i am unable to browse with my ubuntu. why?

Asked by Femencha azombo fabrice

i cant browse , play media files(musics and video) and i cant install a progamme

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zvacet (ivicakolic) said :
#1

Which Ubuntu release do you use? I)f you don´t know type in terminal

lsb_release -a

See in network manager are you connected.

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actionparsnip (andrew-woodhead666) said :
#2

If you run:

ping 8.8.8.8 -c 4

Do you get replies?

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Warren Hill (warren-hill) said :
#3

1. How are you trying to connect to the internet? Wired LAN, Wifi or something else?

2. What's the make and model of PC?

3. Open a terminal (CTRL+ALT+T) and provide us with the output of the following commands

--------------------------------------------------------------------------------------
lsb_release -a; sudo lshw -C network; ifconfig; route -n; ping 8.8.8.8 -c 4
---------------------------------------------------------------------------------------

Enter password when requested; there is no feedback but it is being accepted.

Paste all results back here.

This is not a fix but should give us a clue what to try next.

Can you help with this problem?

Provide an answer of your own, or ask Femencha azombo fabrice for more information if necessary.

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