Logitech travelmouse failes to pair

Asked by Gerlof Brinck

On my desktop I have sinds almost a year Ubuntu (now 14.4) I'am very content. Recently I have put Mint 17 XFCE on my old DEll Latitude D520. Not to heavy so my Dell must do the job. So far so good except for my Logitech travelmouse on Bluetooth. With the Blueman the computer finds the mouse almost direct,asks for permission to connect (oké button is pressed) but than...It fails to pair. If I unterstand well you do not need a code to connect. But anyhow I have tried to connect with the well known codes (0000, 1111 and 1234) no match. When I look at the blueman itself the it gives the mac address but the connection looks very unstable (also with new battery's in the travelmouse) although there is a up- and downstram of bits.
The orange, green and blue picto's goes on and off.

I hope someone can help me. Thanks beforehand.

Kindly Regards

Gerlof.

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Gerlof Brinck (brinck) said :
#1

With Blueman the mouse is detected with macaddress, but...

I looked further in the Ubuntu searchlist and found:
hciconfig

And I get the hci0 type BD address etc.

But with the command:
hcitool scan

Nothing.

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Gerlof Brinck (brinck) said :
#2

Further information:

It looks if both the computer and the are connected. When I mover the mouse, I see in Blueman a up- and downstream of bits, but the cursor will not move....Even when I not move the mouse there is an up- and downstream of bits...

Now the move of the cursor.

I realy hope someone can help me out in this.

THanks on beforehand.

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actionparsnip (andrew-woodhead666) said :
#3

What is the output of:

lsb_release -a; uname -a

Thanks

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Gerlof Brinck (brinck) said :
#4

Hello,

Fine that you are trying to help me out.

I suppose that the command you have send me, must be put in the terminal. If I do that the outcome is:

lsb_release-a: command not found.
uname-a: command not found

I hope this gives you more information.

The version of Blueman is: Blueman applet 1.23

Hope you can help me.

Kindly Regards

Gerlof.

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Gerlof Brinck (brinck) said :
#5

Herebey some extra info: I tried to connect the mouse to the system without the code, it works. In blueman I get the message: Proficiat, apparaat succesvol toegevoegd. (congratuations, the divece is succesfully added). Nice but the cursor still does not move when I move the mouse (also with new batteries).
I hope this extra information wiil help you.

Kindly Regards

Gerlof.

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actionparsnip (andrew-woodhead666) said :
#6

If you COPY the command I gave rather than attempting to retype it you will not botch the command. Why do you think I give the exact command to run?

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Gerlof Brinck (brinck) said :
#7

I work with tow computer. This one on Ubuntu and the other Dell.

I have copyd the line to the Dell:

This is the outcome:

gerlof@gerlof-Latitude-D520 ~ $ lsb_release -a; uname -a

No LSB modules are available.
Distributor ID: LinuxMint
Description: Linux Mint 17.1 Rebecca
Release: 17.1
Codename: rebecca
Linux gerlof-Latitude-D520 3.13.0-45-generic #74-Ubuntu SMP Tue Jan 13 19:37:48 UTC 2015 i686 i686 i686 GNU/Linux
gerlof@gerlof-Latitude-D520 ~ $
gerlof@gerlof-Latitude-D520 ~ $

THanks

GErlof.

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actionparsnip (andrew-woodhead666) said :
#8

Mint is not supported here or in any of the Ubuntu support channels. It's community and support are entirely separate from Ubuntu's.
I suggest you post here:
http://forums.linuxmint.com/

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Gerlof Brinck (brinck) said :
#9

I have tried without any succes. If you have a suggestion wich Ubuntu will work fine on my old Dell,(this computer works fine on Ubuntu 14.4 LTS) I will be very gratefull.

Kindly Regards

Gerlof.

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actionparsnip (andrew-woodhead666) said :
#10

All Ubuntus are the same driver set underneath. The ONLY difference is the default application set and desktop environment. The kernel, driver set and everything under the hood is 100% identical. So, "switching" from Xubuntu to "Kubuntu" for example, will only change from XFCE to KDE, the rest is the same including the Bluetooth stack, drivers, kernel, ALSA, Pulse, you name it.

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Gerlof Brinck (brinck) said :
#11

Thanks!!
I will look for Xubuntu for my Laptop.

Kindly Regards

Gerlof.

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Gerlof Brinck (brinck) said :
#12

I have run a live disk of Xubuntu ( I wish I new this earlier it is realy nice!) with an attempt to get the mouse working. Unfortunately it does not work.

I have tried the following:

xubuntu@xubuntu:~$ lsb_release
No LSB modules are available.

And:

xubuntu@xubuntu:~$ hcitool dev
Devices:
 hci0 00:16:41:FE:12:3C
xubuntu@xubuntu:~$ bluez-simple-agent
Traceback (most recent call last):
  File "/usr/bin/bluez-simple-agent", line 138, in <module>
    adapter.RegisterAgent(path, capability)
  File "/usr/lib/python2.7/dist-packages/dbus/proxies.py", line 70, in __call__
    return self._proxy_method(*args, **keywords)
  File "/usr/lib/python2.7/dist-packages/dbus/proxies.py", line 145, in __call__
    **keywords)
  File "/usr/lib/python2.7/dist-packages/dbus/connection.py", line 651, in call_blocking
    message, timeout)
dbus.exceptions.DBusException: org.bluez.Error.AlreadyExists: Already Exists
xubuntu@xubuntu:~$

I hope you can help. And if please tell me how to get rid of the Mint versions 13 and 17 (both XFCE). I haveunfornutelaty to keep the windows there are some programs for my scanner ans label writer, I will you be very gratefull.

Kindly Regards

Gerlof.

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Gerlof Brinck (brinck) said :
#13

I hope someone will help me further. Now I'am running a life disk Xubuntu 14.04.1. Before I put Xubuntu on my Dell Latutude L D520 (I have uninstalled the Mint) I really like to know if it possible to get my Logitec Travelmouse (bluetooth) working.

For a start I have done the next:

xubuntu@xubuntu:~$ lsb_release -a; uname -a
No LSB modules are available.
Distributor ID: Ubuntu
Description: Ubuntu 14.04.1 LTS
Release: 14.04
Codename: trusty
Linux xubuntu 3.13.0-32-generic #57-Ubuntu SMP Tue Jul 15 03:51:12 UTC 2014 i686 i686 i686 GNU/Linux

And:

xubuntu@xubuntu:~$ hcitool dev
Devices:
 hci0 00:16:41:FE:12:3C
xubuntu@xubuntu:~$ bluez-simple-agent
Traceback (most recent call last):
  File "/usr/bin/bluez-simple-agent", line 138, in <module>
    adapter.RegisterAgent(path, capability)
  File "/usr/lib/python2.7/dist-packages/dbus/proxies.py", line 70, in __call__
    return self._proxy_method(*args, **keywords)
  File "/usr/lib/python2.7/dist-packages/dbus/proxies.py", line 145, in __call__
    **keywords)
  File "/usr/lib/python2.7/dist-packages/dbus/connection.py", line 651, in call_blocking
    message, timeout)
dbus.exceptions.DBusException: org.bluez.Error.AlreadyExists: Already Exists

As far as I know the Logitech mouse has no pin-code. I can connect the mouse, but the pairing failes.
Blueman sees the mouse but as far as I can follow it, it is unstable (page time out). Under windows XP all is working without any problem.
Due to the risks with Windows XP I like to change to Xubuntu.

I hope someone can help me out in this. Thanks on beforehand.

Gerlof.

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Launchpad Janitor (janitor) said :
#14

This question was expired because it remained in the 'Open' state without activity for the last 15 days.

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John Carter (john-carter-f) said :
#15

As far as I understand it something has registered as an agent for that capability on that adapter already....

Alas, beyond...
  ps auxw | grep -i blue

I don't know how to find out what.