My new Canon printer seems toi be incompatable with Ubuntu, how do I introduce it?

Canon support is pretty poor in Linux. What model is the printer? You have forgotten a very important piece of information...

There is no text there. If you can provide the model number, we can advise

 Thank you for your reply to myquery. The printer is a Canon Pixma 270.

Hope you can help.

Dorothy Lott

-----Original Message-----
From: actionparsnip <email address hidden>
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Sent: Sun, 5 Sep 2010 8:54
Subject: Re: [Question #124174]: My new Canon printer seems toi be incompatable with Ubuntu, how do I introduce it?

Your question #124174 on gedit in ubuntu changed:
https://answers.launchpad.net/ubuntu/+source/gedit/+question/124174

    Status: Open => Needs information

actionparsnip requested for more information:
Canon support is pretty poor in Linux. What model is the printer? You
have forgotten a very important piece of information...

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http://ubuntu-ky.ubuntuforums.org/showthread.php?p=9302872

If your system is 32bit you DON'T need to use any force just instal them as normal in the order shown in the guide.

 Is PIXMA MP270 not the model number? If not, where do I find it?

-----Original Message-----
From: actionparsnip <email address hidden>
To: <email address hidden>
Sent: Sun, 5 Sep 2010 9:10
Subject: Re: [Question #124174]: My new Canon printer seems toi be incompatable with Ubuntu, how do I introduce it?

Your question #124174 on gedit in ubuntu changed:
https://answers.launchpad.net/ubuntu/+source/gedit/+question/124174

    Status: Open => Answered

actionparsnip proposed the following answer:
There is no text there. If you can provide the model number, we can
advise

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Yeah the Pixma Mp270 is the model number.

I am unable to follow the guide as it comes on a disc which I am unable to download, despite inserting it and clicking on the icon. Also, I have no idea whether the printer is a "32 bit" as mentioned in your reply. Where do I find that information. It is not in the booklets provided!

You dont need the disk, the files are online. There is no such thing as a 32bit printer. The bitness is of the OS you installed. If you run:

uname -m

you willl see i686 (meaning 32bit) or x86_64 (meaning a 64bit OS)

The files you need are all online and that guide shows how to install them as wel as get the scanner working.

This code will get the scanner working AFTER you get the printer installed:

sudo add-apt-repository ppa:robert-ancell/simple-scan && apt-get update; apt-get upgrade

You can get the driver with:

cd ~; wget http://files.canon-europe.com/files/soft37268/software/MP270_debian_driver_pack.tar; tar -xvf MP270_debian_driver_pack.tar; cd MP270_debian_driver_pack; tar zxvf ./tar -xvf ./cnijfilter-mp270series-3.20-1-i386-deb.tar; cd cnijfilter-mp270series-3.20-1-i386-deb; cd packages; sudo dpkg -i ./cnijfilter-common_3.20-1_i386.deb; sudo dpkg -i ./cnijfilter-mp270series_3.20-1_i386.deb

Should do it, basically the archive downloaded has the debs you need. The CD is of NO value to you as it only has windows driver