Ubuntu

dell inspiron 15z 5523 touchpad not working 12.04/13.04

Asked by jack

Touchpad not working with Ubuntu 12.04/13.04 in my DELL inspiron 15z 5523. The touchpad does not work at all, apart sometimes move randomly the cursor. The system does not recognize it, and sees it as PS/2 generic mouse.I've found a similar bug https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1089413, but I cannot understand if it has been fixed, if it has been for my distribution, and/or for my laptop model. And if so what should I do to use the fix. Thanks for the answer.

Question information

Language:
English Edit question
Status:
Open
For:
Ubuntu Edit question
Assignee:
No assignee Edit question
Last query:
Last reply:
Revision history for this message
actionparsnip (andrew-woodhead666) said : 		#1

What is the output of:

lsb_release -a; uname -a

Thanks

Also make sure you have the latest BIOS

Revision history for this message
jack (jackderosis) said : 		#2

I've got both 12.04 and 13.04 on my laptop. These are the outputs of lsb_release -a; uname -a

No LSB modules are available.
Distributor ID: Ubuntu
Description: Ubuntu 12.04.2 LTS
Release: 12.04
Codename: precise
Linux DELL-Jack 3.5.0-34-generic #55~precise1-Ubuntu SMP Fri Jun 7 16:25:50 UTC 2013 x86_64 x86_64 x86_64 GNU/Linux

No LSB modules are available.
Distributor ID: Ubuntu
Description: Ubuntu 13.04
Release: 13.04
Codename: raring
Linux Jack-DELL 3.8.0-23-generic #34-Ubuntu SMP Wed May 29 20:22:58 UTC 2013 x86_64 x86_64 x86_64 GNU/Linux

Yes, I have the latest BIOS

Revision history for this message
actionparsnip (andrew-woodhead666) said : 		#3

Try:

echo "options psmouse proto=imps" | sudo tee /etc/modprobe.d/psmouse.conf > /dev/null

Reboot to test

Source:
https://wiki.ubuntu.com/HardwareSupport/Machines/Laptops/Dell/XPS/15z

Revision history for this message
jack (jackderosis) said : 		#4

Tried, but nothing changed

Revision history for this message
actionparsnip (andrew-woodhead666) said : 		#5

sudo modprobe -r psmouse
sudo modprobe psmouse

Does it start working?

Is there a key or shortcut to enable / disable the touchpad. Try that too.

Revision history for this message
jack (jackderosis) said : 		#6

Tried

sudo modprobe -r psmouse
sudo modprobe psmouse

Nothing happened, didn't start working.

Also tried the key to enable / disable the touchpad, but does not work.

I reported the bug:
https://bugs.launchpad.net/bugs/1197491

Can you help with this problem?

Provide an answer of your own, or ask jack for more information if necessary.

To post a message you must log in.