Ubuntu

Add-ons Download Problem

Asked by Lester S

Hello- I've been tring to download epson scanner drivers from my downloads file that came from epson's website. When I go to add-ons & select a file I get "This add-on could not be installed because it appears to be corrupt". I have read where other people have downloaded from that site. The disc that came with the all-in-one printer can't be read. I've been searching for two days now with no results. I'm lost! OS is Ubuntu 12.04LTS. Thanks!

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Manfred Hampl
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Revision history for this message
actionparsnip (andrew-woodhead666) said : 		#1

What is the output of :

lsb_release -a; uname -a; lsusb

Thanks

Revision history for this message
MadhuSoodanan (mt-madhu) said : 		#2

Was it not possible to use scanner without downloading anything? I mean using "Simple Scan" (given in your Ubuntu as default).
Please don't forget to answer to #1

Revision history for this message
actionparsnip (andrew-woodhead666) said : 		#3

Also try xsane

Revision history for this message
Lester S (lessho) said : 		#4

On 02/07/2014 02:31 AM, actionparsnip wrote:
> lsb_release -a; uname -a; lsusb
 LSB Version:
core-2.0-ia32:core-2.0-noarch:core-3.0-ia32:core-3.0-noarch:core-3.1-ia32:core-3.1-noarch:core-3.2-ia32:core-3.2-noarch:core-4.0-ia32:core-4.0-noarch:cxx-3.0-ia32:cxx-3.0-noarch:cxx-3.1-ia32:cxx-3.1-noarch:cxx-3.2-ia32:cxx-3.2-noarch:cxx-4.0-ia32:cxx-4.0-noarch:desktop-3.1-ia32:desktop-3.1-noarch:desktop-3.2-ia32:desktop-3.2-noarch:desktop-4.0-ia32:desktop-4.0-noarch:graphics-2.0-ia32:graphics-2.0-noarch:graphics-3.0-ia32:graphics-3.0-noarch:graphics-3.1-ia32:graphics-3.1-noarch:graphics-3.2-ia32:graphics-3.2-noarch:graphics-4.0-ia32:graphics-4.0-noarch:printing-3.2-ia32:printing-3.2-noarch:printing-4.0-ia32:printing-4.0-noarch:qt4-3.1-ia32:qt4-3.1-noarch
Distributor ID: Ubuntu
Description: Ubuntu 12.04.4 LTS
Release: 12.04
Codename: precise
Linux lessho6014-Inspiron-660s 3.8.0-36-generic #52~precise1-Ubuntu SMP
Mon Feb 3 21:56:56 UTC 2014 i686 i686 i386 GNU/Linux
Bus 001 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub
Bus 002 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 003: ID 1058:1010 Western Digital Technologies, Inc.
Bus 002 Device 003: ID 046d:c52e Logitech, Inc.

Revision history for this message
Lester S (lessho) said : 		#5

On 02/07/2014 02:46 AM, MadhuSoodanan wrote:
> Your question #243512 on Ubuntu changed:
> https://answers.launchpad.net/ubuntu/+question/243512
>
> MadhuSoodanan posted a new comment:
> Was it not possible to use scanner without downloading anything? I mean using "Simple Scan" (given in your Ubuntu as default).
> Please don't forget to answer to #1
>
 I was able to print but not scan using Simple Scan or Xsane or Skanlite.
When I open Xsane I get 4 displays at once of different settings like
color adjustment and page adjustments and when I close one box they all
disappear.

Revision history for this message
Lester S (lessho) said : 		#6

On 02/07/2014 03:16 AM, actionparsnip wrote:
> Your question #243512 on Ubuntu changed:
> https://answers.launchpad.net/ubuntu/+question/243512
>
> actionparsnip requested more information:
> Also try xsane
>
 When I opened Xsane it displayed 4 displays of different settings & when
I closed 1 box they all disappeared, it didn't work, nor did simple scan
or scan lite.

Revision history for this message
Lester S (lessho) said : 		#7

On 02/07/2014 03:16 AM, actionparsnip wrote:
> Your question #243512 on Ubuntu changed:
> https://answers.launchpad.net/ubuntu/+question/243512
>
> actionparsnip requested more information:
> Also try xsane
>
 ADDED INFO: when I try to scan with various software I get "error during
device I/O"
                            changed my usb pc connection from usb2 to
usb3 which I read
                            added my printer/scanner/fax to list of
devices using gedit & added backend to required list again from
                            instructions

Revision history for this message
Lester S (lessho) said : 		#8

On 02/07/2014 02:46 AM, MadhuSoodanan wrote:
> Your question #243512 on Ubuntu changed:
> https://answers.launchpad.net/ubuntu/+question/243512
>
> MadhuSoodanan posted a new comment:
> Was it not possible to use scanner without downloading anything? I mean using "Simple Scan" (given in your Ubuntu as default).
> Please don't forget to answer to #1
>
 ADDED INFO: when I try to scan with various software I get "error during
device I/O"
                            changed my usb pc connection from usb2 to
usb3 which I read
                            added my printer/scanner/fax to list of
devices using gedit & added backend to required list again from
                            instructions

Revision history for this message
actionparsnip (andrew-woodhead666) said : 		#9

Was the device connected and powered on when you ran 'lsusb'?

Revision history for this message
Lester S (lessho) said : 		#10

On 02/07/2014 05:36 AM, actionparsnip wrote:
> Your question #243512 on Ubuntu changed:
> https://answers.launchpad.net/ubuntu/+question/243512
>
> Status: Open => Needs information
>
> actionparsnip requested more information:
> Was the device connected and powered on when you ran 'lsusb'?
>
 Don't recall, but here it is again with device connected & on:

LSB Version:
core-2.0-ia32:core-2.0-noarch:core-3.0-ia32:core-3.0-noarch:core-3.1-ia32:core-3.1-noarch:core-3.2-ia32:core-3.2-noarch:core-4.0-ia32:core-4.0-noarch:cxx-3.0-ia32:cxx-3.0-noarch:cxx-3.1-ia32:cxx-3.1-noarch:cxx-3.2-ia32:cxx-3.2-noarch:cxx-4.0-ia32:cxx-4.0-noarch:desktop-3.1-ia32:desktop-3.1-noarch:desktop-3.2-ia32:desktop-3.2-noarch:desktop-4.0-ia32:desktop-4.0-noarch:graphics-2.0-ia32:graphics-2.0-noarch:graphics-3.0-ia32:graphics-3.0-noarch:graphics-3.1-ia32:graphics-3.1-noarch:graphics-3.2-ia32:graphics-3.2-noarch:graphics-4.0-ia32:graphics-4.0-noarch:printing-3.2-ia32:printing-3.2-noarch:printing-4.0-ia32:printing-4.0-noarch:qt4-3.1-ia32:qt4-3.1-noarch
Distributor ID: Ubuntu
Description: Ubuntu 12.04.4 LTS
Release: 12.04
Codename: precise
Linux lessho6014-Inspiron-660s 3.8.0-36-generic #52~precise1-Ubuntu SMP
Mon Feb 3 21:56:56 UTC 2014 i686 i686 i386 GNU/Linux
Bus 001 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub
Bus 002 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub
Bus 003 Device 003: ID 04b8:08a6 Seiko Epson Corp.
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 003: ID 1058:1010 Western Digital Technologies, Inc.
Bus 002 Device 003: ID 046d:c52e Logitech, Inc.

Revision history for this message
actionparsnip (andrew-woodhead666) said : 		#11

http://www.hamrick.com/vuescan/epson_wf_2520.html

Revision history for this message
Lester S (lessho) said : 		#12

On 02/07/2014 03:01 PM, actionparsnip wrote:
> Your question #243512 on Ubuntu changed:
> https://answers.launchpad.net/ubuntu/+question/243512
>
> Status: Open => Answered
>
> actionparsnip proposed the following answer:
> http://www.hamrick.com/vuescan/epson_wf_2520.html
>
 Still not working. "error during device I/O" the printers on/off button,
wi-fi, & ADF indicators are all flashing. Have to turn printer off &
back on.

Revision history for this message
Lester S (lessho) said : 		#13

On 02/07/2014 03:36 PM, Lester L Shoffstall wrote:
> Your question #243512 on Ubuntu changed:
> https://answers.launchpad.net/ubuntu/+question/243512
>
> Status: Answered => Open
>
> You are still having a problem:
>
> On 02/07/2014 03:01 PM, actionparsnip wrote:
>> Your question #243512 on Ubuntu changed:
>> https://answers.launchpad.net/ubuntu/+question/243512
>>
>> Status: Open => Answered
>>
>> actionparsnip proposed the following answer:
>> http://www.hamrick.com/vuescan/epson_wf_2520.html
>>
> Still not working. "error during device I/O" the printers on/off button,
> wi-fi, & ADF indicators are all flashing. Have to turn printer off &
> back on.
 How can I tell if download installed? I can send you info on backend &
added printers if given terminal commands if needed. that download
looked good, it matched my vendor & products numbers, printer is epson
WF-2540. I do restart after every download.
>

Revision history for this message
Lester S (lessho) said : 		#14

On 02/07/2014 04:26 PM, Lester L Shoffstall wrote:
> Your question #243512 on Ubuntu changed:
> https://answers.launchpad.net/ubuntu/+question/243512
>
> You gave more information on the question:
>
> On 02/07/2014 03:36 PM, Lester L Shoffstall wrote:
>> Your question #243512 on Ubuntu changed:
>> https://answers.launchpad.net/ubuntu/+question/243512
>>
>> Status: Answered => Open
>>
>> You are still having a problem:
>>
>> On 02/07/2014 03:01 PM, actionparsnip wrote:
>>> Your question #243512 on Ubuntu changed:
>>> https://answers.launchpad.net/ubuntu/+question/243512
>>>
>>> Status: Open => Answered
>>>
>>> actionparsnip proposed the following answer:
>>> http://www.hamrick.com/vuescan/epson_wf_2520.html
>>>
>> Still not working. "error during device I/O" the printers on/off button,
>> wi-fi, & ADF indicators are all flashing. Have to turn printer off &
>> back on.
> How can I tell if download installed? I can send you info on backend &
> added printers if given terminal commands if needed. that download
> looked good, it matched my vendor & products numbers, printer is epson
> WF-2540. I do restart after every download.
> Is the PC sending info to the Epson (print) but the Epson is not sending info to the PC (no scan)? Just trying to understand. Thanks

Revision history for this message
Lester S (lessho) said : 		#15

On 02/07/2014 02:31 AM, actionparsnip wrote:
> Your question #243512 on Ubuntu changed:
> https://answers.launchpad.net/ubuntu/+question/243512
>
> Status: Open => Needs information
>
> actionparsnip requested more information:
> What is the output of :
>
> lsb_release -a; uname -a; lsusb
>
> Thanks
>
 I found my vuescan icon by accident while looking for something else,
scanner now works with this app. Now looking how to add icon to
launcher. Thanks for your help, I'll catch on eventually.

Revision history for this message
Lester S (lessho) said : 		#16

Thanks for all the help!

Revision history for this message
Launchpad Janitor (janitor) said : 		#17

This question was expired because it remained in the 'Open' state without activity for the last 15 days.

Revision history for this message
Lester S (lessho) said : 		#18

On 02/24/2014 05:21 AM, Launchpad Janitor wrote:
> Your question #243512 on Ubuntu changed:
> https://answers.launchpad.net/ubuntu/+question/243512
>
> Status: Open => Expired
>
> Launchpad Janitor expired the question:
> This question was expired because it remained in the 'Open' state
> without activity for the last 15 days.
 Status should be closed. Thanks
>

Revision history for this message
Manfred Hampl (m-hampl) said : 		#19

To close that question you have to press the respective button on https://answers.launchpad.net/ubuntu/+question/243512

Revision history for this message
Lester S (lessho) said : 		#20

On 02/24/2014 11:07 AM, Manfred Hampl wrote:
> Your question #243512 on Ubuntu changed:
> https://answers.launchpad.net/ubuntu/+question/243512
>
> Manfred Hampl posted a new comment:
> To close that question you have to press the respective button on
> https://answers.launchpad.net/ubuntu/+question/243512
 Where is that located? Thanks

Revision history for this message
Best Manfred Hampl (m-hampl) said : 		#21

There are buttons below the Message: box, and there is the possibility to select a specific answer as the one that helped solving. You have to be logged in to launchpad for using them.

Revision history for this message
Lester S (lessho) said : 		#22

Thanks Manfred Hampl, that solved my question.