Ubuntu

justcloud fails to install in trusty

Asked by Cliffm

Hi my name is cliff
justcloud is failing to install with latest updates tried the following.

cliffm@cjm:~$ sudo apt-get upgrade
Reading package lists... Done
Building dependency tree
Reading state information... Done
Calculating upgrade... Done
0 upgraded, 0 newly installed, 0 to remove and 0 not upgraded.
1 not fully installed or removed.
After this operation, 0 B of additional disk space will be used.
Do you want to continue? [Y/n] y
Setting up justcloud (3.3.0.15) ...
dpkg: error processing package justcloud (--configure):
 subprocess installed post-installation script returned error exit status 1
Errors were encountered while processing:
 justcloud
E: Sub-process /usr/bin/dpkg returned an error code (1)

cliffm@cjm:~$ sudo apt-get install
Reading package lists... Done
Building dependency tree
Reading state information... Done
0 upgraded, 0 newly installed, 0 to remove and 0 not upgraded.
1 not fully installed or removed.
After this operation, 0 B of additional disk space will be used.
Setting up justcloud (3.3.0.15) ...
dpkg: error processing package justcloud (--configure):
 subprocess installed post-installation script returned error exit status 1
Errors were encountered while processing:
 justcloud
E: Sub-process /usr/bin/dpkg returned an error code (1)

What should I try next?
Thanks

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Cliffm
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Revision history for this message
actionparsnip (andrew-woodhead666) said : 		#1

What is the output of:

apt-cache policy justcloud

Thanks

Revision history for this message
Cliffm (c2mcatee) said : 		#2

Hi Andrew
cliffm@cjm:~$ apt-cache policy justcloud
justcloud:
  Installed: 3.3.0.15
  Candidate: 3.3.0.15
  Version table:
 *** 3.3.0.15 0
        100 /var/lib/dpkg/status

Revision history for this message
actionparsnip (andrew-woodhead666) said : 		#3

How did you install it? Did you download a deb manually?

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Cliffm (c2mcatee) said : 		#4

It started this morning when installing Ubuntu updates.
Other wise I do not know what the package is for.

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Manfred Hampl (m-hampl) said : 		#5

It seems that the package is part of http://www.justcloud.com/ and apparently there is a problem with the installation.

If you are sure that you do not need that package, you can remove it with the terminal command
sudo dpkg -P justcloud

If you want that package installed, you have to find out what the problem is with the configuration step during the package's installation. Apparently one of the commands in the postinst scripts fails, what is the output of
cat /var/lib/dpkg/info/justcloud*.postinst

Revision history for this message
Cliffm (c2mcatee) said : 		#6

Thanks Manfred
There apparently was another problem also.
Re-installed Trusty with a fresh from scratch install.
This problem went away.

Revision history for this message
dmvieira (diogo-mvieira) said : 		#7

sudo apt-get install libxtst6:i386 works for me