cannot access websites

Asked by betty_poop on 2006-09-07

when we try to access google, yahoo, livejournal or myspace the web pages time out....at one point yahoomail.com sent us a message saying "FORBIDDEN: you do not have permission to access yahoomail.com on this server"

Question information

Language:
English Edit question
Status:
Answered
For:
Ubuntu Edit question
Assignee:
No assignee Edit question
Last query:
2006-09-07
Last reply:
2006-09-15

Can you post your Network configuration?

To do this open a terminal (Applications --> Accessories --> Terminal) and type:

ifconfig -a

Then copy and past the output to this ticket.

Also if you could post the contents of your /etc/hosts and /etc/resolv.conf file. Do this by typing, in the terminal:

cat /etc/hosts; cat /etc/resolv.conf

Finally, if you could post your routing table. You can get it by typing, again in the terminal:

netstat -rn

Those will probably help in figuring out what your problem is.

A couple of other things that I am interested in. What happens when you type, in the terminal, the following:

nslookup yahoomail.com

Thanks

betty_poop (betty-poop) said : #2

>see the problem is, i dont know much about computers, but i got ahold of
someone and got web pages working, reinstalled ubuntu....i guess some
config was on off insteaf of on...now im having trouble with my
gaim....any ideas? the first time i installed ubuntu, the guy that gave
it to me had to have me do something in the terminal to make aol
work...also when i try to download updated, it tells me i have a bunch of
errors or soemthing
blah
thanks
heather

 Support request #1725 on Ubuntu changed:
> https://launchpad.net/distros/ubuntu/+ticket/1725
>
> Comment:
> Can you post your Network configuration?
>
> To do this open a terminal (Applications --> Accessories --> Terminal) and
> type:
>
> ifconfig -a
>
> Then copy and past the output to this ticket.
>
> Also if you could post the contents of your /etc/hosts and
> /etc/resolv.conf file. Do this by typing, in the terminal:
>
> cat /etc/hosts; cat /etc/resolv.conf
>
> Finally, if you could post your routing table. You can get it by typing,
> again in the terminal:
>
> netstat -rn
>
> Those will probably help in figuring out what your problem is.
>
> A couple of other things that I am interested in. What happens when you
> type, in the terminal, the following:
>
> nslookup yahoomail.com
>
> Thanks
>
>

Okay.

I still need the information that I requested. Just follow the instructions and you should be fine.

Thanks

Jim

If you can't post it directly, try printing it and then transcribing it to this ticket. I know its a pain, but it should help figure out the problem.

Also, who is your Internet Service Provider?

Jim

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