Wireless problem with HP Compaq 6720s

Asked by candy man_2003

hi, I'm using laptop HP Compaq 6720s for Ubuntu 12.04.01 LTS and cannot have a wifi connection.
I tried to activate it many times to update the software but I have seen this notice "device is not ready, firmware is missing".

I was using the same laptop before for earlier Ubuntu versions, but now I'm having this problem even when I tried to install the same old version I used to have.

after making kind of research on web, I found out that the only solution for that problem is to perform an update for the laptop using a wired connection to download the required driver or firmware.

I don't have an access to a wired connection, I need to know how to get this missing firmware and install it manually on Ubuntu.
could you please help me in that?

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candy man_2003
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actionparsnip (andrew-woodhead666) said :
#1

Can you give the output of:

sudo lshw -C netywork; lsb_release -a; uname -a; sudo rfkill list; dmesg | grep -i firm

Thanks

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candy man_2003 (mahmoud-elashry) said :
#2

sudo lshw -C netywork;
PCI (sysfs)

lsb_release -a;

No LSB modules are available.

Distributor ID: Ubuntu
Description:
Ubuntu precise (development branch)
Release:12.04

Codename: precise

uname -a;

Linux ubuntu 3.2.0-20-generic-pae #33-Ubuntu SMP Tue Mar 27 17:05:18 UTC 2012 i686 i686 i386 GNU/Linux

 sudo rfkill list;

0: hci0: Bluetooth
 Soft blocked: no
 Hard blocked: no
1: phy0: Wireless LAN
 Soft blocked: no
 Hard blocked: no
2: hp-wifi: Wireless LAN
 Soft blocked: no
 Hard blocked: no
3: hp-bluetooth: Bluetooth
 Soft blocked: no
 Hard blocked: no

 dmesg | grep -i firm
[ 14.973578] b43-phy0 ERROR: Firmware file "b43/ucode13.fw" not found
[ 14.973583] b43-phy0 ERROR: Firmware file "b43-open/ucode13.fw" not found
[ 14.973587] b43-phy0 ERROR: You must go to http://wireless.kernel.org/en/users/Drivers/b43#devicefirmware and download the correct firmware for this driver version. Please carefully read all instructions on this website.

looking forward for your precious help.

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actionparsnip (andrew-woodhead666) said :
#3

sudo apt-get install b43-fwcutter firmware-b43-installer

Will install the cutter to extract the proprietary firmware you need.

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candy man_2003 (mahmoud-elashry) said :
#4

with all respect to your efforts, this is not working with me.
the problem that I don't have an access to a wired connection for installing that missing firmware.
I need to know how to download it manually and how to install it manually to Ubuntu.

anyway, I was so dispersed enough to try that command through terminal and got the following output:

udo apt-get install b43-fwcutter firmware-b43-installer
Reading package lists... Done
Building dependency tree
Reading state information... Done
E: Unable to locate package b43-fwcutter
E: Unable to locate package firmware-b43-installer

please help me getting that firmware and install it manually.
thanks in advance for your precious support.

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actionparsnip (andrew-woodhead666) said :
#5

Try:

sudo apt-get update

first

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candy man_2003 (mahmoud-elashry) said :
#6

this is not applicable for my case.
I don't have access to a wired connection. how my Ubuntu will be able to get any update???????!!!!!!!

I tried it before and it didn't work.

I need to download the required driver and install it manually to activate wireless in Ubuntu then I will proceed with the rest of the updates.

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actionparsnip (andrew-woodhead666) said :
#7

Its a LAPTOP and so is MOBILE. So you can move closer to the router (or any router), use a wired connection and get the packages you need.....think about it.

You can also use the install CD as a source of packages and install from there but the wired connection will be significantly less system tweaking. You can also use the wired connection to get fully updated

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candy man_2003 (mahmoud-elashry) said :
#8

thanks

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candy man_2003 (mahmoud-elashry) said :
#9

Dears,

anyone else can provide me the required firmware and the way to install it manually to Ubuntu?
I tried to proceed with the last answer but I really don't have any access to the router or having a wired connection in my workplace.

looking forward for your precious help.

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candy man_2003 (mahmoud-elashry) said :
#10

I downloaded all the XP OS wireless drivers available for my machine from HP official website.
I just need help about how to try to install it manually to Ubuntu as the drivers are download in EXE form.

Revision history for this message
actionparsnip (andrew-woodhead666) said :
#11

The firmware is in your system, the firmware cutter just copies it so your OS can use it.

Can you reboot and give the output of the command I initially gave

Thanks

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candy man_2003 (mahmoud-elashry) said :
#12

ashry@ubuntu:~$ sudo apt-get install b43-fwcutter firmware-b43-installer

[sudo] password for ashry:

Reading package lists... Done

Building dependency tree

Reading state information... Done

E: Unable to locate package b43-fwcutter

E: Unable to locate package firmware-b43-installer

Revision history for this message
actionparsnip (andrew-woodhead666) said :
#13

Did you run:

sudo apt-get update

first?

Revision history for this message
candy man_2003 (mahmoud-elashry) said :
#14

thanks.
I found a way around to solve the problem.