Enable jabber account

Asked by Moon

Hello,

this is my first time using GAIM. I created the following account: <email address hidden>/Home

However, when I try to enable the account by going to the menu Accounts>Enable accounts><email address hidden>/Home, I get the following error message:

<email address hidden>/Home (Moon) (Jabber)
Disconneted
Not Authorized
Gaim will not attempt to reconnect the account until you correct the error and re-enable the account.

What should I do?

Thanks

Moon

Question information

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Solved
For:
Ubuntu Edit question
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Solved by:
Paolo Naldini
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Paolo Naldini (hattory) said :
#1

You must put the /Home tag only when you are connected with an other PC: http://wiki.jabber.org/index.php/Jabber_Resources
The right syntax is: <email address hidden>
test :D

Revision history for this message
danielgd (danielgd) said :
#2

Unfortunately it can be too many things.
Are you behind a proxy?
Was this account created with Gaim?

Revision history for this message
Moon (moonli1) said :
#3

Answer to Naidini Paolo:

I didn't put that /Home tag, it was there by default. Even when I cancel it, the resulting account is always with the /Home tag! It seems that there's no way to get rid of it. Anyway the /Home tag is present only for Jabber accounts, if I create a hotmail account, for example, then the /Home tag is not there. Why is this? I don't really understand!

Here are some screenshots:

[URL=http://img103.imageshack.us/my.php?image=addaccountbk5.jpg][IMG]http://img103.imageshack.us/img103/8641/addaccountbk5.th.jpg[/IMG][/URL]

[URL=http://img167.imageshack.us/my.php?image=addaccountadvancedtabst7.jpg][IMG]http://img167.imageshack.us/img167/4493/addaccountadvancedtabst7.th.jpg[/IMG][/URL]

[URL=http://img57.imageshack.us/my.php?image=cancelledhomefx7.jpg][IMG]http://img57.imageshack.us/img57/4599/cancelledhomefx7.th.jpg[/IMG][/URL]

[URL=http://img174.imageshack.us/my.php?image=gaimaccountsws0.jpg][IMG]http://img174.imageshack.us/img174/962/gaimaccountsws0.th.jpg[/IMG][/URL]

[URL=http://img174.imageshack.us/my.php?image=errorda4.jpg][IMG]http://img174.imageshack.us/img174/6770/errorda4.th.jpg[/IMG][/URL]

Answer for danielgd:

I'm not behind a proxy.
Yes, this account was created with Gaim

Revision history for this message
Moon (moonli1) said :
#4
Revision history for this message
danielgd (danielgd) said :
#5

In "add account" screen, did you pressed "register" button or "save" one?
"Register" button means "tell the server (jabber.org in this case) to create a new account with this data so I can use it".
"Save" button means "the server already knows this account, so I can start using it right now".

It seems you should use the "register" one.
Please, tell us if this solved your problem.

Revision history for this message
Moon (moonli1) said :
#6

--In "add account" screen, did you pressed "register" button or "save" one?
I pressed Register.

I tried cancelling the *Home* entry under *Resource*, like this:

http://i12.tinypic.com/52cit8i.jpg

Anyway my account comes out like this (with the *Home* tag:

http://i3.tinypic.com/54bqaeg.jpg

When I check the box to enable the account, I get this error:

http://i8.tinypic.com/4kw4bjm.jpg

It seems I cannot get rid of the *Home* tag. But this tag appears only with the Jabber server, if I use Hotmail or Yahoo, There's no *Home* tag, but there's no *Register* button either, so I just press *Save*:

http://i10.tinypic.com/4zl8wbc.jpg

And the box near the account name is already checked (no need for me to check it):

http://i6.tinypic.com/6ferjm8.jpg

Revision history for this message
Moon (moonli1) said :
#7

I guess there's no way to solve the problem using a Jabber account with Gaim.

Gaim won't register a Jabber account when pressing the Register button. I guess one should *FIRST* create a Jabber email account (like <email address hidden>) and then ennable it in Gaim *AFTER* it has been created. But how do you create a Jabber email account I don't know and couldn't find out.

So I just created a gmail email account and ennabled that in Gaim. In this way I got everything working.

If anyone knows how to create a Jabber email account please let this forum know.

Thanks

Moon

Revision history for this message
danielgd (danielgd) said :
#8

In the contacts windows should have appear a message with more information about what has gone wrong.
If the message is too cryptic or you'd like to try something else, try to register new jabber account with another jabber client, as psi or gajim. Both can be installed via Synaptic.

Revision history for this message
Best Paolo Naldini (hattory) said :
#9

Or use the gmail talk service that it can be used like jabber account.
In fact I use as jabber account: <email address hidden> (but i use Pidgin)
But I hope that you will resolve the problem.
Bye

Revision history for this message
Moon (moonli1) said :
#10

I've solved by using a gmail account like <email address hidden> (and I use Gaim)

Thank you all for your interest and help.

Moon

Revision history for this message
Moon (moonli1) said :
#11

I've solved by using a gmail account like <email address hidden> (and I use Gaim)

Thank you all for your interest and help.

Moon

Revision history for this message
Moon (moonli1) said :
#12

Thanks Naldini Paolo, that solved my question.