problem copying data

Asked by happyrock

got a clients hard drives...he wants to get copies of his data off his drives...windows "see's" the drive that contained the operating system and all the data on that drive has been copied to dvds...the second drive ..a 320 gig sata drive .. does not show up in "my computer" but does in the device manager...its listed as foreign and the data is inaccessible
so I booted with puppy linux...the sata drive does not show up at all...
then booted with ubuntu ...it "see's " the sata drive and all the data on there( 36 gigs of data) the problem is when I try to copy the data to another usb external drive or burn to dvds I get a error message saying I don't have permission...
the same thing with knoppix...it see's the data but won't let me copy or burn the data ...
the thing is ..both knoppix and ubuntu let me read the data...just can't copy or burn it
any help will be greatly appreciated

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Allen Chemist (alchemist) said :
#1

Can you expand a bit on the filesystems involved here?

What is the filesystem of your client's drive? I am guessing it's a linux drive of some sort.
What is the filesystem of the usb external drive?

Finally, do you have two drives in your computer -- one for the live cd and one burner that you are trying to burn to?

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happyrock (happyrck-yahoo) said :
#2

file system on my computer is ntfs...
file system on the external drives is ntfs...he had windows on his computer and the drive was internal
he brought the drives to me to get the data off because his computer died..
I put the drives in a external USB enclosure...the first drive that contained the windows OS was no problem accessing or moving the data...it was a sata drive...
the second drive (sata also) after being swapped with his OS drive to the external enclosure...is seen in my device manager but its seen as foreign..all this using XP...
puppy linux does not see his drive in the usb external enclosure at all but does see my maxtor external usb drive...they are both hooked up and powered on when I booted up...
both knoppix and unbuntu 6.06 dapper drake...see both the external usb drives and I can access all the data on either external drive...
I even used gmail to attach some of his files and mailed them to him...he can read them and download them with no problem...
the problem is he has 36 GB of data that he needs off the drive...and emailing them would be time consuming...plus some are over 5 GB files and would not even fit on a standard dvd-R...
the part that I don't get is if I have the rights to read and email the data why does it give me a error message that I don't have permission to move or copy the files...and yes the live cd drive is not the drive I'm trying to burn to...I have second DVD burner as well...

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Ali KIBICI (alinux-the-master) said :
#3

you have to use ntfs-3g to WRITE a ntfs partition.

have a look at here:
http://ubuntuforums.org/showthread.php?t=217009
and here
http://lunapark6.com/ntfs-3g-read-write-ntfs-drives-on-your-linux-box.html

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Ali KIBICI (alinux-the-master) said :
#4

and there are some repositories that you can add in the /etc/apt/sources.list file, just add this line in the end:

deb http://flomertens.keo.in/ubuntu/ dapper main
deb-src http://flomertens.keo.in/ubuntu/ dapper main

Now, just install the package with Synaptic or some installer program.

…And mount the Windows partition in read/write mode.

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happyrock (happyrck-yahoo) said :
#5

sorry for the late reply but I got puppy linux 2.17 and it let me copy the files right out of the box so I didn't get to try your possible fix...I do want to thank you for taking the time to post the way to do this for unbuntu though...