Ubuntu

10.04 upgrade hung on updmap-sys

Asked by Mike Andrec

I was running the Distribution Upgrade GUI to upgrade to 10.04 LTS (I'm embarrassed to say that I don't know exactly what system version I'm upgrading from). It was almost done doing all of the installs (progress bar said "About 3 minutes remaining") when the installer hung. The last message was "Running updmap-sys. This may take some time..." followed by an "empty-box" cursor. The mouse is frozen.

Any suggestions as to what to do short of a hard power-down (presumably leaving the OS in a mangled state) and downloading and installing 10.04 from scratch?

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François Tissandier (baloo) said : 		#1

You should try a CTRL+ALT+F1 to get on a terminal. Enter your login, your password, then you are in a session on the command line. You can do a lot there, providing you know what to type.

I would first run a manual update to see why it fails and how to solve the problem. If you can read this page while entering the command on the computer, I can probably assist you.

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Mike Andrec (dinkorlitz) said : 		#2

Finally got back home to my hung machine.

CTRL-ALT-F1 does NOTHING (no terminal, no login, dead).

I'm tempted to just "pull the plug" on the damn thing and do a clean install of 10.04. All my document files are on another drive which I intentionally disconnected before doing the upgrade, so the worst case scenario is I'll have to reinstall all of the additional applications and do all of the configurations...

Oh well.

ps. I forgot to mention. this was the Ubuntu Studio distro I was upgrading from.

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François Tissandier (baloo) said : 		#3

Ok, if mouse is frozen and CTRL-ALT-F1 doesn't work, the machine is really frozen, you can "pull the plug" as you say. Maybe it will still work and can finish the upgrade.

What video card do you have? You could be the victim of a very nasty problem with some Intel cards. I have some similar "frozen machine" problems recently, it could be the same problem. And I don't know if there is a solution, I'm just being lazy and waiting for Maverick, hoping the new drivers will solve the problem ;)

If your problem is indeed a driver problem, a fresh install won't solve it. But maybe i'm guessing a bit too much and your problem is not as serious.

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