Ubuntu

I cannot get my sound to work, stopped running 2 days ago (not actually solved despite duplicate)

Asked by Katherine

New user to Ubuntu.
No sound is coming out, stopped working 2 days ago.
Everything in volume control/sound settings is fine, def. not muted, sound tests produce no sound.
The 3 things I originally thought could have happened were that I installed skype, that I tried to install flash player (although installed it still wasn't working.) and that an update had happened earlier.
so I uninstalled skype, did not change, no sound, uninstalled flash, did not change, no sound, and I did the apt-get update, apt-get upgrade command, which did not bring back sound.
1. terminal command : user-System-Product-Name:~$ find /lib/modules/`uname -r` | grep snd Produces list of generic sound files.
2. terminal command: ~$ lspci -v | grep -A7 -i "audio" produces
 Subsystem: ASUSTeK Computer Inc. P5B
 Flags: bus master, fast devsel, latency 0, IRQ 45
 Memory at febf8000 (64-bit, non-prefetchable) [size=16K]
 Capabilities: <access denied>
 Kernel driver in use: snd_hda_intel
01:00.1 Audio device: NVIDIA Corporation GK106 HDMI Audio Controller (rev a1)
 Subsystem: Gigabyte Technology Co., Ltd Device 3557
 Flags: bus master, fast devsel, latency 0, IRQ 17
 Memory at fe77c000 (32-bit, non-prefetchable) [size=16K]
 Capabilities: <access denied>
 Kernel driver in use: snd_hda_intel
I don't know what to do.
I don't know if it is necessary to have ALSA to run sound or not, it seems to come up on forums I read for sound help, but looking into it sounded like it was an add on for doing more advanced things with sound. It doesn't look like I have ALSA if that's what I need, I tried looking for it in my files and i dont see it...

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actionparsnip (andrew-woodhead666) said : 		#1

Try :

killall pulseaudio; rm r ~/.pulse* ~/config/.pulse*

Wait ten seconds then try some sound stuff.

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Katherine (katherinemklekota) said : 		#2

I just tried, am I not prefacing it correctly?

katherine@katherine-System-Product-Name:~$ sudo killall pulseaudio; rm r ~/.pulse* ~/config/.pulse*
rm: cannot remove ‘r’: No such file or directory
rm: cannot remove ‘/home/katherine/.pulse*’: No such file or directory
rm: cannot remove ‘/home/katherine/config/.pulse*’: No such file or directory

katherine@katherine-System-Product-Name:~$ killall pulseaudio; rm r ~/.pulse* ~/config/.pulse
rm: cannot remove ‘r’: No such file or directory
rm: cannot remove ‘/home/katherine/.pulse*’: No such file or directory
rm: cannot remove ‘/home/katherine/config/.pulse’: No such file or directory
katherine@katherine-System-Product-Name:~$

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actionparsnip (andrew-woodhead666) said : 		#3

When did I add sudo to my command! ?

If you COPY thecommand I gave then it will work. Why are you trying to retype it and/or adding sudo when it is not needed and not what I advised.

Serious question..?

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actionparsnip (andrew-woodhead666) said : 		#4

Just copy:

killall pulseaudio; rm -r ~/.pulse* ~/config/.pulse*

Paste it to the terminal and hit ENTER. Done.

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Katherine (katherinemklekota) said : 		#5

If you see, the second is strictly copy pasting your command line, the first added sudo.

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Katherine (katherinemklekota) said : 		#6

So I tried to paste it and it comes up with that response.
katherine@katherine-System-Product-Name:~$ killall pulseaudio; rm r ~/.pulse* ~/config/.pulse
rm: cannot remove ‘r’: No such file or directory
rm: cannot remove ‘/home/katherine/.pulse*’: No such file or directory
rm: cannot remove ‘/home/katherine/config/.pulse’: No such file or directory
katherine@katherine-System-Product-Name:~$ killall pulseaudio; rm -r ~/.pulse* ~/config/.pulse*
rm: cannot remove ‘/home/katherine/.pulse*’: No such file or directory
rm: cannot remove ‘/home/katherine/config/.pulse*’: No such file or directory
katherine@katherine-System-Product-Name:~$

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Katherine (katherinemklekota) said : 		#7

This is actually the full line of what happened, but I copy pasted to you a few more tries later after I was sure it was not working. So originally when it prompted for password afterwards it said E: Invalid operation killall (10 lines down)

 katherine@katherine-System-Product-Name:~$ killall pulseaudio; rm r ~/.pulse* ~/config/.pulse*
rm: cannot remove ‘r’: No such file or directory
rm: cannot remove ‘/home/katherine/.pulse*’: No such file or directory
rm: cannot remove ‘/home/katherine/config/.pulse*’: No such file or directory
katherine@katherine-System-Product-Name:~$ killall pulseaudio; rm r ~/.pulse* ~/config/.pulse*
rm: cannot remove ‘r’: No such file or directory
rm: cannot remove ‘/home/katherine/.pulse*’: No such file or directory
rm: cannot remove ‘/home/katherine/config/.pulse*’: No such file or directory
katherine@katherine-System-Product-Name:~$ sudo apt-get killall pulseaudio; rm r ~/.pulse* ~/config/.pulse*
[sudo] password for katherine:
E: Invalid operation killall
rm: cannot remove ‘r’: No such file or directory
rm: cannot remove ‘/home/katherine/.pulse*’: No such file or directory
rm: cannot remove ‘/home/katherine/config/.pulse*’: No such file or directory
katherine@katherine-System-Product-Name:~$ sudo killall pulseaudio; rm r ~/.pulse* ~/config/.pulse*

Revision history for this message
Katherine (katherinemklekota) said : 		#8

Thank you for your answer, Actionparsnip, however, your obvious condescending and rude reply:
 "When did I add sudo to my command! ?
If you COPY thecommand I gave then it will work. Why are you trying to retype it and/or adding sudo when it is not needed and not what I advised.
Serious question..?"

was kind of embaressing since, had you looked closer you would have realized I tried to 'copy paste' exactly what you had entered, but that did not work for me. So, when it didn't work, I thought I was probably too noob to understand something that should be obvious, like the command line you provided would need to be prefaced- so I tried with sudo, since I see most commands formatted that way. Then I posted a comment back asking if I needed a different preface and showing results for both a copy-paste of strictly 'killall pulseaudio; rm -r ~/.pulse* ~/config/.pulse*' and it's results (which did not work for me) and also that command line with 'sudo' in front of it, which was listed first. So, you didn't look at the whole comment. If you have little tolerance for noobery maybe you shouldn't respond to questions from 'new users' as my description included, and stick with helping more advanced users you have more patience for.

I'm just going to try to reinstall ubuntu, I need sound for school and I haven't been able to find an answer and have been trying for 3 days and that seems like the fastest route.

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