Hang up on shutdown from login screen (Laptop)

Asked by gdoutch

If I shutdown or reboot from the login screen then my laptop hangs up with a blank screen and the only way to get out of this state is to hold the power button for 5 seconds to force a power off.

I have no idea where to begin debugging /fixing this!!?

Here's my hardware info (just in case):

http://www.ciao.co.uk/Fujitsu_Siemens_AMILO_Pro_V2020_Edition__6232124

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gdoutch
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marcobra (Marco Braida) (marcobra) said :
#1

Try to edit the /boot/grub/menu.lst and add this kernel boot option
acpi=force

To do this, please open a Terminal from the menu Applications->Accessories->Terminal and type:

sudo gedit /boot/grub/menu.lst

give your user password when requested, you don't see nothing when you type it, then press enter.

Look for this row
# defoptions= ..... your already defined parameters...
change to
# defoptions= ..... your already defined parameters... acpi=force

Save and exit, then type:

sudo update-grub

then reboot you pc, type

sudo reboot

Hope this help

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gdoutch (gareth-doutch) said :
#2

Thanks, but this did not fix my problem.

Perhaps I have not made myself entirely clear. I can shutdown / reboot normally from within my gnome session - but not from the login screen.

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marcobra (Marco Braida) (marcobra) said :
#3
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gdoutch (gareth-doutch) said :
#4

Thanks, I'll let you know when I've checked them out!! :)

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gdoutch (gareth-doutch) said :
#5

editing:

/boot/grub/menu.lst

by changing splash to nosplash on my kernel line seems to fix the problem.

Which is fine for a temporary fix, and will do for the moment, but I want to look into the issue further and understand and resolve why a boot splash is preventing correct shut down.

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gdoutch (gareth-doutch) said :
#6

OK, here's an update.

I've been away a while, as I've had intermittent hard disk issues. All ok now, and I've re-installed Ubuntu.

There are no more hang ups on shutdown - even with splash enabled.

As I had previously installed other themed logins when I experienced the problem, I believe that is where the issue was.

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gdoutch (gareth-doutch) said :
#7

Oh, yeah - thanks for the help Marcobra! :)