Ubuntu

printer problem after 14.10 upgrade

Asked by david

Hi,
I have a HP Officejet 6600 wireless all-in-one.
Worked perfectly until I upgraded to ubuntu 14.10 - now I've tried a couple of things including "hp setup", "hplip", "discover printer" etc. but I keep being told there's a problem with CUPS. Either a dependency is missing or "cannot connect to CUPS server".
Would someone very kindly try to help me out here & please note I am quite dumb!!!
(Often miss the obvious!)

Thnaks so much in advance,
david

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actionparsnip (andrew-woodhead666) said : 		#1

What is the output of:

lsb_release -a; uname -a; apt-cache policy hplip

Thanks

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david (zaanta) said : 		#2

Hi,

zaanta@zaanta-Inspiron-3721:~$ lsb_release -a; uname -a; apt-cache policy hplip
LSB Version: core-2.0-amd64:core-2.0-noarch:core-3.0-amd64:core-3.0-noarch:core-3.1-amd64:core-3.1-noarch:core-3.2-amd64:core-3.2-noarch:core-4.0-amd64:core-4.0-noarch:core-4.1-amd64:core-4.1-noarch:cxx-3.0-amd64:cxx-3.0-noarch:cxx-3.1-amd64:cxx-3.1-noarch:cxx-3.2-amd64:cxx-3.2-noarch:cxx-4.0-amd64:cxx-4.0-noarch:cxx-4.1-amd64:cxx-4.1-noarch:desktop-3.1-amd64:desktop-3.1-noarch:desktop-3.2-amd64:desktop-3.2-noarch:desktop-4.0-amd64:desktop-4.0-noarch:desktop-4.1-amd64:desktop-4.1-noarch:graphics-2.0-amd64:graphics-2.0-noarch:graphics-3.0-amd64:graphics-3.0-noarch:graphics-3.1-amd64:graphics-3.1-noarch:graphics-3.2-amd64:graphics-3.2-noarch:graphics-4.0-amd64:graphics-4.0-noarch:graphics-4.1-amd64:graphics-4.1-noarch:languages-3.2-amd64:languages-3.2-noarch:languages-4.0-amd64:languages-4.0-noarch:languages-4.1-amd64:languages-4.1-noarch:multimedia-3.2-amd64:multimedia-3.2-noarch:multimedia-4.0-amd64:multimedia-4.0-noarch:multimedia-4.1-amd64:multimedia-4.1-noarch:printing-3.2-amd64:printing-3.2-noarch:printing-4.0-amd64:printing-4.0-noarch:printing-4.1-amd64:printing-4.1-noarch:qt4-3.1-amd64:qt4-3.1-noarch:security-4.0-amd64:security-4.0-noarch:security-4.1-amd64:security-4.1-noarch
Distributor ID: Ubuntu
Description: Ubuntu 14.10
Release: 14.10
Codename: utopic
Linux zaanta-Inspiron-3721 3.16.0-28-generic #37-Ubuntu SMP Mon Dec 8 17:15:28 UTC 2014 x86_64 x86_64 x86_64 GNU/Linux
hplip:
  Installed: 3.14.6-1ubuntu1
  Candidate: 3.14.6-1ubuntu1
  Version table:
 *** 3.14.6-1ubuntu1 0
        500 http://de.archive.ubuntu.com/ubuntu/ utopic/main amd64 Packages
        100 /var/lib/dpkg/status

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david (zaanta) said : 		#3

Hi Andrew,

Well..........WOW!!! Is all I can say ;)
Some of you guys are just magicians, I think.....

Thanks so much - all is now OK.....very happy!

Dont even want to ask what you did lol

Thanks again,
david

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actionparsnip (andrew-woodhead666) said : 		#4

The command just outputs useful information. It didn't change anything in the system but if it's working, who cares.