ubuntu 10.04 does not detect usb drive Huawei USB dongle

Can you boot with the device un-attached, log in then wait for the system to settle. Then attatch the device, wait 10 secnds then run:

sudo fdisk -l; dmesg | tail -n 20

what is output?

sudo fdisk -l; dmesg | tail -n 20

dear actionparsnip

thanks for such a quick response
i checked the file sys of the drive in xp, it is fat (not fat 32).
as per ur instructions, waited almost a minute before the process. the output was as follows:

asp@asp:~$ sudo fdisk -l; dmesg | tail -n 20

Disk /dev/sda: 60.0 GB, 60011642880 bytes

255 heads, 63 sectors/track, 7296 cylinders
Units = cylinders of 16065 * 512 = 8225280 bytes
Sector size (logical/physical): 512 bytes / 512 bytes
I/O size (minimum/optimal): 512 bytes / 512 bytes

Disk identifier: 0xd4f1d4f1

   Device Boot Start End Blocks Id System
/dev/sda1 * 1 2245 18030573+ 7 HPFS/NTFS
/dev/sda2 2245 7296 40573505 f W95 Ext'd (LBA)
/dev/sda5 3825 5593 14209182+ 7 HPFS/NTFS
/dev/sda6 5594 7296 13679316 7 HPFS/NTFS
/dev/sda7 2245 3752 12101632 83 Linux
/dev/sda8 3752 3824 581632 82 Linux swap / Solaris

Partition table entries are not in disk order

[ 19.212086] pci 0000:01:00.0: power state changed by ACPI to D0
[ 19.212110] alloc irq_desc for 16 on node -1
[ 19.212113] alloc kstat_irqs on node -1
[ 19.212125] pci 0000:01:00.0: PCI INT A -> GSI 16 (level, low) -> IRQ 16
[ 19.214159] [drm] Initialized via 2.11.1 20070202 for 0000:01:00.0 on minor 0
[ 19.217586] agpgart-via 0000:00:00.0: AGP 3.5 bridge
[ 19.217619] agpgart-via 0000:00:00.0: bridge is in legacy mode, falling back to 2.x
[ 19.217627] agpgart-via 0000:00:00.0: putting AGP V2 device into 0x mode
[ 19.217715] pci 0000:01:00.0: putting AGP V2 device into 0x mode
[ 420.440076] usb 1-3: new high speed USB device using ehci_hcd and address 2
[ 425.440060] ehci_hcd 0000:00:10.3: Unlink after no-IRQ? Controller is probably using the wrong IRQ.
[ 435.996061] usb 1-3: device not accepting address 2, error -110
[ 436.108067] usb 1-3: new high speed USB device using ehci_hcd and address 3
[ 451.664220] usb 1-3: device not accepting address 3, error -110
[ 451.776071] usb 1-3: new high speed USB device using ehci_hcd and address 4
[ 462.208069] usb 1-3: device not accepting address 4, error -110
[ 462.320067] usb 1-3: new high speed USB device using ehci_hcd and address 5
[ 472.752059] usb 1-3: device not accepting address 5, error -110
[ 472.752102] hub 1-0:1.0: unable to enumerate USB device on port 3
[ 475.004015] ehci_hcd 0000:00:10.3: force halt; handhake dc818014 0000c000 00000000 -> -110

I have installed both "pmount_0.9.20-2_i386.deb" and "usbmount_0.0.19.1ubuntu1_all.deb" manually.

thanks again.

can you post result of:
   lsusb
to check if problem lies in USB detection of sandisk or in a higher level.

Hi delance,

asp@asp:~$ lsusb
Bus 004 Device 001: ID 1d6b:001 Linux Foundation 1.1 root hub
Bus 003 Device 001: ID 1d6b:001 Linux Foundation 1.1 root hub
Bus 002 Device 001: ID 1d6b:001 Linux Foundation 1.1 root hub
Bus 001 Device 001: ID 1d6b:002 Linux Foundation 2.0 root hub

Thanks again.

All devices are root hub, which means any external USB devices is detected.
Plug and unplug your sandisk to verify it doesn't appear in the list.
Plug and unplug another external USB device to check if it appears in the list.
Try also with another OS (Windows) or in another computer.

ehci_hcd 0000:00:10.3: Unlink after no-IRQ? Controller is probably using the wrong IRQ.

Dead giveaway, check the IRQ settings in BIOS are set to auto assign. The controller is currently misconfigured so the southbridge cannot talk to it.

Dear delance,

Tried to plug and unplug, no response.
The other usb drive that I have is a Buffalo 250 GB HDD, which also has the same problem.
The devices work normally on XP.

Thanks.

Dear actionparsnip,

I'm using an HCL Laptop with "Insyde Software" BIOS, which is not configurable (when I press F2 key on boot for setup). Can you tell me any method with which I can configure the controller from inside Ubuntu?

Thanks.

Problem lies in USB bus management, area in which I'm not competent.
C

Problem lies in USB bus management, area in which I'm not competent.

Dear delance,

Thanks a ton for the help, can u suggest any books which I should read, as I am pretty new to Ubuntu.
Regards.

If it works on XP, we could expect it works with Linux and the BIOS is OK.

1) Can you try with other USB port ? It is possible that motherboard has many USB controller (it happens for desktop computer, less usual with laptop).
2) If at boot screen, you have choice between many kernel, try another one. Perhaps it is a bug linked to a specific version of a Linux kernel.
3) Is it a new bug or do you have just installed Ubuntu 10.04 on your computer ?
4) What is the exact model of this laptop, and is it possible to get user manual on the Web (to have a look at BIOS parameters) ?
5) What is the kernel version (try "uname -a") ? Perhaps, we will have to raise a bug against kernel.

Dear delance,

1) Tried it on the two other USB ports, still nothing.

2) I get five options at the boot screen
 a) Ubuntu with Linux 2.6.32-21 generic
 b) Ubuntu with Linux 2.6.32-21 generic (recovery mode)
 c) Memory test (memtest86+)
 d) Memory test (memtest86+, serial console 115200)
 e) Microsoft Windows XP Professional (on /dev/sda1)

3) I installed Ubuntu in May this yr. There is one 60GB hard disk with three partitions displayed as C, D and F drives, alongwith the Ubuntu partitions which are not displayed in XP. XP is installed on C drive.

4) The model number of the laptop is HCL Notebook P7910, and I think no user manual is available in the market or on the Web.

5) asp@asp:~$ uname -a
Linux asp 2.6.32-21-generic #32-Ubuntu SMP Fri Apr 16 08:10:02 UTC 2010 i686 GNU/Linux

I must be bugging u a lot with all these queries, but I seriously want to switch over permanently from XP (blame the human desire for change).

Thanks again.

The problem exists ever since I've installed Ubuntu.

Added to the problem is the fact that my internet connection is via a Huawei USB dongle, which is, again, not detected by Ubuntu. So I have to read your reply, copy the instructions to a text file, save it to the HDD, then reboot into Ubuntu, apply the instructions, copy and paste the results back into the text file and then reboot into XP, connect to the net and reply.

I think I should reinstall my copy of Ubuntu, but can that be done while the previous copy exists? Is the process the same as installing it for the first time or are there any changes?

Dear delance,

Surprisingly, when I booted my system with my huawei dongle plugged in, after a short while, it detected the device, and presently I am connected to the net and downloading the latest kernel and other updates. Let us hope it keeps working this way.

Dear delance,
I'm back to square one. That was a fluke. Help!

Sounds like a bug

Dear delance and actionparsnip,

I guess there is either some fault in my usb port or some bug. I connect my Huawei USB dongle and then boot, it detects the device and then i have to reconfigure my wireless broadband everytime. I think i should report a bug. How can i do that?

I feel the dongle started being detected faster after i installed "afuse 0.2-3", I might be wrong.

Thanks a ton for all the help to both of you. I think I'll click the "Problem Solved" icon.

Take Care.

Thanks delance, that solved my question.

https://help.ubuntu.com/community/ReportingBugs