtek Semiconductor Co., Ltd.
physical id: 0
bus info: pci@0000:02:00.0
logical name: wlan0
version: 00
serial: 90:48:9a:0f:a9:d1
width: 64 bits
clock: 33MHz
capabilities: pm msi pciexpress bus_master cap_list ethernet physical wireless
configuration: broadcast = yes
driver = rtl8723be
driverversion = 3.16.0-31-generic
firmware = N/A
ip = 192.168.1.234
latency = 0
link = yes
multicast = yes
wireless = IEEE 802.11bgn
resources:
irq : 28
ioport : e000(size=256)
memory : fe900000-fe903fff

$ dmesg | grep Blue

[ 2.734024] usb 1-1.3: Product: Bluetooth Radio
[ 13.681708] Bluetooth: Core ver 2.19
[ 13.681749] Bluetooth: HCI device and connection manager initialized
[ 13.681765] Bluetooth: HCI socket layer initialized
[ 13.681770] Bluetooth: L2CAP socket layer initialized
[ 13.681791] Bluetooth: SCO socket layer initialized
[ 23.154454] Bluetooth: BNEP (Ethernet Emulation) ver 1.3
[ 23.154463] Bluetooth: BNEP filters: protocol multicast
[ 23.154481] Bluetooth: BNEP socket layer initialized
[ 23.162884] Bluetooth: RFCOMM TTY layer initialized
[ 23.162911] Bluetooth: RFCOMM socket layer initialized
[ 23.162923] Bluetooth: RFCOMM ver 1.11

Question information

Language:
English Edit question
Status:
Solved
For:
Ubuntu Edit question
Assignee:
No assignee Edit question
Solved by:
robert
Solved:
Last query:
Last reply:
Revision history for this message
robert (baptie-robert) said :
#1

during boot before ubuntu purple screen i get the following errors listed:

[14.610509 rtk_btusb: btusb_open hdev - > promise == 0]
[14.612332 rtk_btusb: imp_version =0x8723]
[14.413056 rtk_btusb: This is not8723a. use new patch only]
[14.414282 rtk_btusb: Fw: exists. config file: not exists]

I my humble opinion it appears to have the wrong driver ? anybody any ideas what to do about it?

Revision history for this message
robert (baptie-robert) said :
#2

dont really understand why but re-installed the wifi drivers and the luetooth drivers and its working again?