Installation failed has cause computer to not boot

Asked by mary

I have tried to install Ubuntu 11.10 from a CD image i created.

I choose a clean install which got to point of almost being complete, then failed and hung unable to continue.

I created a new Boot CD, rebooted the computer but now it just hangs unable to boot at all.

I am offered the options to look at the systems status, alter the system configuration and the boot sequence etc. I have check that the order is and then the screen goes blank and the cursors flashes in the top left corner. The CDRom drive fires up the lights flash the disks whurs then goes quite. Then nothing more happens!

I have tried the following things:
- been into the BIOS and performed both disk and memory checks and neither report faults.
- altered the boot sequence so that it boots from the hard disk first, hangs, which is not a surprise as i am assuming it does not have an OS on it at the moment.
- tried to boot without a bootable CDRom in the drive, hangs as before

I am now totally stuck with a dead computer that cannot boot even from a bootable CD, suggestions would we warmly welcome.

thanks.

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Revision history for this message
Lalatendu Mohanty (then4way) said :
#1

On Tuesday 08 November 2011 10:25 PM, mary wrote:
> New question #178051 on Ubuntu:
> https://answers.launchpad.net/ubuntu/+question/178051
>
> I have tried to install Ubuntu 11.10 from a CD image i created.
>
> I choose a clean install which got to point of almost being complete, then failed and hung unable to continue.
>
> I created a new Boot CD, rebooted the computer but now it just hangs unable to boot at all.
>
> I am offered the options to look at the systems status, alter the system configuration and the boot sequence etc. I have check that the order is and then the screen goes blank and the cursors flashes in the top left corner. The CDRom drive fires up the lights flash the diesks whurs then goes quite. Then nothing more happens!
>
> I have tried the following things:
> - been into the BIOS and performed both disk and memory checks and neither report faults.
> - altered the boot sequence so that it boots from the hard disk first, hangs, which is not a surprise as i am assuming it does not have an OS on it at the moment.
> - tried to boot without a bootable CDRom in the drive, hangs as before
>
> I am now totally stuck with a dead computer that cannot boot even from a bootable CD, suggestions would we warmly welcome.
>
> thanks.
>
Why can't you boot from boot CD? what is the error you are getting? You
have select boot from CD in the bios. and perform a clean installation.

Revision history for this message
Lalatendu Mohanty (then4way) said :
#2

Why can't you boot from boot CD? what is the error you are getting? You
have select boot from CD in the bios. and perform a clean installation

Revision history for this message
mary (mary-newing) said :
#3

I am not getting any kind of message.

goes from the intial starting screen where you see the options to see the bios settings extra to a blank screen.

Revision history for this message
Lalatendu Mohanty (then4way) said :
#4

I am not sure if you are following the steps to boot Ubuntu from CD. While booting when you see the bios screen you need to get to the boot menu and choose CD-ROM. Below is a link for this. Kindly let me know if it helps

https://help.ubuntu.com/community/BootFromCD

Revision history for this message
mary (mary-newing) said :
#5

thank you for you response but sadly i am following the necessary steps to boot from the CD. I have been into the BIOS and set the boot sequence to use the CDRom first.

I have ordered a new memory stick which i am going to build as a bootable Ubuntu and see if will work.

cannot think of anything else to try!

Revision history for this message
delance (olivier-delance) said :
#6

Please check ISO image (could be corrupted during download) and CD (sometimes burning fails):
https://help.ubuntu.com/community/HowToMD5SUM
https://help.ubuntu.com/community/Installation/CDIntegrityCheck
Check first one firstly as you succeed at least to boot from it.

Revision history for this message
mary (mary-newing) said :
#7

thanks for the suggestion but i thought of that too. I used it as a boot CD on another pc and it worked fine.

Revision history for this message
delance (olivier-delance) said :
#8

Hello. I'm unstacking old questions. Do you still have the issue ?

Can you help with this problem?

Provide an answer of your own, or ask mary for more information if necessary.

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