Ubuntu

Scanner does not work in 13.04

Asked by Janos G. Komaromi

This is a virgin installation of 13.04.

Scanner is not found - reported by Simple scan. I tried Ask Ubuntu, but got no answer.

I have a parallel installation of 12.xx on the same computer, and scanner does work. So what is specific about 13.04?

I have also an old FC-3 installation and the scanner works, using sane with xinetd. I notice that 13.04 does not use xinetd. So how is the scanner accessed? Whatever it is, it works on 12.xx and does not on 13.04.

In terminal mode:

sane-find-scanner
   found USB scanner (vendor=0x03f0 [Hewlett-Packard], product=0x1205 [hp scanjet scanner]) at libusb:002:002

scanimage -L
   [hp5590] hp5590_get_status: USB-in-USB: got non-zero device status (status 12)
   [hp5590] hp5590_init_scanner: scanner reports non-zero status: Device busy

lsusb
   Bus 002 Device 002: ID 03f0:1205 Hewlett-Packard ScanJet 4500C/5550C
   Bus 001 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
   Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub

Can you please help?

Thanks,

Janos

Question information

Language:
English Edit question
Status:
Answered
For:
Ubuntu Edit question
Assignee:
No assignee Edit question
Last query:
Last reply:
Revision history for this message
actionparsnip (andrew-woodhead666) said : 		#1

Tried xsane?

Revision history for this message
Janos G. Komaromi (jankom) said : 		#2

Yes. Same problem.
Now I tried to paste screenshot but it does not work in this text-box.
Anyway, the xsane error window says "no devices available" - and I'm not surprised, because "scanimage -L" reported that the device was busy. Busy iof what? Not being available?
Some other process is taking it over and not letting Simple-scan or Xscan access it.

Is this a bug in 13.04?

This is a virgin installation on a brand new hard disk.

Revision history for this message
actionparsnip (andrew-woodhead666) said : 		#3

i suggest you report a bug

Revision history for this message
Janos G. Komaromi (jankom) said : 		#4

Bug report created
Will click on "Problem Solved button when bug is recognized and solution found.
 - Janos

Can you help with this problem?

Provide an answer of your own, or ask Janos G. Komaromi for more information if necessary.

To post a message you must log in.