why doesn't someone respond to questions

Do you think that perhaps when you said this:-

"This is why Microsoft rules
They own the vendors and linux belongs to a bunch of stuck up geeks that want to have a OS just for them
I tried ubuntu but it does not work and futhermore why would I update it only to have something else not work
without the drivers the Os is junk"

It might be why people aren't exactly willing to help you?

We are volunteers. You start having a go at us like that and we'll move on to volunteer to help people who are somewhat more respectful.

Aaron,

Answers.launchpad.net is staffed by volunteers in the Ubuntu community and therefore is unable to guarantee to answer all queries.

If you have a particular piece of hardware which is unsupported in Ubuntu linux, please submit a bug report in the relevant package.

Regards,

Chris

Aaron Grumney

Not everyone knows everything. I have been using ubuntu for one year and have found people very helpful.
But you are right sometimes you will not get a response. I have found that sometimes it is the way you ask and
sometimes people don't know the answer. They are volunteers!!!!! I am new to this forum. But other two
other forums are very helpful.

Gishaust

I wonder what kind of support you did get from microsoft? I had 3 issues that theiir website re-directed me to all over their web sites and never solve anything. I am only using ubuntu for 2 1/2 weeks and I find the answers on the forums by just searching and navigating.

Hope you give ubuntu a chance. It is a very good OS. Don't get mad at us just because most of us do not know the answer either but ubuntu has a documentation site.
We're just mostly users like you.

If you want total support, canonical is available. Of course it is not free just like widows is not free either.

Hey this got a response but my controler card still does not work
what you have to understand is that microsoft owns the vendors
so guess what most of the stuff works
what made me mad was that I got no response from my first question
and if you check this is not just my problem
everyone who has a vt6421 ata controller has this problem
also if I have this connected I can not boot up from a live cd either
so untill ubuntu actually works why sould i use it
I understand that not all hardware will work but this is silly
It worked with ubuntu 7.04 and when I upgraded to 7.10 if no longer works
will someone answer my question If not for me how about other people
with similar problems
If you can't help or choose not to you could say so

I would pay for drivers if it meant not needing to use vista or buying a new system
it could be under restricted drivers or something
ubuntu needs alot of work if you want people to consider using it
when hardware has a ubuntu sticker on like windows has on it that would be a start

I try not to waste my time on rants but I think you are wrong about Ubuntu needing a lot of work. Sure, it's not perfect but neither is any OS. The fact is, Ubuntu is quite ready if you are careful to buy the right hardware. If you don't have Linux friendly hardware you can't complain to the Linux community - you have to complain to the hardware makers. I bet anything your computer has a sticker that says "designed for windows". So you can't really complain when one or two things don't work. You should be saying thanks for the things that do.

ok so you will respond to rants but not actual problems good

I respond to questions when I have an answer and rants when I feel it's not a waste of my time. As for your question, a) I don't see a link to it - make it easy if you want help, and b) I'm not sure I could answer it anyway - those are hardware specific and often "just work" or they don't (which means it's just a lot harder to fix).

question 16417 vt 6421 controller card will not work with v7.10 but does with 7.04

If many people have had this problem, file a bug report. If others have not been able to find a solution, the developers will have to write a new driver for it.
The only way the devs are going to know about it is if you file a bug report.

Ubuntu is a open source community and dosent get money!!! never compare microsoft n Ubuntu...

I'm also running into this issue myself. I just installed a generic VT6421a on a Netvista A40 P3/256MB/30GB+400GB/48XCDROM and when I restarted, Ubuntu 7.10 just hanged and spewed out some errors. I disconnected the hard drive and it booted up fine. I connected the hard drive, which is a Seagate 400GB to my other machine w/ Windows and it was detected just fine. I did some Googling and ran into this bug report as well as posts on other forums and out that other people have had this problem before but there is no solution under Ubuntu 7.10. I went ahead and reconnected my 400GB to the VT6421a and booted into the Ubuntu 7.04 live cd and it was detected! I then proceeded to replace the the Ubuntu 7.10 installation with 7.04 and it works great! I didn't have to erase anything off the 400GB hard drive (NTFS formatted). My question is, if it works just fine under Ubuntu 7.04, why not on 7.10? what broke? I know you guys want the messages that appeared on my screen but I already installed 7.04 and don't want to go through the reinstallation. What I will do, however, is boot from the Ubuntu 7.10 live cd and take a few pics of the error messages once I get home from work. I just wanted to post this right now for those of you who are frustrated and want a quick solution to this. Then once a fix is in place then we can go ahead and upgrade to Gutsy.

I found a post of someone with a similar problem. Although I don't speak Italian, I understand it a little because I speak Spanish. From what I can understand the guy had the same issue as I did and the error message that appears towards the middle of his post is similar to mine, especially the first line where it reads:

     "ATA3.00 Exception Mask 0x0 SAct 0x0 SErr 0x0..."

http://forum.ubuntu-it.org/index.php?topic=141106.msg929872

Like I said, I'll grab a few screenshots later tonight when I get home, although it sounds like this was also an issue with previous versions of Ubuntu and this VT6421a board.
-KenG

I too am having this problem. I actually saw my 80GB Seagate drive on the live CD, but I can't find it now that 7.10 is installed on the hd.

I found the answer on how to make this VIA VT6421 card work on Ubuntu:

sudo modprobe sata_via

more details on my blog:
http://kernelreloaded.blog385.com/index.php/archives/ubuntu-and-via-vt6421-pci-sata-howto/