error for linux canon driver on new ubuntu 14.04

Asked by Jo Bakker

Two canon printer drivers that work with ubuntu 12.04 do not work with ubuntu 14.04.

Error messages appear trying to install well known canon printer drivers.

The printer drivers are :
Canon Inkjet Printer Driver for Linux: cnijfilter-mg5100series-3.40-1-deb.tar.gz
and the
Linux_UFRII_PrinterDriver_V280_us_EN.tar.gz

Any clues why they work perfect with 12.04 but not with 14.04 ?
Or even better how to make these drivers work on 14.04 ?

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actionparsnip (andrew-woodhead666) said :
#1

I suggest you report a bug

Revision history for this message
Jo Bakker (jojoma) said :
#2

The issue is a problem to me, but that doesn´t make it a bug.

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actionparsnip (andrew-woodhead666) said :
#3

If it worked in 13.10 but not in the new release then something has been overlooked and needs resolving.

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Jo Bakker (jojoma) said :
#4

If you reed the question well you can see it works fine with 12.04 not with 14.04.

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Manfred Hampl (m-hampl) said :
#5

When you say "does not work", what effects do you see?
Do you see an error message (then please provide its full text)?
Did you attempt an upgrade from 12.04 to 14.04, or an upgrade from 13.10 to 14.04, or is it a new installation of 14.04 where the printer driver "does not work"?
Please provide more information!

Revision history for this message
Jo Bakker (jojoma) said :
#6

The 14.04 was a clean installation.

Trying to install the driver I got the the following text:

For the urtII:

Preparing to unpack cndrvcups-common‭_‬2.80-1‭_‬i386.deb‭ ‬...
Unpacking cndrvcups-common‭ (‬2.80-1‭) ‬over‭ (‬2.80-1‭) ‬...
Preparing to unpack cndrvcups-ufr2-us‭_‬2.80-1‭_‬i386.deb‭ ‬...
Unpacking cndrvcups-ufr2-us‭ (‬2.80-1‭) ‬over‭ (‬2.80-1‭) ‬...
dpkg:‭ ‬dependency problems prevent configuration of cndrvcups-common:
‎ ‏cndrvcups-common is afhankelijk van libglade2-0‭ (>= ‬1:2.5.1‭); ‬maar:
‎ ‏Pakket‭ `‬libglade2-0‭' ‬is niet geïnstalleerd.

dpkg:‭ ‬error processing package cndrvcups-common‭ (‬--install‭)‬:
‎ ‏vereistenproblemen‭ ‬-‭ ‬blijft ongeconfigureerd
dpkg:‭ ‬dependency problems prevent configuration of cndrvcups-ufr2-us:
‎ ‏cndrvcups-ufr2-us is afhankelijk van libglade2-0‭ (>= ‬1:2.5.1‭); ‬maar:
‎ ‏Pakket‭ `‬libglade2-0‭' ‬is niet geïnstalleerd.
‎ ‏cndrvcups-ufr2-us is afhankelijk van cndrvcups-common‭ (>= ‬2.80‭); ‬maar:
‎ ‏Pakket cndrvcups-common is nog niet geconfigureerd.

dpkg:‭ ‬error processing package cndrvcups-ufr2-us‭ (‬--install‭)‬:
‎ ‏vereistenproblemen‭ ‬-‭ ‬blijft ongeconfigureerd
Fouten gevonden tijdens behandelen van:
‎ ‏cndrvcups-common
‎ ‏cndrvcups-ufr2-us

And for the CNIJ:

Preparing to unpack cnijfilter-common‭_‬3.40-1‭_‬i386.deb‭ ‬...
Unpacking cnijfilter-common‭ (‬3.40-1‭) ‬over‭ (‬3.40-1‭) ‬...
Preparing to unpack cnijfilter-mg5100series‭_‬3.40-1‭_‬i386.deb‭ ‬...
Unpacking cnijfilter-mg5100series‭ (‬3.40-1‭) ‬over‭ (‬3.40-1‭) ‬...
Instellen van cnijfilter-common‭ (‬3.40-1‭) ‬...
dpkg:‭ ‬dependency problems prevent configuration of cnijfilter-mg5100series:
‎ ‏cnijfilter-mg5100series is afhankelijk van libtiff4‭; ‬maar:
‎ ‏Pakket‭ `‬libtiff4‭' ‬is niet geïnstalleerd.

dpkg:‭ ‬error processing package cnijfilter-mg5100series‭ (‬--install‭)‬:
‎ ‏vereistenproblemen‭ ‬-‭ ‬blijft ongeconfigureerd
Processing triggers for libc-bin‭ (‬2.19-0ubuntu6‭) ‬...
Fouten gevonden tijdens behandelen van:
‎ ‏cnijfilter-mg5100series

Revision history for this message
Manfred Hampl (m-hampl) said :
#7

The error messsage clearly shows what the problem is: you need to install some additional packages because of dependencies.

For urf2 try
sudo apt-get install libglade2-0
and then repeat the installation of the canon driver package

The cnij package might be trickier. It seems to me that the package libtiff4 does no more exist for trusty (has been replaced by libtiff5). You might try manually downloading and installing libtiff4 for saucy.

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Mark Rijckenberg (markrijckenberg) said :
#8

Your Terminal output shows these 2 errors:

‎ ‏Pakket‭ `‬libglade2-0‭' ‬is niet geïnstalleerd.

‎ ‏Pakket‭ `‬libtiff4‭' ‬is niet geïnstalleerd.

According to this link

http://packages.ubuntu.com/search?suite=all&arch=any&searchon=names&keywords=libtiff4

libtiff4 is available for 12.04LTS and 13.10 , but not for 14.04 LTS.

So I agree with actionparsnip that this is a bug in those CUPS drivers.

The drivers depend on libtiff4 which is not available yet in 14.04 LTS.

I suggest reporting this in a new bug report, because the following Launchpad search query did not give any results:

https://launchpad.net/ubuntu/+bugs?field.searchtext=libtiff4&orderby=-importance&field.status%3Alist=NEW&field.status%3Alist=CONFIRMED&field.status%3Alist=TRIAGED&field.status%3Alist=INPROGRESS&field.status%3Alist=FIXCOMMITTED&field.status%3Alist=INCOMPLETE_WITH_RESPONSE&field.status%3Alist=INCOMPLETE_WITHOUT_RESPONSE&assignee_option=any&field.assignee=&field.bug_reporter=&field.bug_commenter=&field.subscriber=&field.structural_subscriber=&field.milestone%3Alist=65285&field.milestone%3Alist=65286&field.milestone%3Alist=65287&field.milestone%3Alist=65288&field.milestone%3Alist=65289&field.milestone%3Alist=65290&field.component=5&field.component=1&field.component=4&field.component=6&field.component=7&field.component=2&field.component=3&field.component-empty-marker=1&field.tag=&field.tags_combinator=ANY&field.status_upstream-empty-marker=1&field.has_cve.used=&field.omit_dupes.used=&field.omit_dupes=on&field.affects_me.used=&field.has_no_package.used=&field.has_patch.used=&field.has_branches.used=&field.has_branches=on&field.has_no_branches.used=&field.has_no_branches=on&field.has_blueprints.used=&field.has_blueprints=on&field.has_no_blueprints.used=&field.has_no_blueprints=on&search=Search

Revision history for this message
Manfred Hampl (m-hampl) said :
#9

As far as I can see:

The canon driver depends on the libtiff4 binary package.
The binary package libtiff4 has been provided by the tiff3 source package.
There is the successor source package tiff that provides the libtiff5 binary package.
Saucy contains both the tiff anf tiff3 packages, trusty has only tha tiff package (and thus no libtiff4) any more.

I have already spotted a bug report that is filed against the tiff3 package about its removal from trusty https://bugs.launchpad.net/ubuntu/+source/tiff3/+bug/1271714 and have added a remark about the inavailability of libtiff4 in trusty, but I am not sure whether that will help at all. Filing a new bug against the tiff source package might be the correct way.

Revision history for this message
Jo Bakker (jojoma) said :
#10

Bug #1312103 is created.

Revision history for this message
Crisferlop (crisrivlop) said :
#11

Can you help with this problem?

Provide an answer of your own, or ask Jo Bakker for more information if necessary.

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