No Sound

Hi:

you need to give more info about your system, type on a terminal:
lspci
and copy the result.
have you tried opening a wav file, or a ogg file,or a mucis CD, are you able to listen to those? or the sound when you log into gnome?

Go into synaptic and install the alsa package-if your not familiar then search for alsa and then check the ones you want to install, then click apply.

I left something out, make sure you only install alsa-tools-gui, alsa-tools, +gstreamer0.10-alsa.

You can also try going into add/remove and installing totem-xine, plus install all of the gstreamer plugins THAT ARE IN ADD/REMOVE ONLY. If you install all versions of gstreamer in synaptic you may have conflicts.

There may be some problems with your sound card, what Rodrigo suggests would let us know the precise model of it and check for you if this is the case.

To access terminal go to: applications-->accessories-->terminal.

To rodrigo,

Sorry for late reply, but I got an email with your kind response, but part was missing. I thought something went wrong until I went in to access the question properly. I have done as you asked, with the following result:

andrew@andrew-laptop:~$ lspci
00:00.0 Host bridge: Intel Corporation Mobile 945GM/PM/GMS/940GML and 945GT Express Memory Controller Hub (rev 03)
00:02.0 VGA compatible controller: Intel Corporation Mobile 945GM/GMS/940GML Express Integrated Graphics Controller (rev 03)
00:02.1 Display controller: Intel Corporation Mobile 945GM/GMS/940GML Express Integrated Graphics Controller (rev 03)
00:1b.0 Audio device: Intel Corporation 82801G (ICH7 Family) High Definition Audio Controller (rev 02)
00:1c.0 PCI bridge: Intel Corporation 82801G (ICH7 Family) PCI Express Port 1 (rev 02)
00:1c.2 PCI bridge: Intel Corporation 82801G (ICH7 Family) PCI Express Port 3 (rev 02)
00:1c.3 PCI bridge: Intel Corporation 82801G (ICH7 Family) PCI Express Port 4 (rev 02)
00:1d.0 USB Controller: Intel Corporation 82801G (ICH7 Family) USB UHCI #1 (rev 02)
00:1d.1 USB Controller: Intel Corporation 82801G (ICH7 Family) USB UHCI #2 (rev 02)
00:1d.2 USB Controller: Intel Corporation 82801G (ICH7 Family) USB UHCI #3 (rev 02)
00:1d.3 USB Controller: Intel Corporation 82801G (ICH7 Family) USB UHCI #4 (rev 02)
00:1d.7 USB Controller: Intel Corporation 82801G (ICH7 Family) USB2 EHCI Controller (rev 02)
00:1e.0 PCI bridge: Intel Corporation 82801 Mobile PCI Bridge (rev e2)
00:1f.0 ISA bridge: Intel Corporation 82801GBM (ICH7-M) LPC Interface Bridge (rev 02)
00:1f.1 IDE interface: Intel Corporation 82801G (ICH7 Family) IDE Controller (rev 02)
00:1f.2 SATA controller: Intel Corporation 82801GBM/GHM (ICH7 Family) Serial ATA Storage Controller AHCI (rev 02)
00:1f.3 SMBus: Intel Corporation 82801G (ICH7 Family) SMBus Controller (rev 02)
05:00.0 Network controller: Intel Corporation PRO/Wireless 3945ABG Network Connection (rev 02)
08:08.0 Ethernet controller: Intel Corporation PRO/100 VE Network Connection (rev 02)
08:09.0 FireWire (IEEE 1394): Ricoh Co Ltd Unknown device 0832
08:09.1 Generic system peripheral [0805]: Ricoh Co Ltd R5C822 SD/SDIO/MMC/MS/MSPro Host Adapter (rev 19)
08:09.2 System peripheral: Ricoh Co Ltd Unknown device 0843 (rev 01)
08:09.3 System peripheral: Ricoh Co Ltd R5C592 Memory Stick Bus Host Adapter (rev 0a)
08:09.4 System peripheral: Ricoh Co Ltd xD-Picture Card Controller (rev 05)
andrew@andrew-laptop:~$

00:1b.0 Audio device: Intel Corporation 82801G (ICH7 Family) High Definition Audio Controller (rev 02)

Just to be sure, do i understand you properly that you get no sound at all and it's not only a problem with skype?

There are known problems with intel hda sound cards, and often configuring them requires some work. Gutsy will have newer sound subsystem (alsa 1.0.14), which gives a much better chance that all will just work, so i would wait until 18th and try with Gutsy Gibbon.

If you want to resolve it now, here is a guide that often works:
https://help.ubuntu.com/community/HdaIntelSoundHowto
If you need more help with following it let us know.

Many thanks.

I've tried playing a CD and DVD and get nothing.

I had a quick look at the link to try and fix now but it looked too
complicated. I don't know what Gutsy Gibbon will do but I will wait
and download.

Thanks again

On 12/10/2007, Wrwrwr <email address hidden> wrote:
> Your question #14434 on Ubuntu changed:
> https://answers.launchpad.net/ubuntu/+question/14434
>
> Status: Open => Answered
>
> Wrwrwr proposed the following answer:
> 00:1b.0 Audio device: Intel Corporation 82801G (ICH7 Family) High
> Definition Audio Controller (rev 02)
>
> Just to be sure, do i understand you properly that you get no sound at
> all and it's not only a problem with skype?
>
> There are known problems with intel hda sound cards, and often
> configuring them requires some work. Gutsy will have newer sound
> subsystem (alsa 1.0.14), which gives a much better chance that all will
> just work, so i would wait until 18th and try with Gutsy Gibbon.
>
> If you want to resolve it now, here is a guide that often works:
> https://help.ubuntu.com/community/HdaIntelSoundHowto
> If you need more help with following it let us know.
>
> --
> If this answers your question, please go to the following page to let us
> know that it is solved:
> https://answers.launchpad.net/ubuntu/+question/14434/+confirm?answer_id=5
>
> If you still need help, you can reply to this email or go to the
> following page to enter your feedback:
> https://answers.launchpad.net/ubuntu/+question/14434
>
> You received this question notification because you are a direct
> subscriber of the question.
>

I have just upgrade to Gutsy Gibbon and found that the sound still
isn't working. I've tried a music CD, Skype and a news clip and still
nothing. I would be extremely grateful if I could get some more help
on this.

On 12/10/2007, Andrew Marshall <email address hidden> wrote:
> Your question #14434 on Ubuntu changed:
> https://answers.launchpad.net/ubuntu/+question/14434
>
> Status: Answered => Open
>
> You are still having a problem:
> Many thanks.
>
> I've tried playing a CD and DVD and get nothing.
>
> I had a quick look at the link to try and fix now but it looked too
> complicated. I don't know what Gutsy Gibbon will do but I will wait
> and download.
>
> Thanks again
>
> On 12/10/2007, Wrwrwr <email address hidden> wrote:
> > Your question #14434 on Ubuntu changed:
> > https://answers.launchpad.net/ubuntu/+question/14434
> >
> > Status: Open => Answered
> >
> > Wrwrwr proposed the following answer:
> > 00:1b.0 Audio device: Intel Corporation 82801G (ICH7 Family) High
> > Definition Audio Controller (rev 02)
> >
> > Just to be sure, do i understand you properly that you get no sound at
> > all and it's not only a problem with skype?
> >
> > There are known problems with intel hda sound cards, and often
> > configuring them requires some work. Gutsy will have newer sound
> > subsystem (alsa 1.0.14), which gives a much better chance that all will
> > just work, so i would wait until 18th and try with Gutsy Gibbon.
> >
> > If you want to resolve it now, here is a guide that often works:
> > https://help.ubuntu.com/community/HdaIntelSoundHowto
> > If you need more help with following it let us know.
> >
> > --
> > If this answers your question, please go to the following page to let us
> > know that it is solved:
> > https://answers.launchpad.net/ubuntu/+question/14434/+confirm?answer_id=5
> >
> > If you still need help, you can reply to this email or go to the
> > following page to enter your feedback:
> > https://answers.launchpad.net/ubuntu/+question/14434
> >
> > You received this question notification because you are a direct
> > subscriber of the question.
> >
>
> --
> You received this question notification because you are a direct
> subscriber of the question.
>

I saw another question posed for someone who seems to be having the same problem. The advice given was to double click on the speaker icon at the top right of the desktop.

This is what I did:

I went in and played around with the different options on the volume control. On the 'Playback' tab it had the following three available:

Headphone
PCM
Speaker

Not that I knew what I was doing but just went into 'Edit - Preferences' and added all the other options. Not sure what they all do, or if I even need them but the sound and microphone seem to work fine.

I'm having the same problem, Toshiba Satellite Pro A120.

Gutsy 2.6.22-14-generic
00:1b.0 Audio device: Intel Corporation 82801G (ICH7 Family) High Definition Audio Controller (rev 02)

I've trawled the internet for numerous advice everything from downloading realtek drivers and trying to compile them (which always failed).
Different alsa drivers and many many complete re-installs.
Nothing works.

RE: you can't get audio to work. Here was my problem, it was too easy.

I have an Audigy
I did an lspci command in a terminal and got the following for my audio card.
02:0a.0 Multimedia audio controller: Creative Labs SB Audigy (rev 03)

It seems in my installation, Gutsy, the Audigy Analog/Digital Output Jack is enabled in the gnome volume control. I disabled this and the audio magically worked. No compiling, etc.

1) In the upper right hand corner is the Master Audio volume control.
2) Left mouse double click the icon. You will see 3 tabs. Different playing and recording options are available, click what you need.
3) Select the SWITCHES tab and disable the Audigy Analog/Digital Output Jack.

Voila! It works.

Good Luck
Gutsy works great, pretty much right out of the box, but it needs to be more usable for the average person.

My God. Impossible. This is the reason why I'm not using Ubuntu. Nice view, but I can't make my audio work. Impossible. I try to find the directions, but seems to be a NASA engineer training to use it.
I have the HDA-Intel IDT 92HD71B7X, and I have microphone capture, but no AUDIO.

Yes, Linuxes can be hard to get working with some hardware. However there seems to be a rather simple solution for the card you mention, here: https://answers.launchpad.net/ubuntu/+question/71735, marked with a grey background; you've tried it already? Opening a file and adding a few lines hopefully doesn't really require a NASA engineer ;-)

From another thread it also seems there should be some special quirks patch for that card in some future ALSA update (probably not that soon, considering all it requires to for it make to repositories).

I tried many of the terminal lines, and a lot of things showed up, but at the end I got lost in the middle of different stuff, and the audio is still zero !!
The point is. I don't have the ALSA option that they say to change in my sound preferences.
Honestly I'm not a hacker, but I'm not the worst dummy with computer stuff.
This issue is the main reason that holds me using Windows.
Unfortunately it still seems to be a NASA engineer training !!!
Txs anyway for helping. I will keep trying. In case you or someone else can give me any other tip I will be very happy.

Ah, yes, seems the panel has changed in 9.10. Maybe you could install PulseAudio Manager/Device Chooser (through Add/Remove) and find there the settings I'm thinking about (devices/sinks particularly). Nonetheless, it would be best to make a new question (including card name and system version) -- would be visible for many more potential helpers, someone may have an answer ready while I'm still using 9.04, so can't even check properly what I'm suggesting.

Txs. I will do this. I ran a test using the new PulseAudio, and what seemed interesting was the fact that everything was " ready", but the Meters for each individual thing showed me that the PulseAudio Volume Meter does not show any content, but the input (playback), but the Recording is bumping up to the top of the meter. The microphone works, because I can see the meter working when I speak.
I will do a new topic with the whole info I collected up to now.
Thank you so much for your whole help.

Dear friendly helper
After your suggestion in creating a new question, I did it, but still trying to get it done by my own, and now it is working. Txs again, and only for the records the link below is my comments on my question that in fact worked.
https://answers.launchpad.net/ubuntu/+source/alsa-driver/+question/91486
Now I have the happiness in using Linux !!!
For the beginners like me, please do not give up, it is a nice challenge.
Cheers