Usb ports dont work in fiesty

Asked by The-Wise-Man

I have just installed ubuntu on a computer but i cant get any usb device to run. I have taken it to a windows repair shop, he reconds the usb ports are not being reconized please help. i have a systemax running kubuntu.

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marcobra (Marco Braida) (marcobra) said :
#1

Start Ubuntu open a terminal from menu Applications->Accessories->Terminal and type:
sudo dmesg | grep -i usb
Type your user password ( you don't see nothing when you digit it ) and press enter copy and paste result here
then type
sudo lshw -C bus
copy and paste result here

Also please check:
if usb are disabled into BIOS Setting.... and if usb are .not. disabled:
Test single ports one by one (they can be unwired from the motherboard connector):
a) - disconnect all usb devices
form a terminal type
sudo lsusb
b) - connect a working device to a usb port and redo the:
sudo lsusb
command
If the usb port is working you must see the name of the connected device listed.

HTH

Revision history for this message
Mark (mlvarnell) said :
#2

I tried this and noticed that the usb port came on after the second 'sudo lsusb'
I can unplug the usb mouse, plug in again, and the mouse will not work. I can 'sudo lsusb' and the mouse light comes on within 1 second. I have ubunto 7.10 and a lenovo t61. What is happening?

Revision history for this message
marcobra (Marco Braida) (marcobra) said :
#3

Is your pc configured in dual boot mode...?
if yes, please try usb ports under windows...

HTH

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Mark (mlvarnell) said :
#4

my computer is not dual boot but the sudo lsusb will wake up the lonova t61 (right side) usb ports every time.

Revision history for this message
Mark (mlvarnell) said :
#5

btw, vista was running on this computer before, and there was never a problem with the usb ports before.

Revision history for this message
marcobra (Marco Braida) (marcobra) said :
#6

Then do some some common check for message and or errors...

Please open a Terminal from the menu Applications->Accessories->Terminal and type:

tail -F /var/log/messages
keep this terminal opened

then open another terminal
tail -F /var/log/syslog
keep this terminal opened

Try to play unplug and plug usb device and try to read messages on the opened terminal windows

Revision history for this message
Mark (mlvarnell) said :
#7

Hi, here are the results:

mark@23skidoo:~$ tail -F /var/log/messages
Nov 26 18:15:39 23skidoo -- MARK --
Nov 26 18:35:39 23skidoo -- MARK --
Nov 26 18:55:39 23skidoo -- MARK --
Nov 26 19:15:39 23skidoo -- MARK --
Nov 26 19:35:39 23skidoo -- MARK --
Nov 26 19:41:54 23skidoo kernel: [24389.480000] usb 5-2: USB disconnect,
address 8
Nov 26 19:44:43 23skidoo kernel: [24558.964000] usb 5-1: new low speed
USB device using uhci_hcd and address 9
Nov 26 19:44:43 23skidoo kernel: [24559.144000] usb 5-1: configuration
#1 chosen from 1 choice
Nov 26 19:44:43 23skidoo kernel: [24559.164000] input: Microsoft
Microsoft 3-Button Mouse with IntelliEye(TM) as /class/input/input17
Nov 26 19:44:43 23skidoo kernel: [24559.164000] input: USB HID v1.10
Mouse [Microsoft Microsoft 3-Button Mouse with IntelliEye(TM)] on
usb-0000:00:1d.0-1

Nov 26 19:46:22 23skidoo kernel: [24658.044000] usb 5-1: USB disconnect,
address 9

mark@23skidoo:~$ tail -F /var/log/syslog
Nov 26 19:41:54 23skidoo NetworkManager: <debug> [1196124114.146448]
nm_hal_device_removed(): Device removed (hal udi is
'/org/freedesktop/Hal/devices/usb_device_45e_40_noserial').
Nov 26 19:41:54 23skidoo NetworkManager: <debug> [1196124114.152136]
nm_hal_device_removed(): Device removed (hal udi is
'/org/freedesktop/Hal/devices/usb_device_45e_40_noserial_usbraw').
Nov 26 19:44:43 23skidoo kernel: [24558.964000] usb 5-1: new low speed
USB device using uhci_hcd and address 9
Nov 26 19:44:43 23skidoo kernel: [24559.144000] usb 5-1: configuration
#1 chosen from 1 choice
Nov 26 19:44:43 23skidoo NetworkManager: <debug> [1196124283.804832]
nm_hal_device_added(): New device added (hal udi is
'/org/freedesktop/Hal/devices/usb_device_45e_40_noserial').
Nov 26 19:44:43 23skidoo kernel: [24559.164000] input: Microsoft
Microsoft 3-Button Mouse with IntelliEye(TM) as /class/input/input17
Nov 26 19:44:43 23skidoo kernel: [24559.164000] input: USB HID v1.10
Mouse [Microsoft Microsoft 3-Button Mouse with IntelliEye(TM)] on
usb-0000:00:1d.0-1
Nov 26 19:44:43 23skidoo NetworkManager: <debug> [1196124283.868383]
nm_hal_device_added(): New device added (hal udi is
'/org/freedesktop/Hal/devices/usb_device_45e_40_noserial_if0').
Nov 26 19:44:43 23skidoo NetworkManager: <debug> [1196124283.882971]
nm_hal_device_added(): New device added (hal udi is
'/org/freedesktop/Hal/devices/usb_device_45e_40_noserial_usbraw').
Nov 26 19:44:43 23skidoo NetworkManager: <debug> [1196124283.909781]
nm_hal_device_added(): New device added (hal udi is
'/org/freedesktop/Hal/devices/usb_device_45e_40_noserial_if0_logicaldev_input').

Nov 26 19:46:22 23skidoo kernel: [24658.044000] usb 5-1: USB disconnect,
address 9
Nov 26 19:46:22 23skidoo NetworkManager: <debug> [1196124382.702298]
nm_hal_device_removed(): Device removed (hal udi is
'/org/freedesktop/Hal/devices/usb_device_45e_40_noserial_if0').
Nov 26 19:46:22 23skidoo NetworkManager: <debug> [1196124382.705545]
nm_hal_device_removed(): Device removed (hal udi is
'/org/freedesktop/Hal/devices/usb_device_45e_40_noserial_if0_logicaldev_input').
Nov 26 19:46:22 23skidoo NetworkManager: <debug> [1196124382.709213]
nm_hal_device_removed(): Device removed (hal udi is
'/org/freedesktop/Hal/devices/usb_device_45e_40_noserial').
Nov 26 19:46:22 23skidoo NetworkManager: <debug> [1196124382.713417]
nm_hal_device_removed(): Device removed (hal udi is
'/org/freedesktop/Hal/devices/usb_device_45e_40_noserial_usbraw').

The empty lines are where the usb mouse was unplugged. When the mouse
was plugged back in, nothing happened.

Thanks for your help, Mark

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