Ubuntu

XSane permission denied message

Asked by William Pabon on 2013-05-02

Recently installed XSane scanner program in a pc with Ubuntu 12.04. When I start the program, I get a message "Failed to create file: Permission denied". When I close the message the program starts normally and operates normally. When I close the program I get the Permission denied message again, but, three times!, and then the program closes. I completely removed and installed the app, but still have the problem. Any ideas to solve this problem will be appreciated. Thanks.

Question information

Language:: English Edit question

Status:: Solved

For:: Ubuntu Edit question

Assignee:: No assignee Edit question

Solved by:: actionparsnip

Solved:: 2013-05-03

Last query:: 2013-05-03

Last reply:: 2013-05-03

Link existing bug

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actionparsnip (andrew-woodhead666) said on 2013-05-02:

What is the output of:

lsb_release -a; uname -a; apt-cache policy xsane

Thanks

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actionparsnip (andrew-woodhead666) said on 2013-05-02:

Also, does the scanner have a make and model?

Thanks

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William Pabon (williepabon) said on 2013-05-03:

Andrew:

The outputs your requested:
williepabon@william-VirtualBox:~$ lsb_release -a
No LSB modules are available.
Distributor ID: Ubuntu
Description: Ubuntu 12.04.2 LTS
Release: 12.04
Codename: precise
williepabon@william-VirtualBox:~$ apt-cache policy xsane
xsane:
  Installed: 0.998-3ubuntu2
  Candidate: 0.998-3ubuntu2
  Version table:
*** 0.998-3ubuntu2 0
        500 http://pr.archive.ubuntu.com/ubuntu/ precise/universe i386 Packages
        100 /var/lib/dpkg/status

Additionally I ran the following, that could help:

williepabon@william-VirtualBox:~$ scanimage -L
device `gt68xx:libusb:002:003' is a Genius Colorpage Vivid 1200 X flatbed scanner
williepabon@william-VirtualBox:~$ sane-find-scanner

  # sane-find-scanner will now attempt to detect your scanner. If the
  # result is different from what you expected, first make sure your
  # scanner is powered up and properly connected to your computer.

# No SCSI scanners found. If you expected something different, make sure that
# you have loaded a kernel SCSI driver for your SCSI adapter.

found USB scanner (vendor=0x0458, product=0x201d [1200DPI USB Scanner], chip=GT-6816) at libusb:002:003

Hope this helps. Thanks.

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