Forgot administrator password: unable to download updates. How can I recover password or assign a new one?

When Ubuntu boots, select Esc for the boot menu (Grub) and select recovery mode. Ubuntu will then boot w/o asking you for a password signed in as root. Type passwd USERNAME and it will reset your password. Let me know if this doesn't work :)

If these comments solved your problem, please consider closing this request as answered. You can find useful information on managing your support requests here: https://wiki.ubuntu.com/SupportRequests

If you are still having problems, let us know and we'll keep working on them.

Thanks-

Jim Jones

Is there a way we can mark this as answered if the original poster is not responding?

Thanks for helping. I did get my answer, just swamped. Ready to be closed out.

Jonathan Jesse <email address hidden> wrote: Support request #2177 on Ubuntu changed:
https://launchpad.net/distros/ubuntu/+ticket/2177

Comment:
Is there a way we can mark this as answered if the original poster is not responding?

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Get your email and see which of your friends are online - Right on the new Yahoo.com

This worked, thanks. Close it out ...Fred

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Jonathan Jesse <email address hidden> wrote: Support request #2177 on Ubuntu changed:
https://launchpad.net/distros/ubuntu/+ticket/2177

Comment:
When Ubuntu boots, select Esc for the boot menu (Grub) and select recovery mode. Ubuntu will then boot w/o asking you for a password signed in as root. Type passwd USERNAME and it will reset your password. Let me know if this doesn't work :)

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Get your email and see which of your friends are online - Right on the new Yahoo.com

Thanks Jim, I was able to change my password and everything is cool. Close the ticket ...Fred

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Jim Jones <email address hidden> wrote: Support request #2177 on Ubuntu changed:
https://launchpad.net/distros/ubuntu/+ticket/2177

Comment:

If these comments solved your problem, please consider closing this request as answered. You can find useful information on managing your support requests here: https://wiki.ubuntu.com/SupportRequests

If you are still having problems, let us know and we'll keep working on them.

Thanks-

Jim Jones

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Get your email and see which of your friends are online - Right on the new Yahoo.com

Seems that you are having an issue with marking your support requests as answered. All you have to do go to the tickets page, and example would be this one.
https://launchpad.net/distros/ubuntu/+ticket/2177
Click on post comment at the bottom and check the box saying that it is answered. :-)

If you need more assistance in closing this ticket, you can refer to: https://wiki.ubuntu.com/SupportRequests

how can i recover my username? i have the passsword

how can i recover my username? i have the passsword

Butnaru, please open a new support ticket rather than reply to an existing one. It makes it very difficult for us to track requests when they are added to existing ones.

Someone stole my computer and placed a password that I cannot figure out once I got it back. I always have to sign on as a secondary user in order to get into Ubuntu. I am not allowed to touch the volume controls or download any programs because I do not have the admin password. I need help, please help me.

Easy one, just read about it. A bit late for the guys above but who knows who stumbles upon this one or has to use it 'cause the good part of the web is blocked for them.

Might not work when you use encryption.

How can i recover my username?
Solution: Get your GRUB to display the boot choices by holding down either ESC or SHIFT. It depends on the version of GRUB
 Choose RECOVERY MODE. Choose 'root console' or just root.
 Type cd /home/ then ls -a
 It should show all usernames.
 Type shutdown -r OR use CTRL+ALT+DEL

How can I recover a lost password?
Solution: Get your GRUB to display the boot choices by holding down either ESC or SHIFT. It depends on the version of GRUB
 Choose RECOVERY MODE. Choose 'root console' or just root.
 Type passwd
 There you go.
 Type shutdown -r OR use CTRL+ALT+DEL