Sify Internet Client issue in India

Asked by Narendra D

I am a Ubuntu Lucid 64bit gnome user from Hyderabad, India.
Sify Broadband is an Internet service provider in India. Sify broadband uses a simple Ethernet based LAN connection to connect its users to the Internet.

I use Sify Broadband internet (wired) with my Ubuntu 10.04 X86_64bit version.

Sify provides a Sify client program on Win, Linux and Mac. This program is the interface between Sify and the customer and is used for logging in and out. The issue is this program does not work on my machine. So i use a web browser based login.

The program is available at http://202.144.65.70:8090/linuxinstall.html
The error that i have got is "sifyconnect: error while loading shared libraries: libssl.so.4: cannot open shared object file: No such file or directory"

And i have not tried the Mac client that is basically a Java app, so may work.

I do have libssl.so.4, but still the same error. So i tried symlinking with
cd /usr/lib
sudo ln -s libssl.so libssl.so.4
sudo ln -s libcrypto.so libcrypto.so.4

But, same error again.

Can anyone help.

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yathishmedhu-ಯತೀಶ್ ಮೆದು (yathishmedhu) said :
#1

hi,
Can send us the screen shot plz.

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yathishmedhu-ಯತೀಶ್ ಮೆದು (yathishmedhu) said :
#2

hi,
Can send us the screen shot plz.

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Narendra D (narendra-diwate) said :
#3

Screenshot attached

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Narendra D (narendra-diwate) said :
#4

Am unable to attach a screenshot. Pl advise.

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yathishmedhu-ಯತೀಶ್ ಮೆದು (yathishmedhu) said :
#5

hi,
just try to work out with this forum

http://ubuntuforums.org/archive/index.php/t-461980.html

http://ubuntuforums.org/showthread.php?p=6721614#post6721614

just try if this can help..you..

Wbr
Yathish

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yathishmedhu-ಯತೀಶ್ ಮೆದು (yathishmedhu) said :
#6

First download sifyclient other dependencies from http://202.144.65.70:8090/.

You need to have alien before hand

TO download alien type "sudo apt-get install alien"

Then by alien convert the rpm packages into deb

Download the tar.gz file form http://202.144.65.70:8090/

then go to terminal

type tar -xvf sify_bbclient-3.0.tar

go to terminal

there navigate to the folder to which it is extracted
For instance you have done it on the Desktop

Try this also

open terminal

Type
1) "cd Desktop"
2) "cd sify_bbclient-3.0"
3) "sudo ./install.sh"

This will install the client

Then type in "sifyconnect"

and this will start the sify client

Try and update plz

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Narendra D (narendra-diwate) said :
#7

I had tried with the non rpm package which had failed. Looks like this attempt is to use the rpm package by converting to deb. Installed Alien and tried converting rpm to deb. However got the foll error:

narendra@diwate:~/Downloads$ sudo alien sify_bband-3.0-0.i586.rpm
[sudo] password for narendra:
error: incorrect format: unknown tag
Warning: Skipping conversion of scripts in package sify_bband: postinst
Warning: Use the --scripts parameter to include the scripts.
Package build failed. Here's the log:
dh_testdir
dh_testdir
dh_testroot
dh_clean -k -d
dh_clean: Compatibility levels before 5 are deprecated.
dh_installdirs
dh_installdirs: Compatibility levels before 5 are deprecated.
dh_installdocs
dh_installdocs: Compatibility levels before 5 are deprecated.
dh_installchangelogs
dh_installchangelogs: Compatibility levels before 5 are deprecated.
find . -maxdepth 1 -mindepth 1 -not -name debian -print0 | \
  xargs -0 -r -i cp -a {} debian/sify-bband
dh_compress
dh_compress: Compatibility levels before 5 are deprecated.
dh_makeshlibs
dh_makeshlibs: Compatibility levels before 5 are deprecated.
dh_installdeb
dh_installdeb: Compatibility levels before 5 are deprecated.
dh_shlibdeps
dh_shlibdeps: Compatibility levels before 5 are deprecated.
dpkg-shlibdeps: error: couldn't find library libssl.so.0.9.7 needed by debian/sify-bband/usr/bin/sifyd (ELF format: 'elf32-i386'; RPATH: '').
Note: libraries are not searched in other binary packages that do not have any shlibs or symbols file.
To help dpkg-shlibdeps find private libraries, you might need to set LD_LIBRARY_PATH.
dh_shlibdeps: dpkg-shlibdeps -Tdebian/sify-bband.substvars debian/sify-bband/usr/bin/sifyd debian/sify-bband/usr/bin/sifyconnect returned exit code 2
make: [binary-arch] Error 9 (ignored)
dh_gencontrol
dh_gencontrol: Compatibility levels before 5 are deprecated.
dpkg-gencontrol: error: current host architecture 'amd64' does not appear in package's architecture list (i386)
dh_gencontrol: dpkg-gencontrol -ldebian/changelog -Tdebian/sify-bband.substvars -Pdebian/sify-bband returned exit code 255
make: *** [binary-arch] Error 9
find: ‘sify_bband-3.0’: No such file or directory
narendra@diwate:~/Downloads$

No luck. Any other advice.
Note: Have already read the post ref above.

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