OS download stops from Ubuntu.com on a MS Windows PC.

Asked by Chris on 2010-08-23

When downloading OS from Ubuntu.com from a MS Windows based system, download stops and effectively fails. Transfer rate and time to completion will freeze. Usually happens around one hour. Download transfer window may go away on it's own.

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kurt belgrave (trinikrono) said : #1

Thank you for taking the time to report this issue and helping to make Ubuntu better. Examining the information you have given us, this does not appear to be a bug report so we are closing it and converting it to a question in the support tracker. We appreciate the difficulties you are facing, but it would make more sense to raise problems you are having in the support tracker at https://answers.launchpad.net/ubuntu if you are uncertain if they are bugs. For help on reporting bugs, see https://help.ubuntu.com/community/ReportingBugs .

Try a different mirror

Please use the torrent protocol to download the Ubuntu iso image (read below)

Here some general note on install Ubuntu and howto to get a good ubuntu iso cd image (.iso) to burn on a cd:

- Here the steps to install Ubuntu 10.04.1 https://help.ubuntu.com/community/GraphicalInstall
- Here a video http://www.youtube.com/watch?v=XaqaDZZ_P0g&feature=fvw

The main ubuntu site is this: www.ubuntu.com and the download location is this

Ubuntu prerequisites: https://help.ubuntu.com/community/Installation/SystemRequirements
Ubuntu 10.04.1 release notes: https://wiki.ubuntu.com/LucidLynx/ReleaseNotes

1) please download the 700 mb file http://www.ubuntu.com/desktop/get-ubuntu/download simply press on download button
To avoid download errors download the desired ubuntu iso install cd image using the torrent protocol.

- if you are using Windows please install a torrent client i suggest you http://deluge-torrent.org/
and download the iso using a .torrent link from here:

2) PLEASE BE SURE TO CHECK the md5sum of downloaded file to be sure it have no error https://help.ubuntu.com/community/HowToMD5SUM
Only if the md5sum number match with this: http://releases.ubuntu.com/10.04.1/MD5SUMS go to the next steps.

3) burn the iso image onto a cd, to do it install and use http://infrarecorder.org/?page_id=5 burn the cd at lower speed you can do and activate the data verify

4) insert the self made install cd into your pc cdrom drive and reboot your pc. YOU MUST NOT SEE Windows starting and you can try Ubuntu from cdrom and then install it

If you have trouble with installation (the system freeze or you can't complete it) be sure to read the above suggestions, then:

1.a ) Please boot entirely (you must not see windows starting) from Ubuntu live install cd and when the system start to boot from cd you will see two bottom screen icons (keyboard and man inside circle ) please press space (choose your desired language) then a screen textual center menu will appear to you with this items in it:

Try Ubuntu without installing
Install Ubuntu
Check disc for defects
Test memory
Boot from first hard disk

Please select "Check disc for defects" and press enter to test if your cd-driver can read in a good way the live install cd... or if the install cd have some defective file in it.
Then please also perform a Test memory to be sure your pc RAM memory have not any issue

If you get a blank screen at boot after install or booting from the Ubuntu install cd please read:


---- if you have trouble with intel8xxx graphic cards:

please try this: https://wiki.ubuntu.com/X/Bugs/Lucidi8xxFreezes

Additionally, if you are new to Ubuntu, i recommend reading through the Ubuntu Manual, it's very informative:


Click on the "download Button" to download the latest PDF version.

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