Ubuntu

Internet Connection Issue - BellSouth

Asked by Steve Roberts

I recently install Ubuntu 7.10. I also changed modem/router to a Netopia 2241N-VGx (ethernet connection). I tried setting it up with DHCP and Static IP Address with no luck. The modem/router had an IP address of XXX.XXX.XXX.254. I changed it to XXX.XXX.XXX.2 but that didn't work. My service provider is BellSouth.Net. (Everything works under WinXP Pro with both IP addresses.)

I was told by a fellow Linux buddy that I may have to buy a cheap router to use between the ethernet card and this modem.

If anyone can help, Thank You in advance as I have not been able to take advatage of this new setup for month's (even when I had Ub 7.04).

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Olivier (olivier-lacroix) said : 		#1

Hi !

with an ethernet connection and DHCP activated, the connection should be automatic. Are you using NetworkManager ?

please post here the file /etc/nectwork/interfaces

Revision history for this message
Steve Roberts (sunfiress) said : 		#2

here it is as Static and DHCP (just a note: pppoeconf does not see anything to connect to)

STATIC

auto lo
iface lo inet loopback

iface eth0 inet static
address 192.168.1.1
netmask 255.255.255.0
gateway 192.168.1.254

auto eth0

DHCP

auto lo
iface lo inet loopback

iface eth0 inet dhcp

auto eth0

Revision history for this message
Olivier (olivier-lacroix) said : 		#3

Hi !

first, configure your router in DHCP, then edit your /etc/network/interfaces and delete everything exept those two lines

auto lo
iface lo inet loopback

save and close. enter in the terminal

sudo /etc/init.d/networking restart
sudo killall NetworkManager
sudo NetworkManager

you should now be connected. Tell me if that works

Revision history for this message
Steve Roberts (sunfiress) said : 		#4

Oliver: This didn't work. I was really hoping it would work since it was spelled out so easily for me.

The Modem is set for DHCP. It even states that the DHCP Service is enabled.

I followed your instructions, and after the NetworkManager command, I got the swirling blue Icon for the internet connect, but it never did connect.

Is there anything else I can get that will help you out on this ?

Again, Thanks for helping me out.
P.S. It REALLY sucks that I have to go back and forth from UB to XP to communicate with you on this.

Revision history for this message
Olivier (olivier-lacroix) said : 		#5

Yeah... it usually suck when something does not work in linux. but when it is network related, it's worse !!

ok. enter in console.

sudo killall NetworkManager
sudo NetworkManager --no-daemon

copy the output here (yeah I know, it won't be the easiest part :-) )

Revision history for this message
Steve Roberts (sunfiress) said : 		#6

LMAO !!!

I'll get back with you... (LOL...)

Revision history for this message
Steve Roberts (sunfiress) said : 		#7

Here it is...

steve@Roberts1:~$ sudo killall NetworkManager
steve@Roberts1:~$ sudo NetworkManager --no-daemon

NetworkManager: <info> starting...
NetworkManager: <info> eth0: Device is fully-supported using driver '8139too'.
NetworkManager: <info> nm_device_init(): waiting for device's worker thread to start
NetworkManager: <info> nm_device_init(): device's worker thread started, continuing.
NetworkManager: <info> Now managing wired Ethernet (802.3) device 'eth0'.
NetworkManager: <info> Deactivating device eth0.
NetworkManager: <info> Updating allowed wireless network lists.
NetworkManager: <info> Will activate wired connection 'eth0' because it now has a link.
NetworkManager: <WARN> nm_dbus_get_networks_cb(): error received: org.freedesktop.NetworkManagerInfo.NoNetworks - There are no wireless networks stored..
NetworkManager: <info> SWITCH: no current connection, found better connection 'eth0'.
NetworkManager: <info> Will activate connection 'eth0'.
NetworkManager: <info> Device eth0 activation scheduled...
NetworkManager: <info> Activation (eth0) started...
NetworkManager: <info> Activation (eth0) Stage 1 of 5 (Device Prepare) scheduled...
NetworkManager: <info> Activation (eth0) Stage 1 of 5 (Device Prepare) started...
NetworkManager: <info> Activation (eth0) Stage 2 of 5 (Device Configure) scheduled...
NetworkManager: <info> Activation (eth0) Stage 1 of 5 (Device Prepare) complete.
NetworkManager: <info> Activation (eth0) Stage 2 of 5 (Device Configure) starting...
NetworkManager: <info> Activation (eth0) Stage 2 of 5 (Device Configure) successful.
NetworkManager: <info> Activation (eth0) Stage 3 of 5 (IP Configure Start) scheduled.
NetworkManager: <info> Activation (eth0) Stage 2 of 5 (Device Configure) complete.
NetworkManager: <info> Activation (eth0) Stage 3 of 5 (IP Configure Start) started...
NetworkManager: <info> Activation (eth0) Beginning DHCP transaction.
NetworkManager: <info> Activation (eth0) Stage 3 of 5 (IP Configure Start) complete.
NetworkManager: <info> DHCP daemon state is now 12 (successfully started) for interface eth0
NetworkManager: <info> DHCP daemon state is now 1 (starting) for interface eth0
NetworkManager: <info> DHCP daemon state is now 9 (fail) for interface eth0
NetworkManager: <info> Activation (eth0) Stage 4 of 5 (IP Configure Timeout) started...
NetworkManager: <info> No DHCP reply received. Automatically obtaining IP via Zeroconf.
NetworkManager: <info> avahi-autoipd running on eth0, assuming IPv4LL address
NetworkManager: <info> Activation (eth0) Stage 5 of 5 (IP Configure Commit) scheduled...
NetworkManager: <info> Activation (eth0) Stage 4 of 5 (IP Configure Timeout) complete.
NetworkManager: <info> Activation (eth0) Stage 5 of 5 (IP Configure Commit) started...
NetworkManager: <info> not touching eth0 configuration, was configured externally
NetworkManager: <info> Activation (eth0) Finish handler scheduled.
NetworkManager: <info> Activation (eth0) Stage 5 of 5 (IP Configure Commit) complete.
NetworkManager: <info> Activation (eth0) Stage 4 of 5 (IP Configure Timeout) scheduled...
NetworkManager: <info> Activation (eth0) successful, device activated.
NetworkManager: <info> DHCP daemon state is now 14 (normal exit) for interface eth0

Note*** Did a CTRL –C here since it hung up on the line above for 10+ minutes.

NetworkManager: <WARN> nm_signal_handler(): Caught signal 2, shutting down normally.
NetworkManager: <info> Caught terminiation signal
NetworkManager: <debug> [1194921561.505112] nm_print_open_socks(): Open Sockets List:
NetworkManager: <debug> [1194921561.505163] nm_print_open_socks(): Open Sockets List Done.
NetworkManager: <info> Deactivating device eth0.
steve@Roberts1:~$

Revision history for this message
Steve Roberts (sunfiress) said : 		#8

Oliver - I'm not a Linux wizard by any means, but I do have some Unix background so if we need to start from scratch, just say so.

I did run the lspci | grep Ethernet command as shown for you if needed.

steve@Roberts1:~$ sudo lspci | grep Ethernet
02:02.0 Ethernet controller: Realtek Semiconductor Co., Ltd. RTL-8139/8139C/8139C+ (rev 10)

This is a pretty common ethernet / NIC device. (I even saw it in the UBUNTU "Internet How To" example.)

Revision history for this message
Olivier (olivier-lacroix) said : 		#9

I think you figured out by yourself that this line is not particularly good :

NetworkManager: <info> DHCP daemon state is now 9 (fail) for interface eth0

googling this line brings that up https://bugs.launchpad.net/ubuntu/+source/network-manager/+bug/153219

therefore try to enter

sudo dhclient eth0

in a console and see if that helps. Feel free to post the output of the command here.

Revision history for this message
Steve Roberts (sunfiress) said : 		#10

Okay, finally got home to work on this.

steve@Roberts1:~$ sudo dhclient eth0
Internet Systems Consortium DHCP Client V3.0.5 Copyright 2004-2006
Internet Systems Consortium. All rights reserved.
For info, please visit http://www.isc.org/sw/dhcp/
Listening on LPF/eth0/00:11:d8:8d:77:57
Sending on LPF/eth0/00:11:d8:8d:77:57
Sending on Socket/fallback
DHCPDISCOVER on eth0 to 255.255.255.255 port 67 interval 4
DHCPDISCOVER on eth0 to 255.255.255.255 port 67 interval 6
DHCPDISCOVER on eth0 to 255.255.255.255 port 67 interval 13
DHCPDISCOVER on eth0 to 255.255.255.255 port 67 interval 8
No DHCPOFFERS received.
No working leases in persistent database - sleeping.
steve@Roberts1:~$

Revision history for this message
Steve Roberts (sunfiress) said : 		#11

Olivier - I don't know if this will help or not. This info is from the XP side and from logging into the modem/router.

*************
ipconfig /all
*************

Windows IP Configuration
        Host Name . . . . . . . . . . . . : roberts1
        Primary Dns Suffix . . . . . . . :
        Node Type . . . . . . . . . .. . . : Unknown
        IP Routing Enabled. . . . . . . . : No
        WINS Proxy Enabled. . .. . . . : No

Ethernet adapter Local Area Connection:

       Connection-specific DNS Suffix . :
        Description . . . . . . . . . . . : Realtek RTL8139/810x Family Fast Ethernet NIC
        Physical Address. . . . . . . . . : XX-XX-XX-XX-XX-57
        Dhcp Enabled. . . . . . . . . . . : Yes
        Autoconfiguration Enabled . . . . : Yes
        IP Address. . . . . . . . . . . . : XXX.AAA.1.1
        Subnet Mask . . . . . . . . . . . : 255.255.255.0
        Default Gateway . . . . . . . . . : XXX.AAA.1.254
        DHCP Server . . . . . . . . . . . : XXX.AAA.1.254
        DNS Servers . . . . . . . . . . . : XXX.AAA.1.254
        Lease Obtained. . . . . . . . . . : Tuesday, November 13, 2007 7:28:50 PM
        Lease Expires . . . . . . . . . . : Thursday, December 13, 2007 7:28:50 PM

*****************************************************************
BellSouth Basic DSL Router DHCP Server Configuration
******************************************************************
Device IP address: XXX.XXX.1.254
Subnet Mask: 255.255.255.0
DHCP Start Address: XXX.XXX.1.1
DHCP End Address: XXX.XXX.1.253
DHCP Lease: : : :
 Days : Hours : Minutes : Seconds

DHCP Server Enabled

***************************************
BellSouth Connection Information
***************************************

DSL Up
Connection Up

User ID <email address hidden>

IP Address XX.XXX.XXX.59
IP Gateway XX.XXX.XXX.89

Primary DNS XXX.XXX.XXX.XX
 dns.msy.bellsouth.net

Secondary DNS XXX.XXX.XX.XX
 dns.asm.bellsouth.net

Modem Info
Modem Name Netopia
Model 2241N-VGx
Serial Number XXXX3980
Software version 7.6.0r8
MAC Address XX:XX:XX:XX:XX:XX
Warranty Date 9/25/2007

Local Network
IP Address XXX.XXX.1.254

Ethernet Connected

USB Locked

Revision history for this message
Steve Roberts (sunfiress) said : 		#12

I'm guessing it can't be too good when it takes this long to figure what's wrong.

Revision history for this message
Olivier (olivier-lacroix) said : 		#13

Hi steve !

DHCP seems to fail ; I have no idea why...

As far as I can say, your card is recognized well by ubuntu, so this is not a hardware problem.

try to post your problem here http://ubuntuforums.org/forumdisplay.php?f=136

You may want to try to connect to another ethernet DHCP network : if that works, you will know that you need to tweak your router config.

Sorry to not have been of any help. Good luck.

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