Ubuntu

Unable to install AMD graphics drivers (HD 4000 series)

Asked by Max Priddy on 2013-07-30

Hey, so I seem to be having problems installing graphics drivers for this laptop at the moment, I've tried the standard route via the AMD website, as well as going via the BinaryDriver/command line route posted here: https://help.ubuntu.com/community/BinaryDriverHowto/ATI#Introduction

Is there anyway to force Ubuntu or Catalyst to detect my card, as though I can detect the card via terminal, it doesn't seem to be showing up in system details, neither does catalyst want to recognise that I have drivers for my card installed after installation of the drivers.

For specs:

1.7GiB (2GB) RAM
AMD V120 Processor
Ubuntu 12.04 LTS (64-bit)
AMD Radeon HD4200 Graphics

If it also helps the laptop is a Compaq Presario CQ62, in case this model's hardware configurations has had issues with Ubuntu for other users.

So in short: Driver installation works smoothly, but whenever I attempt to open AMD Catalyst it refuses to acknowledge I have drivers, and if I do fglrxinfo it doesn't recognise my GPU.

Question information

Language:: English Edit question

Status:: Answered

For:: Ubuntu Edit question

Assignee:: No assignee Edit question

Last query:: 2013-07-31

Last reply:: 2013-08-01

Link existing bug

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Daniel Letzeisen (dtl131) said on 2013-07-31:

Can you tell us what kernel/X you're running? (The following command will do it)

uname -a; apt-cache policy xserver-xorg-core

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Max Priddy (max-priddy-1990) said on 2013-07-31:

Hey, here's the paste from Terminal:
Linux SHODAN 3.5.0-37-generic #58~precise1-Ubuntu SMP Wed Jul 10 17:48:11 UTC 2013 x86_64 x86_64 x86_64 GNU/Linux
xserver-xorg-core:
  Installed: (none)
  Candidate: 2:1.11.4-0ubuntu10.13
  Version table:
     2:1.11.4-0ubuntu10.13 0
        500 http://gb.archive.ubuntu.com/ubuntu/ precise-updates/main amd64 Packages
        500 http://security.ubuntu.com/ubuntu/ precise-security/main amd64 Packages
     2:1.11.4-0ubuntu10 0
        500 http://gb.archive.ubuntu.com/ubuntu/ precise/main amd64 Packages

Hope this helps, and thanks!

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Daniel Letzeisen (dtl131) said on 2013-07-31:

The fglrx-legacy driver only supports kernels <= 3.4 (without patching) and you have a 3.5 kernel (I assume you're using Ubuntu 12.04.2).

Your options:
1 - Continue to run AMD open-source driver

2 - Install Ubuntu 12.04.1 and install fglrx legacy driver

2 - Keep your current install and use the makson96 PPA (could cause package management issues, but probably worth a try if you don't want to do a reinstall)

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actionparsnip (andrew-woodhead666) said on 2013-08-01:

https://launchpad.net/~makson96/+archive/fglrx

Known issue