Brothers Printer MFC-J870DW will not scan

Asked by Phil Buck

Printer will not scan Using a Dell Inspiron E1705 also a Dell Inspiron 1720. I thought all the features were installed when I downloaded the printer drivers. Please advise

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Warren Hill
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Best Warren Hill (warren-hill) said :
#1

Firstly

Given that that particular mode can scan to a USB you may not need to get scanning to work. I just use my Brother printer as a printer and go via USB for the rare occasions I need to scan.

But if you want to install the scanner driver the link is here:

http://support.brother.com/g/b/downloadlist.aspx?c=eu_ot&lang=en&prod=mfcj870dw_us_eu_as&os=128

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Warren Hill (warren-hill) said :
#2
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Phil Buck (buckster51) said :
#3

Thanks I just used the scan to USB it was quick and easy compared with the download listed,

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Phil Buck (buckster51) said :
#4

Thanks Warren Hill, that solved my question.