Unable to mount 64 GB Volume

Asked by Simon on 2014-07-23

I'm unable to mount my 64GB SD card. I receive the following message after inserting the SD card in to the port. The card worked prior when I used it running Windows 8

* Unable to mount 64 GB Volume

Error mounting /dev/mmcblk0p1 at /media/simon/3930-3765: Command-line `mount -t "exfat" -o "uhelper=udisks2,nodev,nosuid,uid=1000,gid=1000,iocharset=utf8,namecase=0,errors=remount-ro,umask=0077" "/dev/mmcblk0p1" "/media/simon/3930-3765"' exited with non-zero exit status 32: mount: unknown filesystem type 'exfat'

I have to add that I'm fairly new to Ubuntu and so far I'm pleased with the OS. The SD card is for my GoPro camera, which I also tried to connect via the USB port and received the same message.

Any help is appreciated. Thanks.

Question information

Language:
English Edit question
Status:
Solved
For:
Ubuntu Edit question
Assignee:
No assignee Edit question
Solved by:
Thomas Krüger
Solved:
2014-07-24
Last query:
2014-07-24
Last reply:
2014-07-24

What is the output of:

sudo parted -l; lsb_release -a; uname -a

Thanks

Simon (skyjumper208) said : #2

sudo parted -l:
Model: ATA WDC WD5000LPVT-2 (scsi)

Disk /dev/sda: 500GB

Sector size (logical/physical): 512B/4096B

Partition Table: gpt

Number Start End Size File system Name Flags

  1 1049kB 538MB 537MB fat32 boot

  2 538MB 496GB 495GB ext4

  3 496GB 500GB 4080MB linux-swap(v1)

Model: TOSHIBA External USB 3.0 (scsi)

Disk /dev/sdb: 1000GB

Sector size (logical/physical): 512B/512B

Partition Table: msdos

Number Start End Size Type File system Flags

  1 106MB 1000GB 1000GB primary ntfs boot

Model: SD SU64G (sd/mmc)

Disk /dev/mmcblk0: 63.9GB

Sector size (logical/physical): 512B/512B

Partition Table: msdos

Number Start End Size Type File system Flags

  1 16.8MB 63.9GB 63.8GB primary

lsb_release -a:
No LSB modules are available.

Distributor ID: Ubuntu

Description: Ubuntu 14.04.1 LTS

Release: 14.04

Codename: trusty

uname -a:
Linux simon-Aspire-V5-571P 3.13.0-32-generic #57-Ubuntu SMP Tue Jul 15 03:51:08 UTC 2014 x86_64 x86_64 x86_64 GNU/Linux

On 07/23/2014 09:47 PM, actionparsnip wrote:
> Your question #252075 on Ubuntu changed:
> https://answers.launchpad.net/ubuntu/+question/252075
>
> Status: Open => Needs information
>
> actionparsnip requested more information:
> What is the output of:
>
> sudo parted -l; lsb_release -a; uname -a
>
> Thanks
>

Ok and what is the output of:

sudo fdisk -l

Thanks

Simon (skyjumper208) said : #4

sudo fdisk -l:

WARNING: GPT (GUID Partition Table) detected on '/dev/sda'! The util
fdisk doesn't support GPT. Use GNU Parted.

Disk /dev/sda: 500.1 GB, 500107862016 bytes
255 heads, 63 sectors/track, 60801 cylinders, total 976773168 sectors
Units = sectors of 1 * 512 = 512 bytes
Sector size (logical/physical): 512 bytes / 4096 bytes
I/O size (minimum/optimal): 4096 bytes / 4096 bytes
Disk identifier: 0xe39e3641

    Device Boot Start End Blocks Id System
/dev/sda1 1 976773167 488386583+ ee GPT
Partition 1 does not start on physical sector boundary.

Disk /dev/mmcblk0: 63.9 GB, 63864569856 bytes
255 heads, 63 sectors/track, 7764 cylinders, total 124735488 sectors
Units = sectors of 1 * 512 = 512 bytes
Sector size (logical/physical): 512 bytes / 512 bytes
I/O size (minimum/optimal): 512 bytes / 512 bytes
Disk identifier: 0x00000000

         Device Boot Start End Blocks Id System
/dev/mmcblk0p1 32768 124735487 62351360 7 HPFS/NTFS/exFAT

Best Thomas Krüger (thkrueger) said : #5

Try to install the exfat support:
sudo apt-get install exfat-fuse exfat-utils

Then reinsert the card.

If it does not mount automatically, try:
sudo mount.exfat /dev/mmcblk0p1 /your/mount/point

Simon (skyjumper208) said : #6

Thanks Thomas Krüger, that solved my question.

sudo apt-get install exfat-fuse exfat-utils --solved my problem

DDay (thedday) said : #8

Thank you!

sudo apt install exfat-utils exfat-fuse
fixed this for me as well. I am using Ubuntu 16.04.2 LTS.

Is this because the card is 64 GB and is SDHC rather than the older SD cards that have worked forever?