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I have a problem printing on a nework device (HP 3050 j610)

Asked by Baptiste Burgaud

 printer is deteceted and correctly installed on my bbox (french xDSL box), but print jobs are refused.... I got message "Print job was not accepted." when I watch the printer properties. For info, when connecting same printer to USB port everything works fine.
Any help would be appriciated :)

Baptiste.

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actionparsnip (andrew-woodhead666) said : 		#1

What is the output of:

lsb_release -a; uname -a; apt-cache policy hplip

Thanks.

Also, can you ping the IP of the printer / connect to it's web configuration page via HTTP (use a web browser)

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Baptiste Burgaud (baptiste-burgaud) said : 		#2

baptiste@Trour-Aspire-X3200:~$ lsb_release -a; uname -a; apt-cache policy hplip
No LSB modules are available.
Distributor ID: Ubuntu
Description: Ubuntu 14.04.1 LTS
Release: 14.04
Codename: trusty
Linux Trour-Aspire-X3200 3.13.0-43-generic #72-Ubuntu SMP Mon Dec 8 19:35:06 UTC 2014 x86_64 x86_64 x86_64 GNU/Linux
hplip:
  Installé : 3.14.3-0ubuntu3.2
  Candidat : 3.14.3-0ubuntu3.2
 Table de version :
 *** 3.14.3-0ubuntu3.2 0
        500 http://fr.archive.ubuntu.com/ubuntu/ trusty-updates/main amd64 Packages
        100 /var/lib/dpkg/status
     3.14.3-0ubuntu3 0
        500 http://fr.archive.ubuntu.com/ubuntu/ trusty/main amd64 Packages

Does it help anyhow? Thxs, Baptiste.

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Baptiste Burgaud (baptiste-burgaud) said : 		#3

BTW, the only adress I have seems to be "ipp://bbox:631/ipp"

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actionparsnip (andrew-woodhead666) said : 		#4

If you run:

ping -c 4 bbox

Do you get replies?

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Baptiste Burgaud (baptiste-burgaud) said : 		#5

lets see... :) yep :

baptiste@Trour-Aspire-X3200:~$ ping -c 4 bbox
PING bbox.lan (192.168.1.254) 56(84) bytes of data.
64 bytes from bbox.lan (192.168.1.254): icmp_seq=1 ttl=64 time=1.51 ms
64 bytes from bbox.lan (192.168.1.254): icmp_seq=2 ttl=64 time=1.65 ms
64 bytes from bbox.lan (192.168.1.254): icmp_seq=3 ttl=64 time=1.19 ms
64 bytes from bbox.lan (192.168.1.254): icmp_seq=4 ttl=64 time=1.83 ms

--- bbox.lan ping statistics ---
4 packets transmitted, 4 received, 0% packet loss, time 3004ms
rtt min/avg/max/mdev = 1.193/1.548/1.834/0.234 ms
baptiste@Trour-Aspire-X3200:~$

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Baptiste Burgaud (baptiste-burgaud) said : 		#6

it was a User/Pwd problem, it's hard to choose which one to use between Windows, Ubuntu and NETGEAR Stora and windows WORKGROUP, sorry for this neebie post...

Thxs for your suppport anyway!

Baptiste.

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Baptiste Burgaud (baptiste-burgaud) said : 		#7

"it was a User/Pwd problem, it's hard to choose which one to use between Windows, Ubuntu and NETGEAR Stora and windows WORKGROUP, sorry for this neebie post..."

sorry, this post was about another problem, I still can't manage my print server... any help (again! :) )

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Manfred Hampl (m-hampl) said : 		#8

Are you sure that you have done all required settings in the bbox for the printer?

What response do you get if you try opening http://bbox:631 in your web browser?

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Baptiste Burgaud (baptiste-burgaud) said : 		#9

Yes I think (settings) for the http request I get this answer:

File not found
Firefox can't find the file at http://bbox:631/.

Can you help with this problem?

Provide an answer of your own, or ask Baptiste Burgaud for more information if necessary.

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