DVD playback not working on ubuntu 13.10

Asked by Nick

I have a new laptop after the old one died. On the old one I was able to play dvds with XBMC but not with vlc etc.
I have tried to now play the same dvd on the new laptop on media player, xbmc and vlc. And followed the advice to install the various codecs (css etc.) I gat the inital noise of the drive and the player looks like it will start. After half a second it stops.

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actionparsnip (andrew-woodhead666) said :
#1
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Nick (nic-ghinn) said :
#2

I have already tried the link above. When I try to set the region of the disk I get the error:

regionset version 0.1 -- reads/sets region code on DVD drives
ERROR: Could not open disc "(null)"!
Please ensure there is a readable CD or DVD in the drive.

Its also not working with XBMC which worked before. It seems that XBMC can change the region its self.

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Daniel Letzeisen (dtl131) said :
#3

Try starting vlc with logging:
vlc --file-logging

When you're done, there will be a vlc-log.txt file in your home directory. Post it.

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Daniel Letzeisen (dtl131) said :
#4

Also, what kind of laptop do you have? Specifically, what GPU do you have and what driver are you using?

Please show output of:
lspci -k -q

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Nick (nic-ghinn) said :
#5

Here's the VLC log.

-- logger module started --
main: Running vlc with the default interface. Use 'cvlc' to use vlc without interface.
dvdread error: DVDRead cannot open source: /dev/dvd
main error: open of `dvd:///dev/dvd' failed
dvdread error: DVDRead cannot open source: /dev/lr0
main error: open of `dvd:///dev/lr0' failed
dvdread error: DVDRead cannot open source: /dev/lr0
main error: open of `dvdsimple:///dev/lr0' failed
dvdread error: DVDRead cannot open source: /dev/dvd
main error: open of `dvdsimple:///dev/dvd' failed
dvdread error: DVDRead cannot open source: /dev/dvd
main error: open of `dvd:///dev/dvd' failed
dvdread error: DVDRead cannot open source: /dev/dvd
main error: open of `dvd:///dev/dvd' failed
dvdread error: DVDRead cannot open source: /dev/dvd
main error: open of `dvdsimple:///dev/dvd' failed
dvdread error: DVDRead cannot open source: /dev/lr0
main error: open of `dvd:///dev/lr0' failed
dvdread error: DVDRead cannot open source: /dev/lr0
main error: open of `dvdsimple:///dev/lr0' failed
-- logger module stopped --

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Nick (nic-ghinn) said :
#6

The laptop is an Acer Aspire E1-772G. i5-4200M and Nvidia GeForce 820M.
At the moment I'm having trouble, and have another question running, about running the graphics card with Bumblebee. As far as I can tell I'm just using the on board graphics of the CPU.

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Nick (nic-ghinn) said :
#7

lspci output:-
00:00.0 Host bridge: Intel Corporation Xeon E3-1200 v3/4th Gen Core Processor DRAM Controller (rev 06)
 Subsystem: Acer Incorporated [ALI] Device 0821
00:01.0 PCI bridge: Intel Corporation Xeon E3-1200 v3/4th Gen Core Processor PCI Express x16 Controller (rev 06)
 Kernel driver in use: pcieport
00:02.0 VGA compatible controller: Intel Corporation 4th Gen Core Processor Integrated Graphics Controller (rev 06)
 Subsystem: Acer Incorporated [ALI] Device 0821
00:03.0 Audio device: Intel Corporation Xeon E3-1200 v3/4th Gen Core Processor HD Audio Controller (rev 06)
 Subsystem: Acer Incorporated [ALI] Device 0821
 Kernel driver in use: snd_hda_intel
00:14.0 USB controller: Intel Corporation 8 Series/C220 Series Chipset Family USB xHCI (rev 05)
 Subsystem: Acer Incorporated [ALI] Device 0821
 Kernel driver in use: xhci_hcd
00:16.0 Communication controller: Intel Corporation 8 Series/C220 Series Chipset Family MEI Controller #1 (rev 04)
 Subsystem: Acer Incorporated [ALI] Device 0821
 Kernel driver in use: mei_me
00:1a.0 USB controller: Intel Corporation 8 Series/C220 Series Chipset Family USB EHCI #2 (rev 05)
 Subsystem: Acer Incorporated [ALI] Device 0821
 Kernel driver in use: ehci-pci
00:1b.0 Audio device: Intel Corporation 8 Series/C220 Series Chipset High Definition Audio Controller (rev 05)
 Subsystem: Acer Incorporated [ALI] Device 0821
 Kernel driver in use: snd_hda_intel
00:1c.0 PCI bridge: Intel Corporation 8 Series/C220 Series Chipset Family PCI Express Root Port #1 (rev d5)
 Kernel driver in use: pcieport
00:1c.2 PCI bridge: Intel Corporation 8 Series/C220 Series Chipset Family PCI Express Root Port #3 (rev d5)
 Kernel driver in use: pcieport
00:1c.3 PCI bridge: Intel Corporation 8 Series/C220 Series Chipset Family PCI Express Root Port #4 (rev d5)
 Kernel driver in use: pcieport
00:1d.0 USB controller: Intel Corporation 8 Series/C220 Series Chipset Family USB EHCI #1 (rev 05)
 Subsystem: Acer Incorporated [ALI] Device 0821
 Kernel driver in use: ehci-pci
00:1f.0 ISA bridge: Intel Corporation HM86 Express LPC Controller (rev 05)
 Subsystem: Acer Incorporated [ALI] Device 0821
 Kernel driver in use: lpc_ich
00:1f.2 SATA controller: Intel Corporation 8 Series/C220 Series Chipset Family 6-port SATA Controller 1 [AHCI mode] (rev 05)
 Subsystem: Acer Incorporated [ALI] Device 0821
 Kernel driver in use: ahci
00:1f.3 SMBus: Intel Corporation 8 Series/C220 Series Chipset Family SMBus Controller (rev 05)
 Subsystem: Acer Incorporated [ALI] Device 0821
01:00.0 3D controller: NVIDIA Corporation GF117M [GeForce 610M/710M / GT 620M/625M/630M/720M] (rev ff)
07:00.0 Unassigned class [ff00]: Realtek Semiconductor Co., Ltd. RTS5209 PCI Express Card Reader (rev 01)
 Subsystem: Acer Incorporated [ALI] Device 0821
 Kernel driver in use: rtsx_pci
0d:00.0 Network controller: Qualcomm Atheros QCA9565 / AR9565 Wireless Network Adapter (rev 01)
 Subsystem: Lite-On Communications Inc Device 0642
 Kernel driver in use: ath9k
0e:00.0 Ethernet controller: Broadcom Corporation NetLink BCM57780 Gigabit Ethernet PCIe (rev 01)
 Subsystem: Acer Incorporated [ALI] Device 0821
 Kernel driver in use: tg3

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Daniel Letzeisen (dtl131) said :
#8

So what is the correct /dev name for your drive?

sudo lshw -c disk -sanitize

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Nick (nic-ghinn) said :
#9

 *-cdrom
       description: DVD-RAM writer
       product: DVD-RAM UJ8E0
       vendor: MATSHITA
       physical id: 0.0.0
       bus info: scsi@2:0.0.0
       logical name: /dev/cdrom
       logical name: /dev/sr0
       logical name: /media/nick/8296095
       version: 1.00
       capabilities: removable audio cd-r cd-rw dvd dvd-r dvd-ram
       configuration: ansiversion=5 mount.fstype=udf mount.options=ro,nosuid,nodev,relatime,uid=1000,gid=1000,umask=77,iocharset=utf8 state=mounted status=ready
     *-medium
          physical id: 0
          logical name: /dev/cdrom
          logical name: /media/nick/8296095
          configuration: mount.fstype=udf mount.options=ro,nosuid,nodev,relatime,uid=1000,gid=1000,umask=77,iocharset=utf8 state=mounted

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Daniel Letzeisen (dtl131) said :
#10

Okay, so vlc should be trying /dev/sr0 , but from log file it looks like it's not. Try it manually:

vlc /dev/sr0

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Nick (nic-ghinn) said :
#11

The dvd drives makes a noise when pushing the play button. But nothing happens, no errors either. After about 10 seconds the drive stops.

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actionparsnip (andrew-woodhead666) said :
#12

Did you set any autoplay options in Ubuntu? You could set the DVD insett to run in VLC by default. Also try installing gnome-mplayer and use that

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Nick (nic-ghinn) said :
#13

Have set dvd to autoplay in VLC, inserted the disk and nothing happened.
Tried playing the disk in mplayer but nothing happened either. Tried playing the files in video_ts directory and that made mplayer "close unexpectedly".
Error report says unknown VMA and obsolete packages of libgl1-mesa-dri, libgl1-glx ,libglapi-mesa.

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Nick (nic-ghinn) said :
#14

I have had to reinstall ubuntu and the dvd is still not working...
I've tried to follow the first link but still the regionset doesn't find a readable disk.
When I run vlc /dev/sr0 I get the error that it's unable to crack the CSS key.

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Launchpad Janitor (janitor) said :
#15

This question was expired because it remained in the 'Open' state without activity for the last 15 days.