HP driver update

What is the output of :

lsb_release -a; uname -a

Thanks

Here is the output requested:

barry@barry-desktop:~$ lsb_release -a; uname -a
LSB Version: core-2.0-ia32:core-2.0-noarch:core-3.0-ia32:core-3.0-noarch:core-3.1-ia32:core-3.1-noarch:core-3.2-ia32:core-3.2-noarch:core-4.0-ia32:core-4.0-noarch:core-4.1-ia32:core-4.1-noarch:security-4.0-ia32:security-4.0-noarch:security-4.1-ia32:security-4.1-noarch
Distributor ID: Ubuntu
Description: Ubuntu 13.10
Release: 13.10
Codename: saucy
Linux barry-desktop 3.11.0-15-generic #23-Ubuntu SMP Mon Dec 9 18:16:27 UTC 2013 i686 athlon i686 GNU/Linux

Please send us the full Terminal output of this command:

sudo apt-get update; sudo apt-get install hplip; lsmod | grep usb ; lsusb ; ls -l /dev/usb/lp* /dev/bus/usb/*/* ; hp-info -i; lpinfo -v; sudo usb_printerid /dev/usb/lp0; hp-doctor

Please copy-paste the command into the Terminal instead of typing each letter manually....

wget http://prdownloads.sourceforge.net/hplip/hplip-3.14.1.run
chmod +x ./hplip-3.14.1.run
./hplip-3.14.1.run

Will install the newest HPLIP

Hi Mark,
Here is the output you requested:

barry@barry-desktop:~$ sudo apt-get update; sudo apt-get install hplip; lsmod | grep usb ; lsusb ; ls -l /dev/usb/lp* /dev/bus/usb/*/* ; hp-info -i; lpinfo -v; sudo usb_printerid /dev/usb/lp0; hp-doctor
[sudo] password for barry:
Ign http://nz.archive.ubuntu.com saucy InRelease
Ign http://nz.archive.ubuntu.com saucy-updates InRelease
Ign http://archive.canonical.com saucy InRelease
Ign http://ppa.launchpad.net saucy InRelease
Ign http://extras.ubuntu.com saucy InRelease
Ign http://nz.archive.ubuntu.com saucy-backports InRelease
Ign http://security.ubuntu.com saucy-security InRelease
Hit http://nz.archive.ubuntu.com saucy Release.gpg
Get:1 http://archive.canonical.com saucy Release.gpg [933 B]
Hit http://ppa.launchpad.net saucy Release.gpg
Get:2 http://extras.ubuntu.com saucy Release.gpg [72 B]
Get:3 http://security.ubuntu.com saucy-security Release.gpg [933 B]
Get:4 http://nz.archive.ubuntu.com saucy-updates Release.gpg [933 B]
Get:5 http://archive.canonical.com saucy Release [7,072 B]
Hit http://extras.ubuntu.com saucy Release
Hit http://nz.archive.ubuntu.com saucy-backports Release.gpg
Get:6 http://security.ubuntu.com saucy-security Release [49.6 kB]
Hit http://ppa.launchpad.net saucy Release
Get:7 http://archive.canonical.com saucy/partner i386 Packages [2,622 B]
Hit http://extras.ubuntu.com saucy/main Sources
Hit http://nz.archive.ubuntu.com saucy Release
Get:8 http://security.ubuntu.com saucy-security/main Sources [26.7 kB]
Get:9 http://nz.archive.ubuntu.com saucy-updates Release [49.6 kB]
Hit http://ppa.launchpad.net saucy/main i386 Packages
Hit http://extras.ubuntu.com saucy/main i386 Packages
Get:10 http://security.ubuntu.com saucy-security/restricted Sources [14 B]
Hit http://nz.archive.ubuntu.com saucy-backports Release
Get:11 http://security.ubuntu.com saucy-security/universe Sources [8,363 B]
Hit http://nz.archive.ubuntu.com saucy/main Sources
Get:12 http://security.ubuntu.com saucy-security/multiverse Sources [691 B]
Hit http://nz.archive.ubuntu.com saucy/restricted Sources
Get:13 http://security.ubuntu.com saucy-security/main i386 Packages [74.5 kB]
Hit http://nz.archive.ubuntu.com saucy/universe Sources
Get:14 http://security.ubuntu.com saucy-security/restricted i386 Packages [14 B]
Hit http://nz.archive.ubuntu.com saucy/multiverse Sources
Get:15 http://security.ubuntu.com saucy-security/universe i386 Packages [30.6 kB]
Ign http://archive.canonical.com saucy/partner Translation-en_NZ
Hit http://nz.archive.ubuntu.com saucy/main i386 Packages
Ign http://archive.canonical.com saucy/partner Translation-en
Hit http://nz.archive.ubuntu.com saucy/restricted i386 Packages
Get:16 http://security.ubuntu.com saucy-security/multiverse i386 Packages [1,401 B]
Hit http://nz.archive.ubuntu.com saucy/universe i386 Packages
Ign http://extras.ubuntu.com saucy/main Translation-en_NZ
Ign http://ppa.launchpad.net saucy/main Translation-en_NZ
Get:17 http://security.ubuntu.com saucy-security/main Translation-en [40.0 kB]
Ign http://extras.ubuntu.com saucy/main Translation-en
Hit http://nz.archive.ubuntu.com saucy/multiverse i386 Packages
Ign http://ppa.launchpad.net saucy/main Translation-en
Hit http://nz.archive.ubuntu.com saucy/main Translation-en
Hit http://security.ubuntu.com saucy-security/multiverse Translation-en
Hit http://nz.archive.ubuntu.com saucy/multiverse Translation-en
Hit http://security.ubuntu.com saucy-security/restricted Translation-en
Hit http://nz.archive.ubuntu.com saucy/restricted Translation-en
Hit http://nz.archive.ubuntu.com saucy/universe Translation-en
Get:18 http://security.ubuntu.com saucy-security/universe Translation-en [18.2 kB]
Get:19 http://nz.archive.ubuntu.com saucy-updates/main Sources [64.7 kB]
Get:20 http://nz.archive.ubuntu.com saucy-updates/restricted Sources [14 B]
Get:21 http://nz.archive.ubuntu.com saucy-updates/universe Sources [43.7 kB]
Get:22 http://nz.archive.ubuntu.com saucy-updates/multiverse Sources [1,357 B]
Get:23 http://nz.archive.ubuntu.com saucy-updates/main i386 Packages [187 kB]
Get:24 http://nz.archive.ubuntu.com saucy-updates/restricted i386 Packages [14 B]
Get:25 http://nz.archive.ubuntu.com saucy-updates/universe i386 Packages [129 kB]
Get:26 http://nz.archive.ubuntu.com saucy-updates/multiverse i386 Packages [1,774 B]
Hit http://nz.archive.ubuntu.com saucy-updates/main Translation-en
Hit http://nz.archive.ubuntu.com saucy-updates/multiverse Translation-en
Hit http://nz.archive.ubuntu.com saucy-updates/restricted Translation-en
Ign http://security.ubuntu.com saucy-security/main Translation-en_NZ
Ign http://security.ubuntu.com saucy-security/multiverse Translation-en_NZ
Hit http://nz.archive.ubuntu.com saucy-updates/universe Translation-en
Ign http://security.ubuntu.com saucy-security/restricted Translation-en_NZ
Hit http://nz.archive.ubuntu.com saucy-backports/main Sources
Ign http://security.ubuntu.com saucy-security/universe Translation-en_NZ
Hit http://nz.archive.ubuntu.com saucy-backports/restricted Sources
Hit http://nz.archive.ubuntu.com saucy-backports/universe Sources
Hit http://nz.archive.ubuntu.com saucy-backports/multiverse Sources
Hit http://nz.archive.ubuntu.com saucy-backports/main i386 Packages
Hit http://nz.archive.ubuntu.com saucy-backports/restricted i386 Packages
Hit http://nz.archive.ubuntu.com saucy-backports/universe i386 Packages
Hit http://nz.archive.ubuntu.com saucy-backports/multiverse i386 Packages
Hit http://nz.archive.ubuntu.com saucy-backports/main Translation-en
Hit http://nz.archive.ubuntu.com saucy-backports/multiverse Translation-en
Hit http://nz.archive.ubuntu.com saucy-backports/restricted Translation-en
Hit http://nz.archive.ubuntu.com saucy-backports/universe Translation-en
Ign http://nz.archive.ubuntu.com saucy/main Translation-en_NZ
Ign http://nz.archive.ubuntu.com saucy/multiverse Translation-en_NZ
Ign http://nz.archive.ubuntu.com saucy/restricted Translation-en_NZ
Ign http://nz.archive.ubuntu.com saucy/universe Translation-en_NZ
Ign http://nz.archive.ubuntu.com saucy-updates/main Translation-en_NZ
Ign http://nz.archive.ubuntu.com saucy-updates/multiverse Translation-en_NZ
Ign http://nz.archive.ubuntu.com saucy-updates/restricted Translation-en_NZ
Ign http://nz.archive.ubuntu.com saucy-updates/universe Translation-en_NZ
Ign http://nz.archive.ubuntu.com saucy-backports/main Translation-en_NZ
Ign http://nz.archive.ubuntu.com saucy-backports/multiverse Translation-en_NZ
Ign http://nz.archive.ubuntu.com saucy-backports/restricted Translation-en_NZ
Ign http://nz.archive.ubuntu.com saucy-backports/universe Translation-en_NZ
Fetched 741 kB in 27s (26.6 kB/s)
Reading package lists... Done
Reading package lists... Done
Building dependency tree
Reading state information... Done
The following packages were automatically installed and are no longer required:
  alien at debugedit librpmbuild3 librpmsign1 linux-headers-3.11.0-12 linux-headers-3.11.0-12-generic
  linux-image-3.11.0-12-generic linux-image-extra-3.11.0-12-generic lsb-core lsb-security ncurses-term
  pax rpm
Use 'apt-get autoremove' to remove them.
The following extra packages will be installed:
  hplip-data libhpmud0 libsane-hpaio printer-driver-hpcups
Suggested packages:
  hplip-doc system-config-printer
The following packages will be upgraded:
  hplip hplip-data libhpmud0 libsane-hpaio printer-driver-hpcups
5 upgraded, 0 newly installed, 0 to remove and 12 not upgraded.
Need to get 7,369 kB of archives.
After this operation, 14.3 kB disk space will be freed.
Do you want to continue [Y/n]? y
Get:1 http://nz.archive.ubuntu.com/ubuntu/ saucy-updates/main libsane-hpaio i386 3.13.9-1ubuntu0.1 [138 kB]
Get:2 http://nz.archive.ubuntu.com/ubuntu/ saucy-updates/main hplip i386 3.13.9-1ubuntu0.1 [81.2 kB]
Get:3 http://nz.archive.ubuntu.com/ubuntu/ saucy-updates/main libhpmud0 i386 3.13.9-1ubuntu0.1 [117 kB]
Get:4 http://nz.archive.ubuntu.com/ubuntu/ saucy-updates/main hplip-data all 3.13.9-1ubuntu0.1 [6,717 kB]
Get:5 http://nz.archive.ubuntu.com/ubuntu/ saucy-updates/main printer-driver-hpcups i386 3.13.9-1ubuntu0.1 [317 kB]
Fetched 7,369 kB in 21s (339 kB/s)
(Reading database ... 277177 files and directories currently installed.)
Preparing to replace libsane-hpaio 3.13.9-1 (using .../libsane-hpaio_3.13.9-1ubuntu0.1_i386.deb) ...
Unpacking replacement libsane-hpaio ...
Preparing to replace hplip 3.13.9-1 (using .../hplip_3.13.9-1ubuntu0.1_i386.deb) ...
Unpacking replacement hplip ...
Preparing to replace libhpmud0 3.13.9-1 (using .../libhpmud0_3.13.9-1ubuntu0.1_i386.deb) ...
Unpacking replacement libhpmud0 ...
Preparing to replace hplip-data 3.13.9-1 (using .../hplip-data_3.13.9-1ubuntu0.1_all.deb) ...
Unpacking replacement hplip-data ...
Preparing to replace printer-driver-hpcups 3.13.9-1 (using .../printer-driver-hpcups_3.13.9-1ubuntu0.1_i386.deb) ...
Unpacking replacement printer-driver-hpcups ...
Processing triggers for man-db ...
Processing triggers for cups ...
Updating PPD files for hpcups ...
PPD for printer hp_LaserJet_1000 updated
Setting up libhpmud0 (3.13.9-1ubuntu0.1) ...
Setting up libsane-hpaio (3.13.9-1ubuntu0.1) ...
Setting up hplip-data (3.13.9-1ubuntu0.1) ...
Setting up printer-driver-hpcups (3.13.9-1ubuntu0.1) ...
Setting up hplip (3.13.9-1ubuntu0.1) ...
Creating/updating hplip user account...
Processing triggers for libc-bin ...
usblp 18236 0
snd_usb_audio 119227 1
snd_usbmidi_lib 24326 1 snd_usb_audio
snd_hwdep 13272 2 snd_usb_audio,snd_hda_codec
snd_pcm 89488 3 snd_usb_audio,snd_hda_codec,snd_hda_intel
snd_rawmidi 25094 2 snd_usbmidi_lib,snd_seq_midi
snd 60790 20 snd_usb_audio,snd_hwdep,snd_timer,snd_hda_codec_via,snd_pcm,snd_seq,snd_rawmidi,snd_usbmidi_lib,snd_hda_codec,snd_hda_intel,snd_seq_device,snd_seq_midi
Bus 001 Device 002: ID 046d:0809 Logitech, Inc. Webcam Pro 9000
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 002 Device 002: ID 03f0:0517 Hewlett-Packard LaserJet 1000
Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
ls: cannot access /dev/usb/lp*: No such file or directory
crw-rw-r-- 1 root root 189, 0 Jan 24 2014 /dev/bus/usb/001/001
crw-rw-r-- 1 root root 189, 1 Jan 24 2014 /dev/bus/usb/001/002
crw-rw-r-- 1 root root 189, 128 Jan 24 2014 /dev/bus/usb/002/001
crw-rw-r--+ 1 root lp 189, 129 Jan 24 09:42 /dev/bus/usb/002/002

HP Linux Imaging and Printing System (ver. 3.13.11)
Device Information Utility ver. 5.2

Copyright (c) 2001-13 Hewlett-Packard Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.

Using device: hp:/usb/hp_LaserJet_1000?serial=0

hp:/usb/hp_LaserJet_1000?serial=0

Device Parameters (dynamic data):
  Parameter Value(s)
  ---------------------------- ----------------------------------------------------------
  back-end hp
  cups-printers ['hp_LaserJet_1000']
  cups-uri hp:/usb/hp_LaserJet_1000?serial=0
  dev-file
  device-state 1
  device-uri hp:/usb/hp_LaserJet_1000?serial=0
  deviceid MFG:Hewlett-Packard;MDL:hp LaserJet
                                1000;CMD:ZJS;CLS:PRINTER;DES:hp LaserJet
                                1000;FWVER:20011207;
  duplexer 0
  error-state 0
  host
  in-tray1 1
  in-tray2 1
  is-hp True
  media-path 1
  panel 0
  panel-line1
  panel-line2
  photo-tray 0
  port 1
  r 0
  revision 254
  rg 000
  rr 000000
  rs 000000000
  serial 0
  status-code 1000
  status-desc Idle
  supply-door 1
  top-door 1

Model Parameters (static data):
  Parameter Value(s)
  ---------------------------- ----------------------------------------------------------
  align-type 0
  clean-type 0
  color-cal-type 0
  copy-type 0
  embedded-server-type 0
  fax-type 0
  fw-download True
  icon default_laserjet.png
  io-mfp-mode 1
  io-mode 1
  io-support 2
  job-storage 0
  linefeed-cal-type 0
  model hp_LaserJet_1000
  model-ui HP LaserJet 1000
  model1 HP LaserJet 1000 Printer
  monitor-type 0
  panel-check-type 0
  pcard-type 0
  plugin 1
  plugin-reason 1
  power-settings 0
  pq-diag-type 0
  r-type 0
  scan-src 0
  scan-type 0
  status-battery-check 0
  status-dynamic-counters 0
  status-type 8
  support-released True
  support-subtype 13910
  support-type 2
  support-ver 2.7.12
  tech-class ['LJZjsMono']
  tech-subclass ['Normal']
  tech-type 3
  usb-pid 1303
  usb-vid 1008
  wifi-config 0

Status History (most recent first):
  Date/Time Code Status Description User Job ID
  -------------------- ----- ---------------------------------------- -------- --------
  01/24/14 09:49:13 1000 Idle barry 0

Done.
network socket
serial serial:/dev/ttyS0?baud=115200
network ipp14
network http
network ipp
network https
network ipps
network lpd
direct hp:/usb/hp_LaserJet_1000?serial=0
network beh
direct usb://HP/LaserJet%201000
network smb
Error: No such file or directory: can't open '/dev/usb/lp0'

HP Linux Imaging and Printing System (ver. 3.13.11)
Self Diagnse Utility and Healing Utility ver. 1.0

Copyright (c) 2001-13 Hewlett-Packard Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.

Checking for Deprecated items....
error: This distro (i.e ubuntu 13.10) is either deprecated or not yet supported.
The diagnosis is limited on unsupported platforms. Do you want to continue?(y=yes, n=no*):n
barry@barry-desktop:~$

For Andrew
I have installed hplip 3.14.1 per your command (overwriting option). We will have to wait and see whether this has solved the problem.

@Barry: you wrote the following:

" I have been getting messages every 3 or 4 days to update the HP driver. The driver is up to date, the message to update is erroneous"

However, your Terminal output (copy of it below) proves that your hplip and printer-driver-hpcups package was out of date:

The following packages will be upgraded:
  hplip hplip-data libhpmud0 libsane-hpaio printer-driver-hpcups
5 upgraded, 0 newly installed, 0 to remove and 12 not upgraded.
Need to get 7,369 kB of archives.
After this operation, 14.3 kB disk space will be freed.
Do you want to continue [Y/n]? y

So it is normal that you kept getting upgrade messages about hplip...

I did the update procedure about half the times I got the message. It would say 'update successful' but I still kept getting the messages!

However now that I have followed advice of yourself and actionparsnip, I expect that it's all resolved. Thanks once again for your help.