internet connection

Asked by Andrew Marshall

i am new to ubuntu.
i have installed ubuntu 7.10.
i have contacted the linmodem group because of the driver incompatibility.
they suggested me to download a patch from coenxant so that now my modem can operate upto 14.4 kbps.
and now my modem is detected but as soon as i click the option "connect to ppp0 via modem" the option tablet dissapear and nothing happens.
plz help me.

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Andrew Marshall
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Revision history for this message
Gaurish Sharma (gslive) said :
#1

hi,
first of tell me how did you connect to internet in windows??

1) It was always on connection, as soon as the modem is switched on, the connection is up(PPPoE mode)
2)You used to click on a dialer which asks for user id & password & then click on connect(bridge mode)

so please post back, which way you followed

Regards
Gary

Revision history for this message
Andrew Marshall (amarshall62) said :
#2

Hi Gary,

I believe it was option 1.

Thanks

Andrew

Revision history for this message
Gaurish Sharma (gslive) said :
#3

ok then you follow this

1) Go to System>Administration>networking>Select Ethernet connection>Properties>Static I.P address & enter the following information
     I.P Addresses : 192.168.1.100
     Subnet Mask: 255.255.255.0
     Default Gateway: 192.168.1.1
    click ok

2) Now go to DNS tab and add the DNS servers given my your ISP(if you know know what they are then call up your ISP or use OpenDNS)
     the OpenDNS server work with every isp.
    208.67.220.220
    208.67.222.222

3) Also on connections tab: Select default gateway device as eth0 from the from the list & click OK

Now hopefully you should be connected to internet :)
enjoy faster,safer internet on Ubuntu :D

still if there any query do feel free to post back

Regards,
Gary

Revision history for this message
Andrew Marshall (amarshall62) said :
#4

HI Gary,

Thanks again for your help. I will have to wait until tomorrow as my friend lives about 20kms away and it's late evening here.

To familiarise myself with what you mention I followed the links on my own desktop even though I have a wireless notebook;
my apologies but when I go to System>Administration I get the option I get Network and Network tools. On choosing Network do I click
wired connection or modem connection, as I can't seem to see the part about 'Ethernet Connection and the remainder of the path you mention.
Unfortunately I can't seem to see about the default gateway device you give in para 3.

Thanks

Andrew

Revision history for this message
Gaurish Sharma (gslive) said :
#5

actually i posted it from from Debian, so names are little bit different sorry for that. now coming to the point, i will repost

ok then you follow this

1) Go to System>Administration>networking>Select wired connection>Properties>Static I.P address & enter the following information
     I.P Addresses : 192.168.1.100
     Subnet Mask: 255.255.255.0
     Default Gateway: 192.168.1.1
    click OK

2) Now go to DNS tab and add the DNS servers given my your ISP(if you know know what they are then call up your ISP or use OpenDNS)
     the OpenDNS server work with every isp.
    208.67.220.220
    208.67.222.222

3) Do this in the terminal :sudo route add default eth0

now hope fully you should be connected to network

Revision history for this message
Andrew Marshall (amarshall62) said :
#6

Many thanks Gary,

I will go over and try it later, will let you know.

Andrew

Revision history for this message
Andrew Marshall (amarshall62) said :
#7

I tried what you suggested and haven't had much luck. When I followed your path from para 1 I got as far as properties,
but then it didn't mention about 'static IP address'.

I tried System>Administration>Network>
There was only one choice unsurprisingly - 'Modem Connection'
When I chose 'Properties' I got a box called 'pppo properties'
This in turn had the following tabs

General - ISP data (Phone No & Dial prefix)
Modem - (Modem port, Dial Type and Volume)
Options - Connection Settings
                    - set modem as default to internet
                    - use the ISP nameservers
                    - retry if connection breaks or fails to start

Even though the following was out of sequence as I couldn't get very far, I still tried it to see what would happen:
I entered your recommendation at para 3 in the terminal - sudo route add default eth0 -
and got the following response: SIOCADDRT.: No such device.

Sorry to be a nuisance but is there something I'm obviously missing?

Revision history for this message
Gaurish Sharma (gslive) said :
#8

how come there is only one choice??
do you have a lan card installed??

Revision history for this message
Gaurish Sharma (gslive) said :
#9

Also please post the output of ifconfig

thanks

Revision history for this message
Andrew Marshall (amarshall62) said :
#10

I'm not in the know about hardware, but I presume that he does have a Lan card as he used XP before and had access to the net.
Here is the result of his ifconfig post:

lo Link encap:Local Loopback
          inet addr:127.0.0.1 Mask:255.0.0.0
          inet6 addr: ::1/128 Scope:Host
          UP LOOPBACK RUNNING MTU:16436 Metric:1
          RX packets:0 errors:0 dropped:0 overruns:0 frame:0
          TX packets:0 errors:0 dropped:0 overruns:0 carrier:0
          collisions:0 txqueuelen:0
          RX bytes:0 (0.0 b) TX bytes:0 (0.0 b)

thanks

Revision history for this message
Gaurish Sharma (gslive) said :
#11

There is no Ethernet or LAN card detected by Ubuntu as there is not eth0 .
see its not that he used xp and he had access to internet so hence he must
be having the LAN card, chances are there is must be using USB connection
which requires special drivers which the manufacturer cared to make only for
the windows platform, so check if he was using USB or LAN(ethernet)
connection. also whats your laptop model, post it here, i can too check if
it comes with a lan card or not :) if you don't have a LAN card then USB
connection for connecting your router is still problematic in linux. very
few devices are supported

--
Regards,
Gaurish Sharma
This email is licensed under http://creativecommons.org/licenses/by-nc/3.0/

Revision history for this message
Gaurish Sharma (gslive) said :
#12

There is no Ethernet or LAN card detected by Ubuntu as if it would have been there then there should be an extra entry names "eth0" . see its not that he used xp and he had access to internet so hence he must be having the LAN card, chances are there is must be using USB connection which requires special drivers which the manufacturer cared to make only for the windows platform, so check if he was using USB or LAN(ethernet) connection. also whats your laptop model, post it here, i can too check if it comes with a lan card or not :) if you don't have a LAN card then USB connection for connecting your router is still problematic in linux. very few devices are supported

Revision history for this message
Andrew Marshall (amarshall62) said :
#13

Hi,

My friend has a desktop - model: Acer Aspire M1610/L7-AU5L. I kept the sales flyer he got with it. Amongst other things it says:
Gigabit Ethernet, Wake-on-Lan ready (whatever that means). It also says 'Linux Program Consule Mode' (again, whatever that means). It also included a disc entitled 'Linux Linpus 9.3' which I believe is a distro (not sure what it does though).
The machine came with a blue USB cable and a yellow ethernet cable, which is what the telephone engineer hooked him up with to use the net in XP.
As I don't know what all of that means, I find it strange that it seems they are saying it can use Linux, with the 'Programme console Mode' and the 'Linpus' disc.

Revision history for this message
Gaurish Sharma (gslive) said :
#14

please try and connecting with Rj-45 cable or ethnernet cable, also your lan can isn't detected by ubuntu :(.
please post the output of lspci.

Revision history for this message
Gaurish Sharma (gslive) said :
#15

Linpus Linux is a commercial, Fedora-based distribution developed by Linpus Technologies, a Linux company with headquarters in Taipei, Taiwan and a development office in Shanghai, China. The product's main features are support for both traditional and simplified Chinese, LSB 2.0 certification, support for Unicode character sets, friendly KDE desktop, and compatibility with a wide range of computer hardware.

http://distrowatch.com/table.php?distribution=linpus

Revision history for this message
Andrew Marshall (amarshall62) said :
#16

Excuse my stupidity, but what's an RJ-45 cable?
I ran lspci on my own machine and it was well long. I have to call my friend and I was wondering if there was a particular line(s) in the lspci output that you think I can get him to quote to me, rather than me having to go over there(20 kms) and write down?

Revision history for this message
Andrew Marshall (amarshall62) said :
#17

After getting very frustrated I contacted the Acer help desk in my country.
They tell me that the LAN spec is Realteck 8211B.
They also tell me that it is meant for XP/Vista and will not support Linux.
I have replied to their message asking why they put the following in their promotional literature:

Linux Program Console Mode:
They also supplied a proper version of Linux Linpus.

Stupid me thought that with seeing that then it should be able to use Linux. Am I thinking on the wrong track here?

Does anyone know if it's possible to get Ubuntu to recognise the LAN or download the drivers or something?

Many thanks

Revision history for this message
Qwerty Maniac (qwertymaniac) said :
#18

Doesn't look like the 8211B is supported by default, nor am I able to find a successful way someone's implemented it. Some people say using the rtl8139/C driver (modprobe rtl8150 or something) solves the problem a bit but I'm not sure of it.

It'd be better if you used some other card externally or something.

Revision history for this message
Qwerty Maniac (qwertymaniac) said :
#19

Or you can give Linpus an install and try that too. But it looks like a restrictive and messy way out of things.

Revision history for this message
Gaurish Sharma (gslive) said :
#20

In lspci the should a device named Ethernet controller
sample line from my machine
"00:12.0 Ethernet controller: VIA Technologies, Inc. VT6102 [Rhine-II] (rev 78)"
the entry may be be different but search for word "Ethernet controller"

a Rj-45 is a connector which plugs into the Ethernet port, commonly a wire with rj-45 connectors is called Rj-45 cable
http://www.ampnetconnect.com/MEA/catalogue/Images/219889.JPG

Revision history for this message
Andrew Marshall (amarshall62) said :
#21

Thanks,

Here's a copy of an earlier message I wrote:

After getting very frustrated I contacted the Acer help desk in my country.
They tell me that the LAN spec is Realteck 8211B.
They also tell me that it is meant for XP/Vista and will not support Linux.
I have replied to their message asking why they put the following in their promotional literature:

Linux Program Console Mode:
They also supplied a proper version of Linux Linpus.

Stupid me thought that with seeing that then it should be able to use Linux. Am I thinking on the wrong track here>
Does anyone know if it's possible to get Ubuntu to recognise the LAN or download the drivers or something?

Many thanks

My friend has got so frustrated that he's got a computer he can't use that he's having XP re-installed.
Bearing in mind that Ubuntu doesn't detect the LAN, would it be any use trying to install it on a partition?

Revision history for this message
Andrew Marshall (amarshall62) said :
#22

It looks as if I'm getting nowhere with this one so will close it down.

Thank you all for all your help