I paid for all listed, but need to reburn download due to burner issues, help?

Asked by My Name

I portioned my hard drive, or I should say I let your service do so when I purchased it. Problem is, I paid for all the services listed, I do not have a receipt for doing so, I paid through paypal so they should have a record of the transaction. Problem is, My Burner was having some issues, and I need to re-download the entire package, any help here would be appreciated.

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Thomas Krüger (thkrueger) said :
#1

Could you please explain what you are talking about?
What is "your service" and what did you purchase?
We offer FREE community based support here. Nobody has to pay anything.

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Warren Hill (warren-hill) said :
#2

@Thomas I think he's talking about the optional donation from the download page.

My Name,

If you go to this website

http://www.ubuntu.com/download/desktop

You can download the file again and burn it to a CD/DVD.

On the next screen the suggested figures are a donation to help keep Ubuntu going. We're grateful that you want to support us but you don't have to pay anything.

Scroll down to the bottom of the page and find the link that says

Not now, take me to the download ›

Click on that and you can download it again. You don't have to pay anything.

We also offer free support on this site,

on AskUbuntu http://askubuntu.com/

and in the Ubuntu Forums http://ubuntuforums.org/

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actionparsnip (andrew-woodhead666) said :
#3

The paid bit is just a donation. It is not mandatory.

Thanks for contributing though. Every penny helps

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