Problem installing Ubuntu 14.04 over Windows 8

Asked by wordsmyth2

Recently solved problem with LibreOffice , but have just purchased a Toshiba Satellite 11.6cm model CL10-B/CL 15-B with Windows 8 pre-installed. I've had no problems in the past installing Ubuntu over a Windows 7 pre-installation i.e erasing disk & installing Ubuntu, but I seem to have a disaster on my hands with the Satellite. Ubuntu 14.04 installed as per usual - first erasing entire disk etc - but the system will not boot from the hard disk and doesn't recognise the USB. I've checked the Toshiba settings and the boot sequence is set properly i.e. hard disk/usb/LAN. But all I get is an error message: RE-BOOT & SELECT PROPER BOOT DEVICE. I've tried secure boot and non-secure, with same result. I've also tried re-booting from the USB: doesn't work. Same error message. I've seen several Launchpad posts with the same problem and am wondering how the devil to resolve this. Hoping someone can advise. Fingers crossed ...

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Solved by:
actionparsnip
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Revision history for this message
actionparsnip (andrew-woodhead666) said :
#1

Disable fast boot and secure boot

Revision history for this message
wordsmyth2 (wordsmyth2) said :
#2

As stated, have tried disabling secure boot but negative result. No FAST BOOT on the Satellite. Boot Mode shows two choices: UEFI and CSM. Have tried both. No Luck. I installed Ubuntu 14.04 via USB. It was working fine. It shut down okay ... but when I re-booted this A.M.....I have problem.

Revision history for this message
actionparsnip (andrew-woodhead666) said :
#3

Did you MD5 test the ISO you downloaded?
How did you put the data onto the USB?

Revision history for this message
wordsmyth2 (wordsmyth2) said :
#4

ISO tested. Used USB Creator to transfer same to USB. I have done this THREE times, with three different downloads and USBs, always with the same result - I even tried Mint! All installed smoothly as per usual, but the Satellite STILL will not boot. Same message each time. I can run the USB 'live', and that's all : a brand-new computer and I'm stymied, can't use it. Didn't see any warnings anywhere about installing Ubuntu over a Windows 8 OEM installation...I just proceeded as with previous Windows installations. I've used Ubuntu for eight years and this is something new. All I have to work with is the new bios and all settings there are correct. I'm in despair, AP...

Revision history for this message
actionparsnip (andrew-woodhead666) said :
#5

Have you tried different USB ports

Revision history for this message
wordsmyth2 (wordsmyth2) said :
#6

The Satellite has two USB ports: USB 2 and USB 3. Have tried both. As reported, the USB loads AND installs UBUNTU 14.04 fine. .But the hard disk will not boot. I've been doing this with each LTS release for the past years, no probs. Is there something in Windows 8 bios causing the problem? As per usual, the entire had disk was erased for the Ubuntu installation, so the solution - IF ANY - has to be somewhere in the new bios .... No one else having/had the same problem?

Revision history for this message
wordsmyth2 (wordsmyth2) said :
#7

The initial problem with the Satellite not recognising the USB after installtion has been resolved, but that's all.

Revision history for this message
wordsmyth2 (wordsmyth2) said :
#8

Correction: that should read the TOSHIBA bios, now that Windows 8 has been erased ...

Revision history for this message
Best actionparsnip (andrew-woodhead666) said :
#9

OmgUbuntu has a guide called " sticking it to Grub "

You can chroot to the installed OS and reinstall Grub to the MBR. You can also run updates to the installed OS. Will probably help.

Revision history for this message
wordsmyth2 (wordsmyth2) said :
#10

Thanks for the link, AP. I'm currerntlf so flummoxed and exhausted I've bookmarked the site and will peruse the demo video when I'm more up to the task. Sheesh, I'm a 77 y.o with eight years experience with various Ubuntu releases, and with the asistance of your Good Self and others, I've managed smooth transitions and become proficient with the software - I really like Ubuntu and have no desire to ever, ever go back to bloated Windows. But this problem has just brought me to a halt - such a nice laptop, too: just the right size for word processing. Will report back when I've worked through the video... And once again, many thanks.

Revision history for this message
wordsmyth2 (wordsmyth2) said :
#11

Many thanks - again - AP. I downloaded Boot Repair and this fixed my problem in a jiff by reinstalling Grub!
 Ubuntu 14.04 now boots okay on my new laptop.

Revision history for this message
wordsmyth2 (wordsmyth2) said :
#12

I am constantly amazed at the wealth of prompt support provided by Launchpad and wish to express my thanks to those concerned.

Revision history for this message
wordsmyth2 (wordsmyth2) said :
#13

Ooops! I spoke too soon .... Ubuntu 14.04 booted fine from the hard drive after running Boot Repair. I did some housekeeping - set up email & etc - but when I shut down, re-start or hibernate .... Ubuntu again refuses to boot. So I've used Boot Repair a second time and currently have the Toshiba on SUSPEND. Am wondering WHY the boot fix isn't permanent ....

Hoping for a solution, I'm posting the link Boot Repair suggested:

http://paste.ubuntu.com/9738097

Revision history for this message
wordsmyth2 (wordsmyth2) said :
#14

AM POSTING full report from Boot Repair session. Hopefully someone will help with this problem.

Boot Info Script e7fc706 + Boot-Repair extra info [Boot-Info 23Nov2014]

============================= Boot Info Summary: ===============================

 => No boot loader is installed in the MBR of /dev/sda.
 => Syslinux MBR (4.04 and higher) is installed in the MBR of /dev/sdb.

sda1: __________________________________________________________________________

    File system: vfat
    Boot sector type: FAT32
    Boot sector info: No errors found in the Boot Parameter Block.
    Operating System:
    Boot files: /EFI/ubuntu/MokManager.efi /EFI/ubuntu/grubx64.efi
                       /EFI/ubuntu/shimx64.efi

sda2: __________________________________________________________________________

    File system: ext4
    Boot sector type: -
    Boot sector info:
    Operating System: Ubuntu 14.04.1 LTS
    Boot files: /boot/grub/grub.cfg /etc/fstab

sda3: __________________________________________________________________________

    File system: swsuspend
    Boot sector type: -
    Boot sector info:
    Mounting failed: mount: unknown filesystem type 'swsuspend'

sdb1: __________________________________________________________________________

    File system: vfat
    Boot sector type: SYSLINUX 4.05 20140113
    Boot sector info: Syslinux looks at sector 1270922 of /dev/sdb1 for its
                       second stage. SYSLINUX is installed in the directory.
                       No errors found in the Boot Parameter Block.
    Operating System:
    Boot files: /boot/grub/grub.cfg /syslinux/syslinux.cfg
                       /casper/vmlinuz.efi /EFI/BOOT/grubx64.efi /ldlinux.sys

============================ Drive/Partition Info: =============================

Drive: sda _____________________________________________________________________

Disk /dev/sda: 500.1 GB, 500107862016 bytes
255 heads, 63 sectors/track, 60801 cylinders, total 976773168 sectors
Units = sectors of 1 * 512 = 512 bytes
Sector size (logical/physical): 512 bytes / 512 bytes

Partition Boot Start Sector End Sector # of Sectors Id System

/dev/sda1 1 976,773,167 976,773,167 ee GPT

GUID Partition Table detected.

Partition Start Sector End Sector # of Sectors System
/dev/sda1 2,048 1,050,623 1,048,576 EFI System partition
/dev/sda2 1,050,624 972,818,431 971,767,808 Data partition (Linux)
/dev/sda3 972,818,432 976,771,071 3,952,640 Swap partition (Linux)

Drive: sdb _____________________________________________________________________

Disk /dev/sdb: 3942 MB, 3942645760 bytes
122 heads, 62 sectors/track, 1018 cylinders, total 7700480 sectors
Units = sectors of 1 * 512 = 512 bytes
Sector size (logical/physical): 512 bytes / 512 bytes

Partition Boot Start Sector End Sector # of Sectors Id System

/dev/sdb1 * 62 7,700,151 7,700,090 c W95 FAT32 (LBA)

"blkid" output: ________________________________________________________________

Device UUID TYPE LABEL

/dev/loop0 squashfs
/dev/sda1 EF62-CD20 vfat
/dev/sda2 c3f3e165-b1e0-460e-bd20-6408423efea6 ext4
/dev/sda3 e16787c7-c5c2-4822-8c7e-148f47215045 swsuspend
/dev/sdb1 6BF7-5E9A vfat BOOT
/dev/zram0 ba3e4105-a9e6-4a5a-bb1b-c820904b4a31 swap
/dev/zram1 e76a8149-1436-4906-a1f3-1ac5fa278de5 swap

========================= "ls -l /dev/disk/by-id" output: ======================

total 0
lrwxrwxrwx 1 root root 9 Jan 14 00:57 ata-TOSHIBA_MQ01ABF050_84EEW1HHT -> ../../sda
lrwxrwxrwx 1 root root 10 Jan 14 00:56 ata-TOSHIBA_MQ01ABF050_84EEW1HHT-part1 -> ../../sda1
lrwxrwxrwx 1 root root 10 Jan 14 00:56 ata-TOSHIBA_MQ01ABF050_84EEW1HHT-part2 -> ../../sda2
lrwxrwxrwx 1 root root 10 Jan 14 00:56 ata-TOSHIBA_MQ01ABF050_84EEW1HHT-part3 -> ../../sda3
lrwxrwxrwx 1 root root 9 Jan 14 00:56 usb-Generic_USB2.0-CRW_20100201396000000 -> ../../sdc
lrwxrwxrwx 1 root root 9 Jan 14 00:57 usb-Lexar_USB_Flash_Drive_9V4L8XW6Q052DB97Q7P2-0:0 -> ../../sdb
lrwxrwxrwx 1 root root 10 Jan 14 00:56 usb-Lexar_USB_Flash_Drive_9V4L8XW6Q052DB97Q7P2-0:0-part1 -> ../../sdb1
lrwxrwxrwx 1 root root 9 Jan 14 00:57 wwn-0x50000395b4b0513b -> ../../sda
lrwxrwxrwx 1 root root 10 Jan 14 00:56 wwn-0x50000395b4b0513b-part1 -> ../../sda1
lrwxrwxrwx 1 root root 10 Jan 14 00:56 wwn-0x50000395b4b0513b-part2 -> ../../sda2
lrwxrwxrwx 1 root root 10 Jan 14 00:56 wwn-0x50000395b4b0513b-part3 -> ../../sda3

================================ Mount points: =================================

Device Mount_Point Type Options

/dev/loop0 /rofs squashfs (ro,noatime)
/dev/sdb1 /cdrom vfat (ro,noatime,fmask=0022,dmask=0022,codepage=437,iocharset=iso8859-1,shortname=mixed,errors=remount-ro)

=========================== sda2/boot/grub/grub.cfg: ===========================

--------------------------------------------------------------------------------
#
# DO NOT EDIT THIS FILE
#
# It is automatically generated by grub-mkconfig using templates
# from /etc/grub.d and settings from /etc/default/grub
#

### BEGIN /etc/grub.d/00_header ###
if [ -s $prefix/grubenv ]; then
  set have_grubenv=true
  load_env
fi
if [ "${next_entry}" ] ; then
   set default="${next_entry}"
   set next_entry=
   save_env next_entry
   set boot_once=true
else
   set default="0"
fi

if [ x"${feature_menuentry_id}" = xy ]; then
  menuentry_id_option="--id"
else
  menuentry_id_option=""
fi

export menuentry_id_option

if [ "${prev_saved_entry}" ]; then
  set saved_entry="${prev_saved_entry}"
  save_env saved_entry
  set prev_saved_entry=
  save_env prev_saved_entry
  set boot_once=true
fi

function savedefault {
  if [ -z "${boot_once}" ]; then
    saved_entry="${chosen}"
    save_env saved_entry
  fi
}
function recordfail {
  set recordfail=1
  if [ -n "${have_grubenv}" ]; then if [ -z "${boot_once}" ]; then save_env recordfail; fi; fi
}
function load_video {
  if [ x$feature_all_video_module = xy ]; then
    insmod all_video
  else
    insmod efi_gop
    insmod efi_uga
    insmod ieee1275_fb
    insmod vbe
    insmod vga
    insmod video_bochs
    insmod video_cirrus
  fi
}

if [ x$feature_default_font_path = xy ] ; then
   font=unicode
else
insmod part_gpt
insmod ext2
set root='hd0,gpt2'
if [ x$feature_platform_search_hint = xy ]; then
  search --no-floppy --fs-uuid --set=root --hint-bios=hd0,gpt2 --hint-efi=hd0,gpt2 --hint-baremetal=ahci0,gpt2 c3f3e165-b1e0-460e-bd20-6408423efea6
else
  search --no-floppy --fs-uuid --set=root c3f3e165-b1e0-460e-bd20-6408423efea6
fi
    font="/usr/share/grub/unicode.pf2"
fi

if loadfont $font ; then
  set gfxmode=auto
  load_video
  insmod gfxterm
  set locale_dir=$prefix/locale
  set lang=en_US
  insmod gettext
fi
terminal_output gfxterm
if [ "${recordfail}" = 1 ] ; then
  set timeout=10
else
  if [ x$feature_timeout_style = xy ] ; then
    set timeout_style=menu
    set timeout=10
  # Fallback normal timeout code in case the timeout_style feature is
  # unavailable.
  else
    set timeout=10
  fi
fi
### END /etc/grub.d/00_header ###

### BEGIN /etc/grub.d/05_debian_theme ###
set menu_color_normal=white/black
set menu_color_highlight=black/light-gray
if background_color 44,0,30,0; then
  clear
fi
### END /etc/grub.d/05_debian_theme ###

### BEGIN /etc/grub.d/10_linux ###
function gfxmode {
 set gfxpayload="${1}"
 if [ "${1}" = "keep" ]; then
  set vt_handoff=vt.handoff=7
 else
  set vt_handoff=
 fi
}
if [ "${recordfail}" != 1 ]; then
  if [ -e ${prefix}/gfxblacklist.txt ]; then
    if hwmatch ${prefix}/gfxblacklist.txt 3; then
      if [ ${match} = 0 ]; then
        set linux_gfx_mode=keep
      else
        set linux_gfx_mode=text
      fi
    else
      set linux_gfx_mode=text
    fi
  else
    set linux_gfx_mode=keep
  fi
else
  set linux_gfx_mode=text
fi
export linux_gfx_mode
menuentry 'Ubuntu' --class ubuntu --class gnu-linux --class gnu --class os $menuentry_id_option 'gnulinux-simple-c3f3e165-b1e0-460e-bd20-6408423efea6' {
 recordfail
 load_video
 gfxmode $linux_gfx_mode
 insmod gzio
 insmod part_gpt
 insmod ext2
 set root='hd0,gpt2'
 if [ x$feature_platform_search_hint = xy ]; then
   search --no-floppy --fs-uuid --set=root --hint-bios=hd0,gpt2 --hint-efi=hd0,gpt2 --hint-baremetal=ahci0,gpt2 c3f3e165-b1e0-460e-bd20-6408423efea6
 else
   search --no-floppy --fs-uuid --set=root c3f3e165-b1e0-460e-bd20-6408423efea6
 fi
 linux /boot/vmlinuz-3.13.0-44-generic.efi.signed root=UUID=c3f3e165-b1e0-460e-bd20-6408423efea6 ro quiet splash $vt_handoff
 initrd /boot/initrd.img-3.13.0-44-generic
}
submenu 'Advanced options for Ubuntu' $menuentry_id_option 'gnulinux-advanced-c3f3e165-b1e0-460e-bd20-6408423efea6' {
 menuentry 'Ubuntu, with Linux 3.13.0-44-generic' --class ubuntu --class gnu-linux --class gnu --class os $menuentry_id_option 'gnulinux-3.13.0-44-generic-advanced-c3f3e165-b1e0-460e-bd20-6408423efea6' {
  recordfail
  load_video
  gfxmode $linux_gfx_mode
  insmod gzio
  insmod part_gpt
  insmod ext2
  set root='hd0,gpt2'
  if [ x$feature_platform_search_hint = xy ]; then
    search --no-floppy --fs-uuid --set=root --hint-bios=hd0,gpt2 --hint-efi=hd0,gpt2 --hint-baremetal=ahci0,gpt2 c3f3e165-b1e0-460e-bd20-6408423efea6
  else
    search --no-floppy --fs-uuid --set=root c3f3e165-b1e0-460e-bd20-6408423efea6
  fi
  echo 'Loading Linux 3.13.0-44-generic ...'
  linux /boot/vmlinuz-3.13.0-44-generic.efi.signed root=UUID=c3f3e165-b1e0-460e-bd20-6408423efea6 ro quiet splash $vt_handoff
  echo 'Loading initial ramdisk ...'
  initrd /boot/initrd.img-3.13.0-44-generic
 }
 menuentry 'Ubuntu, with Linux 3.13.0-44-generic (recovery mode)' --class ubuntu --class gnu-linux --class gnu --class os $menuentry_id_option 'gnulinux-3.13.0-44-generic-recovery-c3f3e165-b1e0-460e-bd20-6408423efea6' {
  recordfail
  load_video
  insmod gzio
  insmod part_gpt
  insmod ext2
  set root='hd0,gpt2'
  if [ x$feature_platform_search_hint = xy ]; then
    search --no-floppy --fs-uuid --set=root --hint-bios=hd0,gpt2 --hint-efi=hd0,gpt2 --hint-baremetal=ahci0,gpt2 c3f3e165-b1e0-460e-bd20-6408423efea6
  else
    search --no-floppy --fs-uuid --set=root c3f3e165-b1e0-460e-bd20-6408423efea6
  fi
  echo 'Loading Linux 3.13.0-44-generic ...'
  linux /boot/vmlinuz-3.13.0-44-generic.efi.signed root=UUID=c3f3e165-b1e0-460e-bd20-6408423efea6 ro recovery nomodeset
  echo 'Loading initial ramdisk ...'
  initrd /boot/initrd.img-3.13.0-44-generic
 }
 menuentry 'Ubuntu, with Linux 3.13.0-32-generic' --class ubuntu --class gnu-linux --class gnu --class os $menuentry_id_option 'gnulinux-3.13.0-32-generic-advanced-c3f3e165-b1e0-460e-bd20-6408423efea6' {
  recordfail
  load_video
  gfxmode $linux_gfx_mode
  insmod gzio
  insmod part_gpt
  insmod ext2
  set root='hd0,gpt2'
  if [ x$feature_platform_search_hint = xy ]; then
    search --no-floppy --fs-uuid --set=root --hint-bios=hd0,gpt2 --hint-efi=hd0,gpt2 --hint-baremetal=ahci0,gpt2 c3f3e165-b1e0-460e-bd20-6408423efea6
  else
    search --no-floppy --fs-uuid --set=root c3f3e165-b1e0-460e-bd20-6408423efea6
  fi
  echo 'Loading Linux 3.13.0-32-generic ...'
  linux /boot/vmlinuz-3.13.0-32-generic root=UUID=c3f3e165-b1e0-460e-bd20-6408423efea6 ro quiet splash $vt_handoff
  echo 'Loading initial ramdisk ...'
  initrd /boot/initrd.img-3.13.0-32-generic
 }
 menuentry 'Ubuntu, with Linux 3.13.0-32-generic (recovery mode)' --class ubuntu --class gnu-linux --class gnu --class os $menuentry_id_option 'gnulinux-3.13.0-32-generic-recovery-c3f3e165-b1e0-460e-bd20-6408423efea6' {
  recordfail
  load_video
  insmod gzio
  insmod part_gpt
  insmod ext2
  set root='hd0,gpt2'
  if [ x$feature_platform_search_hint = xy ]; then
    search --no-floppy --fs-uuid --set=root --hint-bios=hd0,gpt2 --hint-efi=hd0,gpt2 --hint-baremetal=ahci0,gpt2 c3f3e165-b1e0-460e-bd20-6408423efea6
  else
    search --no-floppy --fs-uuid --set=root c3f3e165-b1e0-460e-bd20-6408423efea6
  fi
  echo 'Loading Linux 3.13.0-32-generic ...'
  linux /boot/vmlinuz-3.13.0-32-generic root=UUID=c3f3e165-b1e0-460e-bd20-6408423efea6 ro recovery nomodeset
  echo 'Loading initial ramdisk ...'
  initrd /boot/initrd.img-3.13.0-32-generic
 }
}

### END /etc/grub.d/10_linux ###

### BEGIN /etc/grub.d/20_linux_xen ###

### END /etc/grub.d/20_linux_xen ###

### BEGIN /etc/grub.d/20_memtest86+ ###
### END /etc/grub.d/20_memtest86+ ###

### BEGIN /etc/grub.d/25_custom ###

menuentry "EFI/ubuntu/MokManager.efi" {
search --fs-uuid --no-floppy --set=root EF62-CD20
chainloader (${root})/EFI/ubuntu/MokManager.efi
}
### END /etc/grub.d/25_custom ###

### BEGIN /etc/grub.d/30_os-prober ###
### END /etc/grub.d/30_os-prober ###

### BEGIN /etc/grub.d/30_uefi-firmware ###
menuentry 'System setup' $menuentry_id_option 'uefi-firmware' {
 fwsetup
}
### END /etc/grub.d/30_uefi-firmware ###

### BEGIN /etc/grub.d/40_custom ###
# This file provides an easy way to add custom menu entries. Simply type the
# menu entries you want to add after this comment. Be careful not to change
# the 'exec tail' line above.
### END /etc/grub.d/40_custom ###

### BEGIN /etc/grub.d/41_custom ###
if [ -f ${config_directory}/custom.cfg ]; then
  source ${config_directory}/custom.cfg
elif [ -z "${config_directory}" -a -f $prefix/custom.cfg ]; then
  source $prefix/custom.cfg;
fi
### END /etc/grub.d/41_custom ###
--------------------------------------------------------------------------------

=============================== sda2/etc/fstab: ================================

--------------------------------------------------------------------------------
# /etc/fstab: static file system information.
#
# Use 'blkid' to print the universally unique identifier for a
# device; this may be used with UUID= as a more robust way to name devices
# that works even if disks are added and removed. See fstab(5).
#
# <file system> <mount point> <type> <options> <dump> <pass>
# / was on /dev/sda2 during installation
UUID=c3f3e165-b1e0-460e-bd20-6408423efea6 / ext4 errors=remount-ro 0 1
# /boot/efi was on /dev/sda1 during installation
#UUID=EF62-CD20 /boot/efi vfat defaults 0 1
# swap was on /dev/sda3 during installation
UUID=e16787c7-c5c2-4822-8c7e-148f47215045 none swap sw 0 0
UUID=EF62-CD20 /boot/efi vfat defaults 0 1
--------------------------------------------------------------------------------

=========================== sdb1/boot/grub/grub.cfg: ===========================

--------------------------------------------------------------------------------

if loadfont /boot/grub/font.pf2 ; then
 set gfxmode=auto
 insmod efi_gop
 insmod efi_uga
 insmod gfxterm
 terminal_output gfxterm
fi

set menu_color_normal=white/black
set menu_color_highlight=black/light-gray

menuentry "Boot-Repair-Disk session" {
 set gfxpayload=keep
 linux /casper/vmlinuz.efi file=/cdrom/preseed/lubuntu.seed boot=casper quiet splash --
 initrd /casper/initrd.lz
}
--------------------------------------------------------------------------------

========================= sdb1/syslinux/syslinux.cfg: ==========================

--------------------------------------------------------------------------------
# D-I config version 2.0
include menu.cfg
default vesamenu.c32
prompt 0
timeout 300
ui gfxboot bootlogo
--------------------------------------------------------------------------------

============== sdb1: Version of COM32(R) files used by Syslinux: ===============

 syslinux/chain.c32 : COM32R module (v4.xx)
 syslinux/gfxboot.c32 : COM32R module (v4.xx)
 syslinux/vesamenu.c32 : COM32R module (v4.xx)

========= Devices which don't seem to have a corresponding hard drive: =========

sdc

=============================== StdErr Messages: ===============================

File descriptor 9 (/proc/1924/mounts) leaked on lvs invocation. Parent PID 11703: bash
File descriptor 63 (pipe:[28008]) leaked on lvs invocation. Parent PID 11703: bash
  No volume groups found

ADDITIONAL INFORMATION :
=================== log of boot-repair 2015-01-14__00h57 ===================
boot-repair version : 4ppa14
boot-sav version : 4ppa14
glade2script version : 3.2.2~ppa47~saucy
boot-sav-extra version : 4ppa14
File descriptor 9 (/proc/1924/mounts) leaked on lvs invocation. Parent PID 4502: /bin/sh
No volume groups found
boot-repair is executed in live-session (Boot-Repair-Disk 64bit 29nov2014, trusty, Ubuntu, x86_64)
ls: cannot access /home/usr/.config: No such file or directory
CPU op-mode(s): 32-bit, 64-bit
BOOT_IMAGE=/casper/vmlinuz.efi file=/cdrom/preseed/lubuntu.seed boot=casper quiet splash --
mount: unknown filesystem type 'swsuspend'
mount /dev/sda3 : Error code 32
mount -r /dev/sda3 /mnt/boot-sav/sda3
mount: unknown filesystem type 'swsuspend'
mount -r /dev/sda3 : Error code 32

WARNING: GPT (GUID Partition Table) detected on '/dev/sda'! The util fdisk doesn't support GPT. Use GNU Parted.

=================== os-prober:
/dev/sda2:Ubuntu 14.04.1 LTS (14.04):Ubuntu:linux

=================== blkid:
/dev/loop0: TYPE="squashfs"
/dev/sda1: UUID="EF62-CD20" TYPE="vfat"
/dev/sda2: UUID="c3f3e165-b1e0-460e-bd20-6408423efea6" TYPE="ext4"
/dev/sda3: UUID="e16787c7-c5c2-4822-8c7e-148f47215045" TYPE="swsuspend"
/dev/sdb1: LABEL="BOOT" UUID="6BF7-5E9A" TYPE="vfat"
/dev/zram0: UUID="ba3e4105-a9e6-4a5a-bb1b-c820904b4a31" TYPE="swap"
/dev/zram1: UUID="e76a8149-1436-4906-a1f3-1ac5fa278de5" TYPE="swap"

1 disks with OS, 1 OS : 1 Linux, 0 MacOS, 0 Windows, 0 unknown type OS.

mount: unknown filesystem type 'swsuspend'
mount /dev/sda3 : Error code 32
mount -r /dev/sda3 /mnt/boot-sav/sda3
mount: unknown filesystem type 'swsuspend'
mount -r /dev/sda3 : Error code 32

WARNING: GPT (GUID Partition Table) detected on '/dev/sda'! The util sfdisk doesn't support GPT. Use GNU Parted.

WARNING: GPT (GUID Partition Table) detected on '/dev/sda'! The util fdisk doesn't support GPT. Use GNU Parted.

=================== sda2/etc/grub.d/ :
drwxr-xr-x 2 root root 4096 Jan 14 00:46 grub.d
total 80
-rwxr-xr-x 1 root root 9424 May 15 2014 00_header
-rwxr-xr-x 1 root root 6058 May 8 2014 05_debian_theme
-rwxr-xr-x 1 root root 11608 May 15 2014 10_linux
-rwxr-xr-x 1 root root 10412 May 15 2014 20_linux_xen
-rwxr-xr-x 1 root root 1992 Mar 12 2014 20_memtest86+
-rwxr-xr-x 1 root root 170 Jan 14 00:46 25_custom
-rwxr-xr-x 1 root root 11692 May 15 2014 30_os-prober
-rwxr-xr-x 1 root root 1416 May 15 2014 30_uefi-firmware
-rwxr-xr-x 1 root root 214 May 15 2014 40_custom
-rwxr-xr-x 1 root root 216 May 15 2014 41_custom
-rw-r--r-- 1 root root 483 May 15 2014 README

=================== sda2/etc/default/grub :

# If you change this file, run 'update-grub' afterwards to update
# /boot/grub/grub.cfg.
# For full documentation of the options in this file, see:
# info -f grub -n 'Simple configuration'

GRUB_DEFAULT=0
#GRUB_HIDDEN_TIMEOUT=0
GRUB_HIDDEN_TIMEOUT_QUIET=true
GRUB_TIMEOUT=10
GRUB_DISTRIBUTOR=`lsb_release -i -s 2> /dev/null || echo Debian`
GRUB_CMDLINE_LINUX_DEFAULT="quiet splash"
GRUB_CMDLINE_LINUX=""

# Uncomment to enable BadRAM filtering, modify to suit your needs
# This works with Linux (no patch required) and with any kernel that obtains
# the memory map information from GRUB (GNU Mach, kernel of FreeBSD ...)
#GRUB_BADRAM="0x01234567,0xfefefefe,0x89abcdef,0xefefefef"

# Uncomment to disable graphical terminal (grub-pc only)
#GRUB_TERMINAL=console

# The resolution used on graphical terminal
# note that you can use only modes which your graphic card supports via VBE
# you can see them in real GRUB with the command `vbeinfo'
#GRUB_GFXMODE=640x480

# Uncomment if you don't want GRUB to pass "root=UUID=xxx" parameter to Linux
#GRUB_DISABLE_LINUX_UUID=true

# Uncomment to disable generation of recovery mode menu entries
#GRUB_DISABLE_RECOVERY="true"

# Uncomment to get a beep at grub start
#GRUB_INIT_TUNE="480 440 1"

/boot/efi detected in the fstab of sda2: UUID=EF62-CD20 (sda1)

efibootmgr -v
BootCurrent: 0001
Timeout: 0 seconds
BootOrder: 0000,0000,0000,0005,2003,2001
Boot0001* UEFI: Lexar USB Flash Drive 1100 ACPI(a0341d0,0)PCI(14,0)USB(4,0)USB(2,0)HD(1,3e,757e7a,0001b19b)..BO
Boot2001* EFI USB Device RC
Boot2003* EFI Network RC
=================== UEFI/Legacy mode:
Unusual EFI: Please report this message to <email address hidden>
BIOS is EFI-compatible, and is setup in EFI-mode for this live-session.
SecureBoot disabled. (maybe sec-boot, Please report this message to <email address hidden>)

=================== PARTITIONS & DISKS:
sda1 : sda, not-sepboot, no-grubenv nogrub, no-docgrub, no-update-grub, 32, no-boot, no-os, is-correct-EFI, part-has-no-fstab, part-has-no-fstab, no-nt, no-winload, no-recov-nor-hid, no-bmgr, notwinboot, nopakmgr, nogrubinstall, no---usr, part-has-no-fstab, not-sep-usr, standard, not-far, /mnt/boot-sav/sda1.
sda2 : sda, not-sepboot, grubenv-ok grub2, signed grub-efi , update-grub, 64, with-boot, is-os, not--efi--part, fstab-without-boot, fstab-has-goodEFI, no-nt, no-winload, no-recov-nor-hid, no-bmgr, notwinboot, apt-get, grub-install, with--usr, fstab-without-usr, not-sep-usr, standard, farbios, /mnt/boot-sav/sda2.
sda3 : sda, maybesepboot, no-grubenv nogrub, no-docgrub, no-update-grub, 32, no-boot, no-os, not--efi--part, part-has-no-fstab, part-has-no-fstab, no-nt, no-winload, no-recov-nor-hid, no-bmgr, notwinboot, nopakmgr, nogrubinstall, no---usr, part-has-no-fstab, not-sep-usr, standard, farbios, /mnt/boot-sav/sda3.

sda : GPT, no-BIOS_boot, has-correctEFI, not-usb, has-os, 2048 sectors * 512 bytes

=================== parted -l:

Model: ATA TOSHIBA MQ01ABF0 (scsi)
Disk /dev/sda: 500GB
Sector size (logical/physical): 512B/512B
Partition Table: gpt

Number Start End Size File system Name Flags
1 1049kB 538MB 537MB fat32 boot
2 538MB 498GB 498GB ext4
3 498GB 500GB 2024MB swsusp

Model: Lexar USB Flash Drive (scsi)
Disk /dev/sdb: 3943MB
Sector size (logical/physical): 512B/512B
Partition Table: msdos

Number Start End Size Type File system Flags
1 31.7kB 3942MB 3942MB primary fat32 boot, lba

Error: /dev/zram0: unrecognised disk label

Error: /dev/zram1: unrecognised disk label

=================== parted -lm:

BYT;
/dev/sda:500GB:scsi:512:512:gpt:ATA TOSHIBA MQ01ABF0;
1:1049kB:538MB:537MB:fat32::boot;
2:538MB:498GB:498GB:ext4::;
3:498GB:500GB:2024MB:swsusp::;

BYT;
/dev/sdb:3943MB:scsi:512:512:msdos:Lexar USB Flash Drive;
1:31.7kB:3942MB:3942MB:fat32::boot, lba;

Error: /dev/zram0: unrecognised disk label

Error: /dev/zram1: unrecognised disk label

=================== mount:
/cow on / type overlayfs (rw)
proc on /proc type proc (rw,noexec,nosuid,nodev)
sysfs on /sys type sysfs (rw,noexec,nosuid,nodev)
udev on /dev type devtmpfs (rw,mode=0755)
devpts on /dev/pts type devpts (rw,noexec,nosuid,gid=5,mode=0620)
tmpfs on /run type tmpfs (rw,noexec,nosuid,size=10%,mode=0755)
/dev/sdb1 on /cdrom type vfat (ro,noatime,fmask=0022,dmask=0022,codepage=437,iocharset=iso8859-1,shortname=mixed,errors=remount-ro)
/dev/loop0 on /rofs type squashfs (ro,noatime)
none on /sys/fs/cgroup type tmpfs (rw)
none on /sys/fs/fuse/connections type fusectl (rw)
none on /sys/kernel/debug type debugfs (rw)
none on /sys/kernel/security type securityfs (rw)
none on /sys/firmware/efi/efivars type efivarfs (rw)
tmpfs on /tmp type tmpfs (rw,nosuid,nodev)
none on /run/lock type tmpfs (rw,noexec,nosuid,nodev,size=5242880)
none on /run/shm type tmpfs (rw,nosuid,nodev)
none on /run/user type tmpfs (rw,noexec,nosuid,nodev,size=104857600,mode=0755)
none on /sys/fs/pstore type pstore (rw)
systemd on /sys/fs/cgroup/systemd type cgroup (rw,noexec,nosuid,nodev,none,name=systemd)
gvfsd-fuse on /run/user/999/gvfs type fuse.gvfsd-fuse (rw,nosuid,nodev,user=lubuntu)
/dev/sda1 on /mnt/boot-sav/sda1 type vfat (rw)
/dev/sda2 on /mnt/boot-sav/sda2 type ext4 (rw)

=================== ls:
/sys/block/sda (filtered): alignment_offset bdi capability dev device discard_alignment events events_async events_poll_msecs ext_range holders inflight power queue range removable ro sda1 sda2 sda3 size slaves stat subsystem trace uevent
/sys/block/sdb (filtered): alignment_offset bdi capability dev device discard_alignment events events_async events_poll_msecs ext_range holders inflight power queue range removable ro sdb1 size slaves stat subsystem trace uevent
/sys/block/sdc (filtered): alignment_offset bdi capability dev device discard_alignment events events_async events_poll_msecs ext_range holders inflight power queue range removable ro size slaves stat subsystem trace uevent
/dev (filtered): autofs block bsg btrfs-control bus char console core cpu cpu_dma_latency cuse disk dri ecryptfs fb0 fd full fuse hpet input kmsg kvm log mapper mcelog mem net network_latency network_throughput null port ppp psaux ptmx pts random rfkill rtc rtc0 rts51x0 sda sda1 sda2 sda3 sdb sdb1 sdc sg0 sg1 sg2 shm snapshot snd stderr stdin stdout uhid uinput urandom v4l vga_arbiter vhci vhost-net video0 zero
ls /dev/mapper: control
ls /mnt/boot-sav/sda1/1:

=================== hexdump -n512 -C /dev/sda1
00000000 eb 58 90 6d 6b 66 73 2e 66 61 74 00 02 08 20 00 |.X.mkfs.fat... .|
00000010 02 00 00 00 00 f8 00 00 3f 00 ff 00 00 08 00 00 |........?.......|
00000020 00 00 10 00 fe 03 00 00 00 00 00 00 02 00 00 00 |................|
00000030 01 00 06 00 00 00 00 00 00 00 00 00 00 00 00 00 |................|
00000040 80 01 29 20 cd 62 ef 4e 4f 20 4e 41 4d 45 20 20 |..) .b.NO NAME |
00000050 20 20 46 41 54 33 32 20 20 20 0e 1f be 77 7c ac | FAT32 ...w|.|
00000060 22 c0 74 0b 56 b4 0e bb 07 00 cd 10 5e eb f0 32 |".t.V.......^..2|
00000070 e4 cd 16 cd 19 eb fe 54 68 69 73 20 69 73 20 6e |.......This is n|
00000080 6f 74 20 61 20 62 6f 6f 74 61 62 6c 65 20 64 69 |ot a bootable di|
00000090 73 6b 2e 20 20 50 6c 65 61 73 65 20 69 6e 73 65 |sk. Please inse|
000000a0 72 74 20 61 20 62 6f 6f 74 61 62 6c 65 20 66 6c |rt a bootable fl|
000000b0 6f 70 70 79 20 61 6e 64 0d 0a 70 72 65 73 73 20 |oppy and..press |
000000c0 61 6e 79 20 6b 65 79 20 74 6f 20 74 72 79 20 61 |any key to try a|
000000d0 67 61 69 6e 20 2e 2e 2e 20 0d 0a 00 00 00 00 00 |gain ... .......|
000000e0 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 |................|
*
000001f0 00 00 00 00 00 00 00 00 00 00 00 00 00 00 55 aa |..............U.|
00000200

WARNING: GPT (GUID Partition Table) detected on '/dev/sda'! The util fdisk doesn't support GPT. Use GNU Parted.

=================== df -Th:

Filesystem Type Size Used Avail Use% Mounted on
/cow overlayfs 943M 6.1M 937M 1% /
udev devtmpfs 928M 12K 928M 1% /dev
tmpfs tmpfs 189M 1.1M 188M 1% /run
/dev/sdb1 vfat 3.7G 1.6G 2.1G 44% /cdrom
/dev/loop0 squashfs 549M 549M 0 100% /rofs
none tmpfs 4.0K 0 4.0K 0% /sys/fs/cgroup
tmpfs tmpfs 943M 8.0K 943M 1% /tmp
none tmpfs 5.0M 0 5.0M 0% /run/lock
none tmpfs 943M 0 943M 0% /run/shm
none tmpfs 100M 16K 100M 1% /run/user
/dev/sda1 vfat 511M 3.4M 508M 1% /mnt/boot-sav/sda1
/dev/sda2 ext4 456G 4.6G 429G 2% /mnt/boot-sav/sda2

=================== fdisk -l:

Disk /dev/sda: 500.1 GB, 500107862016 bytes
255 heads, 63 sectors/track, 60801 cylinders, total 976773168 sectors
Units = sectors of 1 * 512 = 512 bytes
Sector size (logical/physical): 512 bytes / 512 bytes
I/O size (minimum/optimal): 512 bytes / 512 bytes
Disk identifier: 0x00000000

Device Boot Start End Blocks Id System
/dev/sda1 1 976773167 488386583+ ee GPT

Disk /dev/sdb: 3942 MB, 3942645760 bytes
122 heads, 62 sectors/track, 1018 cylinders, total 7700480 sectors
Units = sectors of 1 * 512 = 512 bytes
Sector size (logical/physical): 512 bytes / 512 bytes
I/O size (minimum/optimal): 512 bytes / 512 bytes
Disk identifier: 0x0001b19b

Device Boot Start End Blocks Id System
/dev/sdb1 * 62 7700151 3850045 c W95 FAT32 (LBA)

=================== Recommended repair
The default repair of the Boot-Repair utility will reinstall the grub-efi-amd64-signed of sda2, using the following options: sda1/boot/efi,
Additional repair will be performed: unhide-bootmenu-10s repair-filesystems

Force Unmount all blkid partitions (for fsck) except / /boot /cdrom /dev /etc /home /opt /pas /proc /rofs /sys /tmp /usr /var

WARNING: GPT (GUID Partition Table) detected on '/dev/sda'! The util fdisk doesn't support GPT. Use GNU Parted.

fsck -fyM /dev/sda1
fsck from util-linux 2.20.1

WARNING: GPT (GUID Partition Table) detected on '/dev/sda'! The util fdisk doesn't support GPT. Use GNU Parted.

fsck -fyM /dev/sda2
fsck from util-linux 2.20.1

WARNING: GPT (GUID Partition Table) detected on '/dev/sda'! The util fdisk doesn't support GPT. Use GNU Parted.

fsck -fyM /dev/sda3
fsck from util-linux 2.20.1
fsck: fsck.swsuspend: not found
fsck: error 2 while executing fsck.swsuspend for /dev/sda3
mount: unknown filesystem type 'swsuspend'
mount /dev/sda3 : Error code 32
mount -r /dev/sda3 /mnt/boot-sav/sda3
mount: unknown filesystem type 'swsuspend'
mount -r /dev/sda3 : Error code 32
Mount sda1 on /mnt/boot-sav/sda2/boot/efi
ls /mnt/boot-sav/sda2/boot/efi/1:

*******lspci -nnk | grep -iA3 vga
00:02.0 VGA compatible controller [0300]: Intel Corporation ValleyView Gen7 [8086:0f31] (rev 0e)
Subsystem: Toshiba America Info Systems Device [1179:fbb8]
Kernel driver in use: i915
00:13.0 SATA controller [0106]: Intel Corporation ValleyView 6-Port SATA AHCI Controller [8086:0f23] (rev 0e)
*******

grub-install --version
grub-install (GRUB) 2.02~beta2-9ubuntu1,grub-install (GRUB) 2.

chroot /mnt/boot-sav/sda2 efibootmgr -v
BootCurrent: 0001
Timeout: 0 seconds
BootOrder: 0000,0000,0000,0005,2003,2001
Boot0001* UEFI: Lexar USB Flash Drive 1100 ACPI(a0341d0,0)PCI(14,0)USB(4,0)USB(2,0)HD(1,3e,757e7a,0001b19b)..BO
Boot2001* EFI USB Device RC
Boot2003* EFI Network RC

chroot /mnt/boot-sav/sda2 uname -r
Kernel: 3.13.0-32-generic

Reinstall the grub-efi-amd64-signed of sda2
Installing for x86_64-efi platform.
Installation finished. No error reported.
grub-install --efi-directory=/boot/efi --target=x86_64-efi --uefi-secure-boot : exit code of grub-install :0
mv 25_custom
ls /mnt/boot-sav/sda2/boot/efi/1:
Add /mnt/boot-sav/sda2/boot/efi efi entries in /mnt/boot-sav/sda2/etc/grub.d/25_custom
Adding custom /mnt/boot-sav/sda2/boot/efi/EFI/ubuntu/MokManager.efi

efibootmgr -v
BootCurrent: 0001
Timeout: 0 seconds
BootOrder: 0000,0000,0000,0000,0005,2003,2001
Boot0000* ubuntu HD(1,800,100000,a9732af4-1c02-4010-88ab-2d3a4db990bf)File(EFIubuntushimx64.efi)
Boot0001* UEFI: Lexar USB Flash Drive 1100 ACPI(a0341d0,0)PCI(14,0)USB(4,0)USB(2,0)HD(1,3e,757e7a,0001b19b)..BO
Boot2001* EFI USB Device RC
Boot2003* EFI Network RC

chroot /mnt/boot-sav/sda2 efibootmgr -v
BootCurrent: 0001
Timeout: 0 seconds
BootOrder: 0000,0000,0000,0000,0005,2003,2001
Boot0000* ubuntu HD(1,800,100000,a9732af4-1c02-4010-88ab-2d3a4db990bf)File(EFIubuntushimx64.efi)
Boot0001* UEFI: Lexar USB Flash Drive 1100 ACPI(a0341d0,0)PCI(14,0)USB(4,0)USB(2,0)HD(1,3e,757e7a,0001b19b)..BO
Boot2001* EFI USB Device RC
Boot2003* EFI Network RC

chroot /mnt/boot-sav/sda2 update-grub
Generating grub configuration file ...
Found linux image: /boot/vmlinuz-3.13.0-44-generic
Found initrd image: /boot/initrd.img-3.13.0-44-generic
Found linux image: /boot/vmlinuz-3.13.0-32-generic
Found initrd image: /boot/initrd.img-3.13.0-32-generic
Adding boot menu entry for EFI firmware configuration
mount: unknown filesystem type 'swsuspend'
mount /dev/sda3 : Error code 32
mount -r /dev/sda3 /mnt/boot-sav/sda3
mount: unknown filesystem type 'swsuspend'
mount -r /dev/sda3 : Error code 32
Unhide GRUB boot menu in sda2/boot/grub/grub.cfg

Boot successfully repaired.

You can now reboot your computer.
Please do not forget to make your BIOS boot on sda1/EFI/ubuntu/shimx64.efi file!
Download as text

Revision history for this message
Ubfan (ubfan1) said :
#15

Nothing looks bad. The bootorder seems to have multiple 0000 (ubuntu) entries, and a non-existent 0005 entry which you might clean up, but I don't think that's causing your problem. Toshiba's used to be just fine, but the newer ones seem to have more problems. Boot-repair can make copies of shim/grubx64.efi in other places which might get run. You can add them yourself in the EFIpartition's filesystem.
/EFI/Boot/bootx64.efi (which should be a copy of /EFI/ubuntu/shimx64.efi)
/EFI/Boot/grubx64.efi (just a copy of the one in /EFI/ubuntu)

That may be enough to let grub run and boot Ubuntu.

Revision history for this message
wordsmyth2 (wordsmyth2) said :
#16

Thanks Ubfan. I've used Ubuntu for several years, and while I can handle some things I'm not a tekkie and should probably be considered a Newbie. When I plug in my Ubuntu 14.04 USB it works fine, and it's frustrating to see the version installed on the hard drive readily available - but it's a laborious way to access my files! Grub is clearly not working there, but the Toshiba Satellite settings are limited to the "Toshiba setup utility" - I haven't yet found a way into the BIOS or the EFI file system. If and when I do, I'd appreciate some guidance for accessing the shim/grub and entering EFI/Boot commands etc. But right now I'm taking a break .... Thanks again for taking the time to read through the Boot Repair report, which was a maze to myself.

Revision history for this message
Ubfan (ubfan1) said :
#17

Try F2 at power-up just after the vendor splash screen to try to get into UEFI Settings (aka BIOS).
The EFI partition filesystem is just a FAT filesystem you can mount anywhere, so from the install media,
make a mount point under /mnt (or use /mnt directly if it otherwise has nothing mounted on in):
sudo mkdir /mnt/x
sudo mount -tvfat /dev/sda1 /mnt/x
Now you should see the directory EFI under /mnt/x , and under it you have the Boot and ubuntu directories.
The bootloaders are just files, you can copy and rename them as needed.
Check the forums/install-setup for additional suggestions on problem machines. Some seem to want the name/label "Windows" instead of "ubuntu". Good Luck

Revision history for this message
wordsmyth2 (wordsmyth2) said :
#18

I can't access the BIOS. Holding down F2 at startup just takes me to the Satellite's SETUP utility, which only handles basic stuff like setting passwords, boot order etc. It shows I have "full BIOS privileges", but it seems that the BIOS is inexplicably linked to the pre-installed Windows 8, which of course was erased when I installed Ubuntu 14.04. The Toshiba Satellite CL10-B is a new machine with an 11.6 "screen minus a DVD player and I may be the only person to so far have experienced this problem. I don't think I'd have much luck contacting Toshiba Support, for I expect I'll have voided my warranty by installing Ubuntu. I just installed Ubuntu the way I always have, with this result. Using a live Ubuntu USB I can, of course, access the hard disk, but this is a laborious method to work with my files. Thanks for your help so far, but being unable to access the BIOS I've no idea where to go from here. But best warn others to be wary of this problem, eh?

Revision history for this message
wordsmyth2 (wordsmyth2) said :
#19

An update: Having taken a 24hr break before resumingwork on my problem, I can now report the following: have run Boot Repair several times with the following result: I select the REPAIR option. Upon completing the repair, I close Boot Reapir and the system reboots - FROM THE HARD DISK. And I have Ubuntu 14.04 and my files available. BUT each time I shut down and re-boot, I get the same error message and have to run Boot Repair AGAIN. My question now is: why isn't this 'fix' stable, and Is there some way I can get to the GRUB prompt (if needed) while I have Ubuntu loaded, and get to the heart of the problem? Any advice would be much appreciated ....

Revision history for this message
Ubfan (ubfan1) said :
#20

Can you still use F12 at power-up (I think that's the Toshiba function key) to select ubuntu? Does that work? If so, the boot files are OK and the problem lies in the nvram settings. Look at them with efibootmgr -v and see what changes after a successful boot, and an unsuccessful one. Do you have the fall back bootloader in place in /EFI/Boot/bootx64.efi (a copy of shim, with a grubx64.efi present in the same directory)? Does your /EFI/ubuntu/grub.cfg file (stub pulling in the maintained copy from the /boot/grub location with the configfile command)?

Revision history for this message
wordsmyth2 (wordsmyth2) said :
#21

I took your suggestion and looked up STICKING IT TO GRUB. Not only was there a sign up saying the page was more than a year old, the 'fix' as such looked a mite complex. However, posted among the replies on this page was a mention of Boot Repair, which I subsequently downloaded and installed on a USB. After numerous attempts to fix my problem with this software, I bumbled my way through various set-ups and finally managed to 'fix' my boot problem, by purging Grub and etc. I've waited a week to make sure everything is working smoothly, via numerous re-boots, and this appears to be the case. I did notice that Boot Repair downloaded a lot of additional files to fix the problem and am wondering if the original fault was caused by a mismatch between Ubuntu and the Toshiba CL-10. I have saved the Report generated by Boot Repair, which may help others with a similar problem. The URL is as follows: paste.ubuntu.com/976510/

I have, however, acquired a new problem of some minor importance, which I will post on Launchpad as a new question: when I use HIBERNATION mode and then re-boot, the touchpad freezes. Mouse works okay, though. So it goes ...

Many thanks, AP.

WORDSMYTH

Revision history for this message
wordsmyth2 (wordsmyth2) said :
#22

My last post was in response to Action Parsnip. Thanks also to Uberfan, who may find my 'solution' interesting.