Ubuntu

I/O error with HP5370C Scan

Asked by Chris Mills

Unable to get scanner HP5370C on USB to start.
The scanner is recognised by Xsane and tries to start (noise from scanner). Error message after a while I/O error scanner failed to start.Ubuntu 6.06. Scanner works ok under windows 2000.

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Thomas Hotz (thotz-deactivatedaccount) said : 		#1

I can confirm this with my HP 5370C. I could scan under Hoary and Breezy with it, but in Dapper it doesn't work any more (the same bug).

BUT: Under Hoary and Breezy I got this problem (from sane-project.org) --> Some Firmware revisions have x-axis image scaling problems over 1200 dpi. With SANE my scanner was useless!

You should file a bug with the I/O- error in Malone (under bugs here in launchpad). Perhaps you have got another firmware version and your scanner will then work.

I personally use 'vuescan' to scan with this scanner (but it's a commercial app :-( ). This works perfectly. Sorry, I can't help you more at the moment.

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