Each time I try to safely remove my removable storage device USB port I get the following error: Unable to stop drive. This file can not be stopped

Asked by noach schattner

Each time I try to safely remove my removable storage I get the following message: Unable to stop drive This file can not be stopped.

I'm new to Ubuntu so I really don't know what to expect. Perhaps: It's ok to remove your USB storage device.

Would like to know how to fix this bug.

Thanks,
Noach

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actionparsnip
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actionparsnip (andrew-woodhead666) said :
#1

With the device inserted, what is the output of:

sudo fdisk -l; uname -a; lsb_release -a; mount

Thanks

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noach schattner (schattner8) said :
#2

Unfortunetly I'm not familiar enough with Ubuntu 12.04 (or any linux OS) to understand what you mean. Could you list the steps I need to take inorder to answer your question?

thanks,
Noach

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actionparsnip (andrew-woodhead666) said :
#3

Copy the command as one line and press CTRL + ALT + T

Paste the command into the terminal and hit ENTER

Type your password ( you won't get any feedback as you type )

Copy the output and paste here as an update.

Thanks

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noach schattner (schattner8) said :
#4

Disk /dev/sda: 250.1 GB, 250059350016 bytes
255 heads, 63 sectors/track, 30401 cylinders, total 488397168 sectors
Units = sectors of 1 * 512 = 512 bytes
Sector size (logical/physical): 512 bytes / 512 bytes
I/O size (minimum/optimal): 512 bytes / 512 bytes
Disk identifier: 0x000df55d

   Device Boot Start End Blocks Id System
/dev/sda1 * 2048 484225023 242111488 83 Linux
/dev/sda2 484227070 488396799 2084865 5 Extended
/dev/sda5 484227072 488396799 2084864 82 Linux swap / Solaris

Disk /dev/sdb: 16.0 GB, 16000221184 bytes
64 heads, 32 sectors/track, 15259 cylinders, total 31250432 sectors
Units = sectors of 1 * 512 = 512 bytes
Sector size (logical/physical): 512 bytes / 512 bytes
I/O size (minimum/optimal): 512 bytes / 512 bytes
Disk identifier: 0x00000000

   Device Boot Start End Blocks Id System
Linux noach-Inspiron-1018 3.11.0-18-generic #32~precise1-Ubuntu SMP Thu Feb 20 17:54:21 UTC 2014 i686 i686 i386 GNU/Linux
No LSB modules are available.
Distributor ID: Ubuntu
Description: Ubuntu 12.04.4 LTS
Release: 12.04
Codename: precise
/dev/sda1 on / type ext4 (rw,errors=remount-ro)
proc on /proc type proc (rw,noexec,nosuid,nodev)
sysfs on /sys type sysfs (rw,noexec,nosuid,nodev)
none on /sys/fs/fuse/connections type fusectl (rw)
none on /sys/kernel/debug type debugfs (rw)
none on /sys/kernel/security type securityfs (rw)
udev on /dev type devtmpfs (rw,mode=0755)
devpts on /dev/pts type devpts (rw,noexec,nosuid,gid=5,mode=0620)
tmpfs on /run type tmpfs (rw,noexec,nosuid,size=10%,mode=0755)
none on /run/lock type tmpfs (rw,noexec,nosuid,nodev,size=5242880)
none on /run/shm type tmpfs (rw,nosuid,nodev)
gvfs-fuse-daemon on /home/noach/.gvfs type fuse.gvfs-fuse-daemon (rw,nosuid,nodev,user=noach)
/dev/sdb on /media/SanDisk type vfat (rw,nosuid,nodev,uid=1000,gid=1000,shortname=mixed,dmask=0077,utf8=1,showexec,flush,uhelper=udisks)
noach@noach-Inspiron-1018:~$

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actionparsnip (andrew-woodhead666) said :
#5

Is it the SanDisk you are having issues with?

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noach schattner (schattner8) said :
#6

Yes. I am having this problem with a SanDisk USB removable storage device. Interstingly when I click on eject (files > eject) the OS shuts down the drive and I no longer see that the SanDisk is connected. It's only when I click on Safely Remove Drive (Files > Safely Remove drive) do I get the error message : "Unable to Stop Drive".

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actionparsnip (andrew-woodhead666) said :
#7

Does this storage get used in a camera or is it just for computers?

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noach schattner (schattner8) said :
#8

just for computers

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Best actionparsnip (andrew-woodhead666) said :
#9

I suggest you copy the data off it, then delete the partition and recreate it, then format it and copy the data back. It appears there is no partition on the device. Usually you mount sdb1
Your device doesn't sem to have this and you are mounting sdb which isn't usual. Recreating the partition will fix this.
If the device is working as you expect then you don't need to do this but this is my diagnosis.

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noach schattner (schattner8) said :
#10

Sorry but I have to admit that I really don't understand the purpose of partitioning, formating, and mounting. Would you mind listing the exact steps (according to your diagnosis) that I need to take in oder to use the device on computers running Linux or Windows?