Canon N650u scanner not seen in Gutsy

Asked by Bob Dillon

 I have just installed Ubuntu Gutsy Gibbon on my system as a standalone.

According to the docs I have seen thus far, my Canon Canoscan N650u is in fact supported by the latest version of Ubuntu.

In order to edit my files, I did the following:

gksudo nautilus

Went to my /etc/sane.d/dll.conf
# enable the next line if you want to allow access through the network:
# net
plustek

Then went into the plustek.conf file

# Plustek-SANE Backend configuration file
# For use with LM9831/2/3 based USB scanners
#

# each device needs at least two lines:
# - [usb] vendor-ID and product-ID
# - device devicename
# i.e. for Plustek (0x07B3) UT12/16/24 (0x0017)
 [usb] 0x04a9 0x2206
 device /dev/usbscanner

I have also used in the same plustek.conf file the following line:
# For autodetection use
 [usb]
 device /dev/usbscanner

and finally, in the same file

[usb]

I have made the changes and saved them to the file each time, and rebooted the system. I have also unplugged the USB scanner each time and then plugged it back end. Each time, Xsane does not detect the scanner. Is this because I have an older Canoscan scanner?

Thank you in advance!

Bob

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Revision history for this message
Olivier (olivier-lacroix) said :
#1

according to https://wiki.ubuntu.com/HardwareSupportComponentsScannersCanon?highlight=%28scanner%29 it should work out of the box.

Sometimes there are rights problems. Have you tried to launch xsane as root ?

Revision history for this message
Bob Dillon (cruffler03) said :
#2

Yes, I tried the following from terminal:

sudo xsane

Then was prompted whether I really wanted to run this from the /root

Xsane starts, and scans for devices, but no devices are found.

Any other ideas I should try?

Revision history for this message
Bob Dillon (cruffler03) said :
#3

I suspect that perhaps one of my drivers, or the /sane.d/dll.conf file needs attention?

Even if I go into the device manager, none of my listings show the Canon USB scanner.

Perhaps something also needs to be addressed in the USB detecting devices as well?

Revision history for this message
Bob Dillon (cruffler03) said :
#4

Hi Olivier,

I just tried something I had done before, but hadn't given it much thought:

I went to Terminal, then
lsusb

bdillon@bdillon-desktop:~$ lsusb
Bus 006 Device 004: ID 05e3:0608 Genesys Logic, Inc.
Bus 006 Device 001: ID 0000:0000
Bus 004 Device 001: ID 0000:0000
Bus 003 Device 001: ID 0000:0000
Bus 005 Device 001: ID 0000:0000
Bus 001 Device 005: ID 046d:c517 Logitech, Inc.
Bus 001 Device 004: ID 04a9:2206 Canon, Inc. CanoScan N650U/N656U
Bus 001 Device 001: ID 0000:0000
Bus 002 Device 001: ID 0000:0000

Imagine that!

I had found that when I ran the scanner off the onboard USB, Ubuntu was able to see the scanner without any problems.
I ran Xscan, and Presto!

Xscan works awesome!

Thanks again!

Revision history for this message
Olivier (olivier-lacroix) said :
#5

Glad you made it work !

From the link in the ubuntu wiki, you may need to downgrade sane if your scanner do some strange noise.