Ubuntu

No internet on Ubuntu 14.4 via cable to Virgin hub

Asked by Howard Michael Handler

My Win7 512 MB SSD on same hardware connects via cable to internet but when I boot into Ubuntu on my 2TB HDD the Firefox browser wont load pages and messages me to check firewall settings. I did the following ping test if that helps solve the issue:-
3: eth1: <BROADCAST,MULTICAST,UP,LOWER_UP>mtu 1500 qdisc pfifo_fast state UP group default qlen 1000
link/ether 00:1b:21:70:32:11 brd ff:ff:ff:ff:ff:ff
inet 192.168.0.5/24 brd 192.168.0.255 scope global eth1
valid_lft forever preferred_lft forever
inet6 fe80::21b:21ff:fe70:3211/64 scope link
valid_lft forever preferred_lft forever
howardhandler@AMD-Desktop-HH:~$

I want to use my Ubuntu while connected to the internet.

Thanks for any ideas or help - Howard

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Howard Michael Handler
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actionparsnip (andrew-woodhead666) said : 		#1

What Windows does or doesn't do has nearly zero bearing on Ubuntu. It is a completely different OS with completely different support.

What Ethernet chip does the system use?
Does it get an IP via DHCP or have you to set it statically?
Can you ping your router's internal IP?
Can you ping 8.8.8.8?

Thanks

Revision history for this message
Howard Michael Handler (howardhandler) said : 		#2

Hi there and thanks.
I have a realtek on the motherboard board and use an intel 1000 internal card to connect via com cable to virgin media fibre optic hub.
I haven't set static IP.
I did a ping as follows:-

howardhandler@AMD-Desktop-HH:~$ ping www.google.com
ping 8.8.8.8
ping: unknown host www.google.com
howardhandler@AMD-Desktop-HH:~$ ping 8.8.8.8
PING 8.8.8.8 (8.8.8.8) 56 (84) bytes of data.
From 192.168.0.5 icmp_seq=1 Destination Host Unreachable
From 192.168.0.5 icmp_seq=2 Destination Host Unreachable
etc.
64 bytes from 192.168.0.5: icmp_seq=13 ttl=44 time=29.1 ms
etc.
ctrl+C
- - - 8.8.8.8 ping statistics - - -
41 packets transmitted, 15 received, +12 errors, 63% packet loss, time 40095ms
rtt min/avg/max/mdev = 26.545/27.822/29.283/0.785ms, pipe 4
howardhandler@AMD-Desktop-HH:~$ ip a
1: lo: <LOOPBACK,UP,LOWER_UP> mtu 65536 qdisc noqueue state UNKNOWN group default
link/loopback 00:00:00:00:00:00 brd 00:00:00:00:00:00
inet 127.0.0.1/8 scoope host lo
valid_lft forever preferred_lft forever
inet6 ::1/128 scope host
valid_lft forever preferred_lft forever
2: eth0: <NO-CARRIER,BROADCAST,MULTICAST,UP> mtu 1500 qdisc pfifo_fast state DOWN group default qlen 1000
link/ether 00:1b:21:70:32:11 brd ff:ff:ff:ff:ff
3: eth1: <BROADCAST,MULTICAST,UP,LOWER_UP> mtu 1500 qdisc pfifo_fast state UP group default qlen 1000
inet 192.168.0.5/24 brd 192.168.0.255 scope global eth1
valid_lft forever preferred_lft forever
inet6 fe80::21b:21ff:fe70:3211/64 scope link
valid_lft forever preferred_lft forever
howardhandler@AMD-Desktop-HH:~$

Revision history for this message
Howard Michael Handler (howardhandler) said : 		#3

Hi there,
thankfully over the weekend I managed to get my Intel 1000 Pro card working with my Ubuntu 14.4 to provide internet through my fibre optic Virgin Media hub.
I did it by pasting into the terminal relevant parts of command code that I found in answers to other people's similar problems.

Thank you - problem solved - Howard