RealPlayer does not run after installation

Asked by Hans

"Installed" RealPlayer10GOLD after getting nowhere with Totem. Installation completed, but unable to run it. It never opens. How do I check if there is a problem with ports? Also, (or so?) does not appear in /usr/lib.

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Hans (jstreit) said :

I would like to remove RealPlayer from file:///opt, but do not know how.

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Mike Perry (mike.perry) said :

This really should be in FAQ because I give this link out the most.
Take a look at:

And see if it helps.

If realplayer installed into /opt you must have downloaded the package from Real themselves. They probably have details to uninstall it.

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Hans (jstreit) said :

Thanks for helping!
When I tried to install realplayer_10.0.6-0.0_i386.deb, installation was aborted because libc6 version 2.3.2.ds1-20 is on my system, the download has 1-21. Ubuntu 5.04 considers 1-20 the latest version, dist-upgrade changes nothing. How can I get around this problem?

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Mike Perry (mike.perry) said :

Sounds like your using "Hoary" which is the previous version of Ubuntu. That isn't too much of a problem, but you can upgrade to "Breezy" if you like. I wrote a short article on how to upgrade from Hoary to Breezy on Livejournal. Here is the link:

However that is probably not nessasary to fix your problem. I think you are on the right track you are just missing a package. Try the following:
"sudo apt-get install libstdc++5"
This will (hopefully) install the needed library for Real Player. After that try installing the realplayer_10.0.6-0.0_i386.deb again.

I've obtained this information from the following links:

Hope this helps.

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Hans (jstreit) said :

Thanks a lot for helping again.
I upgraded to "Breezer" successfully by following the instructions in your article at -- and was then also able to install RealPlayer 10 without problems.
I can now watch Worldwide TV but play "Friends" the thing would not.
So I wonder if this is an inherent problem with Ubuntu - already Totem did not like "Friends" - or if RealPlayer itself is responsible by ways of its "no DVD support".
Is there another player I should try?

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Mike Perry (mike.perry) said :

I am glad I could help. Take a look at that RestrictedFormats wiki page listed above. That should fix your dvd issues.

Can you help with this problem?

Provide an answer of your own, or ask Hans for more information if necessary.

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