Ubuntu

not recognizing ethernet card

Asked by foxygrandma

My ethernet card is not being recognized. I performed a sudo ip link show command that did not acknowledge ethernet. I then used a discover -d command and again, no ethernet was recognized. I have tried to manually detect and autodetect the ethernet, but nothing works. I know I have it because on Windows, I had internet access. My next plan of action is probably going to try getting a new ethernet card. What should I do?

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linuxonbute (normanelliott) said : 		#1

Have a look in Windows Control Panel - I think under System/Devices - to see what it thinks your card is.

Post the result, someone may be able to help.

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Jim Hutchinson (jphutch) said : 		#2

The output of

lspci | grep -i ethernet

and

ifconfig

would also be useful.

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foxygrandma (robbiesherrard) said : 		#3

I now have Ubuntu fully installed so I cannot get onto the Windows Control Panel.

There is no output to lspci | grep -i ethernet

and ifconfig outputs

link encap: Local Loopback
inet addr: 127.0.0.1 Mask: 255.0.0.0
inet6 addr: ::1/128 Scope: Host
UP LOOPBACK RUNNING MTU: 16436 Metric: 1
RX packets: 0 errors: 0 dropped: 0 overruns: 0 frame: 0
TX packets: 0 errors: 0 dropped: 0 overruns: 0 carrier: 0
collisions: 0 txqueuelen: 0
RX bytes: 0 (0.0 b) TX bytes: 0 (0.0 b)

Thanks.

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foxygrandma (robbiesherrard) said : 		#4

No one knows what I should do?

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Jim Hutchinson (jphutch) said : 		#5

Well, if it isn't even seen as a device then there isn't much to do except buy a new one.

Can you help with this problem?

Provide an answer of your own, or ask foxygrandma for more information if necessary.

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