Ubuntu

Codec + Mixer: Realtek ALC260 - ALC260 Analog [ALC260 Analog] Audio device [0403]: ATI Technologies Inc SBx00 Azalia (Intel HDA) [1002:4383] - rear speakers not working on HP Compaq DC5750S/A64-38/39 120/4k US (HP Compaq dc5750 Small Form Factor) in Ubuntu 10.04 LTS (front speakers are working)

Asked by JoltSystems

I have the HDA-Intel HDA ATI SB sound system. When using Ubuntu 9.04 and 9.10, all sound ports work properly. Upon upgrading to 10.04, only the front plugs work. I have viewed several videos, went through numerous ubuntu help forums and tried everything suggested, yet still there is not sound from the rear speakers. In my Pulse Volume Control, Output Devices Tab, it says under Rear Center, Silence. I do not have surround sound speakers, just cheap Dell speakers that work fine...just not from the rear jack on 10.04.

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Mark Rijckenberg (markrijckenberg) said : 		#1

Please execute step 2, then send us the full terminal output from step 3 and step 4 from this procedure:

https://help.ubuntu.com/community/SoundTroubleshootingProcedure

Please also specify the exact model and make of your PC (if possible)

Revision history for this message
JoltSystems (victordugas) said : 		#2

The exact make and model of the unit is an HP Compaq DC5750S/A64-38/39 120/4k US

Step 3 Output:

upload=true&script=true&cardinfo=
!!################################
!!ALSA Information Script v 0.4.59
!!################################

!!Script ran on: Fri Jun 11 16:23:08 UTC 2010

!!Linux Distribution
!!------------------

Ubuntu 10.04 LTS \n \l DISTRIB_ID=Ubuntu DISTRIB_DESCRIPTION="Ubuntu 10.04 LTS"

!!DMI Information
!!---------------

Manufacturer: Hewlett-Packard
Product Name: HP Compaq dc5750 Small Form Factor

!!Kernel Information
!!------------------

Kernel release: 2.6.32-22-generic-pae
Operating System: GNU/Linux
Architecture: i686
Processor: unknown
SMP Enabled: Yes

!!ALSA Version
!!------------

Driver version: 1.0.23
Library version: 1.0.22
Utilities version: 1.0.22

!!Loaded ALSA modules
!!-------------------

snd_hda_intel

!!Sound Servers on this system
!!----------------------------

Pulseaudio:
      Installed - Yes (/usr/bin/pulseaudio)
      Running - Yes

ESound Daemon:
      Installed - Yes (/usr/bin/esd)
      Running - No

!!Soundcards recognised by ALSA
!!-----------------------------

 0 [SB ]: HDA-Intel - HDA ATI SB
                      HDA ATI SB at 0xd8a00000 irq 16

!!PCI Soundcards installed in the system
!!--------------------------------------

00:14.2 Audio device: ATI Technologies Inc SBx00 Azalia (Intel HDA)

!!Advanced information - PCI Vendor/Device/Susbsystem ID's
!!--------------------------------------------------------

00:14.2 0403: 1002:4383
 Subsystem: 103c:280a

!!Modprobe options (Sound related)
!!--------------------------------

snd-atiixp-modem: index=-2
snd-intel8x0m: index=-2
snd-via82xx-modem: index=-2
snd-usb-audio: index=-2
snd-usb-us122l: index=-2
snd-usb-usx2y: index=-2
snd-usb-caiaq: index=-2
snd-cmipci: mpu_port=0x330 fm_port=0x388
snd-pcsp: index=-2

!!Loaded sound module options
!!--------------------------

!!Module: snd_hda_intel
 bdl_pos_adj : 32,-1,-1,-1,-1,-1,-1,-1
 beep_mode : 1,1,1,1,1,1,1,1
 enable : Y,Y,Y,Y,Y,Y,Y,Y
 enable_msi : -1
 id : <NULL>,<NULL>,<NULL>,<NULL>,<NULL>,<NULL>,<NULL>,<NULL>
 index : -1,-1,-1,-1,-1,-1,-1,-1
 model : <NULL>,<NULL>,<NULL>,<NULL>,<NULL>,<NULL>,<NULL>,<NULL>
 patch : <NULL>,<NULL>,<NULL>,<NULL>,<NULL>,<NULL>,<NULL>,<NULL>
 position_fix : 0,0,0,0,0,0,0,0
 power_save : 0
 power_save_controller : Y
 probe_mask : -1,-1,-1,-1,-1,-1,-1,-1
 probe_only : 0,0,0,0,0,0,0,0
 single_cmd : N

!!HDA-Intel Codec information
!!---------------------------
--startcollapse--

Codec: Realtek ALC260
Address: 3
Function Id: 0x1
Vendor Id: 0x10ec0260
Subsystem Id: 0x103c280a
Revision Id: 0x100400
No Modem Function Group found
Default PCM:
    rates [0x560]: 44100 48000 96000 192000
    bits [0xe]: 16 20 24
    formats [0x1]: PCM
Default Amp-In caps: N/A
Default Amp-Out caps: N/A
GPIO: io=4, o=0, i=0, unsolicited=1, wake=0
  IO[0]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
  IO[1]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
  IO[2]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
  IO[3]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
Node 0x02 [Audio Output] wcaps 0x11: Stereo
  Device: name="ALC260 Analog", type="Audio", device=0
  Converter: stream=5, channel=0
  PCM:
    rates [0x560]: 44100 48000 96000 192000
    bits [0xe]: 16 20 24
    formats [0x1]: PCM
Node 0x03 [Audio Output] wcaps 0x211: Stereo Digital
  Converter: stream=0, channel=0
  Digital:
  Digital category: 0x0
  PCM:
    rates [0x560]: 44100 48000 96000 192000
    bits [0x1e]: 16 20 24 32
    formats [0x1]: PCM
Node 0x04 [Audio Input] wcaps 0x10011b: Stereo Amp-In
  Control: name="Input Source", index=0, device=0
  Control: name="Capture Switch", index=0, device=0
  Control: name="Capture Volume", index=0, device=0
  Device: name="ALC260 Analog", type="Audio", device=0
  Amp-In caps: ofs=0x00, nsteps=0x23, stepsize=0x03, mute=1
  Amp-In vals: [0x23 0x23] [0x23 0x23] [0x23 0x23] [0x23 0x23] [0x23 0x23] [0x23 0x23] [0x23 0x23]
  Converter: stream=0, channel=0
  SDI-Select: 0
  PCM:
    rates [0x160]: 44100 48000 96000
    bits [0x6]: 16 20
    formats [0x1]: PCM
  Connection: 7
     0x12 0x13 0x14* 0x15 0x16 0x0f 0x10
Node 0x05 [Audio Input] wcaps 0x10011b: Stereo Amp-In
  Amp-In caps: ofs=0x00, nsteps=0x23, stepsize=0x03, mute=1
  Amp-In vals: [0x00 0x00] [0x00 0x00] [0x00 0x00] [0x00 0x00] [0x00 0x00] [0x00 0x00] [0x00 0x00] [0x00 0x00]
  Converter: stream=0, channel=0
  SDI-Select: 0
  PCM:
    rates [0x160]: 44100 48000 96000
    bits [0x6]: 16 20
    formats [0x1]: PCM
  Connection: 8
     0x12* 0x13 0x14 0x15 0x16 0x07 0x0f 0x10
Node 0x06 [Audio Input] wcaps 0x100391: Stereo Digital
  Converter: stream=0, channel=0
  SDI-Select: 0
  Digital:
  Digital category: 0x0
  PCM:
    rates [0x160]: 44100 48000 96000
    bits [0x1e]: 16 20 24 32
    formats [0x1]: PCM
  Unsolicited: tag=00, enabled=0
  Connection: 1
     0x19
Node 0x07 [Audio Mixer] wcaps 0x20010b: Stereo Amp-In
  Control: name="Mic Playback Volume", index=0, device=0
    ControlAmp: chs=3, dir=In, idx=2, ofs=0
  Control: name="Mic Playback Switch", index=0, device=0
    ControlAmp: chs=3, dir=In, idx=2, ofs=0
  Control: name="Line Playback Volume", index=0, device=0
    ControlAmp: chs=3, dir=In, idx=1, ofs=0
  Control: name="Line Playback Switch", index=0, device=0
    ControlAmp: chs=3, dir=In, idx=1, ofs=0
  Control: name="Aux Playback Volume", index=0, device=0
    ControlAmp: chs=3, dir=In, idx=6, ofs=0
  Control: name="Aux Playback Switch", index=0, device=0
    ControlAmp: chs=3, dir=In, idx=6, ofs=0
  Control: name="Beep Playback Volume", index=0, device=0
    ControlAmp: chs=3, dir=In, idx=5, ofs=0
  Control: name="Beep Playback Switch", index=0, device=0
    ControlAmp: chs=3, dir=In, idx=5, ofs=0
  Amp-In caps: ofs=0x23, nsteps=0x41, stepsize=0x03, mute=1
  Amp-In vals: [0x80 0x80] [0x00 0x00] [0xa4 0xa4] [0x80 0x80] [0x80 0x80] [0xa3 0xa3] [0x80 0x80] [0xa3 0xa3]
  Connection: 8
     0x12 0x13 0x14 0x15 0x16 0x17 0x0f 0x10
Node 0x08 [Audio Mixer] wcaps 0x20010f: Stereo Amp-In Amp-Out
  Amp-In caps: ofs=0x00, nsteps=0x00, stepsize=0x00, mute=1
  Amp-In vals: [0x00 0x00] [0x00 0x00]
  Amp-Out caps: ofs=0x40, nsteps=0x40, stepsize=0x03, mute=0
  Amp-Out vals: [0x00 0x00]
  Connection: 2
     0x02 0x07
Node 0x09 [Audio Mixer] wcaps 0x20010f: Stereo Amp-In Amp-Out
  Control: name="Headphone Playback Volume", index=0, device=0
    ControlAmp: chs=3, dir=Out, idx=0, ofs=0
  Amp-In caps: ofs=0x00, nsteps=0x00, stepsize=0x00, mute=1
  Amp-In vals: [0x00 0x00] [0x00 0x00]
  Amp-Out caps: ofs=0x40, nsteps=0x40, stepsize=0x03, mute=0
  Amp-Out vals: [0x40 0x40]
  Connection: 2
     0x02 0x07
Node 0x0a [Audio Mixer] wcaps 0x20010e: Mono Amp-In Amp-Out
  Control: name="Front Playback Volume", index=0, device=0
    ControlAmp: chs=2, dir=Out, idx=0, ofs=0
  Amp-In caps: ofs=0x00, nsteps=0x00, stepsize=0x00, mute=1
  Amp-In vals: [0x00] [0x00]
  Amp-Out caps: ofs=0x23, nsteps=0x41, stepsize=0x03, mute=0
  Amp-Out vals: [0x00]
  Connection: 2
     0x02 0x07
Node 0x0b [Audio Selector] wcaps 0x300101: Stereo
  Connection: 2
     0x08* 0x09
Node 0x0c [Audio Selector] wcaps 0x300101: Stereo
  Connection: 2
     0x08* 0x09
Node 0x0d [Audio Selector] wcaps 0x300101: Stereo
  Connection: 2
     0x08* 0x09
Node 0x0e [Audio Selector] wcaps 0x300101: Stereo
  Connection: 2
     0x08* 0x09
Node 0x0f [Pin Complex] wcaps 0x40018d: Stereo Amp-Out
  Amp-Out caps: ofs=0x00, nsteps=0x00, stepsize=0x00, mute=1
  Amp-Out vals: [0x80 0x80]
  Pincap 0x0001003f: IN OUT HP EAPD Detect Trigger ImpSense
  EAPD 0x2: EAPD
  Pin Default 0x99930130: [Fixed] Aux at Int ATAPI
    Conn = ATAPI, Color = Unknown
    DefAssociation = 0x3, Sequence = 0x0
    Misc = NO_PRESENCE
  Pin-ctls: 0x20: IN
  Unsolicited: tag=00, enabled=0
  Connection: 1
     0x08
Node 0x10 [Pin Complex] wcaps 0x40018d: Stereo Amp-Out
  Control: name="Headphone Playback Switch", index=0, device=0
    ControlAmp: chs=3, dir=Out, idx=0, ofs=0
  Amp-Out caps: ofs=0x00, nsteps=0x00, stepsize=0x00, mute=1
  Amp-Out vals: [0x00 0x00]
  Pincap 0x0001003f: IN OUT HP EAPD Detect Trigger ImpSense
  EAPD 0x2: EAPD
  Pin Default 0x0221101f: [Jack] HP Out at Ext Front
    Conn = 1/8, Color = Black
    DefAssociation = 0x1, Sequence = 0xf
  Pin-ctls: 0xc0: OUT HP
  Unsolicited: tag=00, enabled=0
  Connection: 1
     0x09
Node 0x11 [Pin Complex] wcaps 0x40010c: Mono Amp-Out
  Control: name="Front Playback Switch", index=0, device=0
    ControlAmp: chs=2, dir=Out, idx=0, ofs=0
  Amp-Out caps: ofs=0x00, nsteps=0x00, stepsize=0x00, mute=1
  Amp-Out vals: [0x80]
  Pincap 0x00000010: OUT
  Pin Default 0x99030120: [Fixed] Line Out at Int ATAPI
    Conn = ATAPI, Color = Unknown
    DefAssociation = 0x2, Sequence = 0x0
    Misc = NO_PRESENCE
  Pin-ctls: 0x40: OUT
  Connection: 1
     0x0a
Node 0x12 [Pin Complex] wcaps 0x40018d: Stereo Amp-Out
  Amp-Out caps: ofs=0x00, nsteps=0x00, stepsize=0x00, mute=1
  Amp-Out vals: [0x80 0x80]
  Pincap 0x0000133f: IN OUT HP Detect Trigger ImpSense
    Vref caps: HIZ 50 80
  Pin Default 0x411111f0: [N/A] Speaker at Ext Rear
    Conn = 1/8, Color = Black
    DefAssociation = 0xf, Sequence = 0x0
    Misc = NO_PRESENCE
  Pin-ctls: 0x21: IN VREF_50
  Unsolicited: tag=00, enabled=0
  Connection: 1
     0x0b
Node 0x13 [Pin Complex] wcaps 0x40018d: Stereo Amp-Out
  Amp-Out caps: ofs=0x00, nsteps=0x00, stepsize=0x00, mute=1
  Amp-Out vals: [0x80 0x80]
  Pincap 0x0000133f: IN OUT HP Detect Trigger ImpSense
    Vref caps: HIZ 50 80
  Pin Default 0x01813c31: [Jack] Line In at Ext Rear
    Conn = 1/8, Color = Blue
    DefAssociation = 0x3, Sequence = 0x1
  Pin-ctls: 0x20: IN VREF_HIZ
  Unsolicited: tag=00, enabled=0
  Connection: 1
     0x0c
Node 0x14 [Pin Complex] wcaps 0x40018d: Stereo Amp-Out
  Amp-Out caps: ofs=0x00, nsteps=0x00, stepsize=0x00, mute=1
  Amp-Out vals: [0x80 0x80]
  Pincap 0x0000133f: IN OUT HP Detect Trigger ImpSense
    Vref caps: HIZ 50 80
  Pin Default 0x02a1183e: [Jack] Mic at Ext Front
    Conn = 1/8, Color = Black
    DefAssociation = 0x3, Sequence = 0xe
  Pin-ctls: 0x24: IN VREF_80
  Unsolicited: tag=00, enabled=0
  Connection: 1
     0x0d
Node 0x15 [Pin Complex] wcaps 0x40018d: Stereo Amp-Out
  Amp-Out caps: ofs=0x00, nsteps=0x00, stepsize=0x00, mute=1
  Amp-Out vals: [0x80 0x80]
  Pincap 0x0000133f: IN OUT HP Detect Trigger ImpSense
    Vref caps: HIZ 50 80
  Pin Default 0x01014c10: [Jack] Line Out at Ext Rear
    Conn = 1/8, Color = Green
    DefAssociation = 0x1, Sequence = 0x0
  Pin-ctls: 0x20: IN VREF_HIZ
  Unsolicited: tag=00, enabled=0
  Connection: 1
     0x0e
Node 0x16 [Pin Complex] wcaps 0x400001: Stereo
  Pincap 0x00000020: IN
  Pin Default 0x411111f0: [N/A] Speaker at Ext Rear
    Conn = 1/8, Color = Black
    DefAssociation = 0xf, Sequence = 0x0
    Misc = NO_PRESENCE
  Pin-ctls: 0x00:
Node 0x17 [Pin Complex] wcaps 0x400000: Mono
  Pincap 0x00000020: IN
  Pin Default 0x411111f0: [N/A] Speaker at Ext Rear
    Conn = 1/8, Color = Black
    DefAssociation = 0xf, Sequence = 0x0
    Misc = NO_PRESENCE
  Pin-ctls: 0x00:
Node 0x18 [Pin Complex] wcaps 0x400380: Mono Digital
  Pincap 0x00000014: OUT Detect
  Pin Default 0x411111f0: [N/A] Speaker at Ext Rear
    Conn = 1/8, Color = Black
    DefAssociation = 0xf, Sequence = 0x0
    Misc = NO_PRESENCE
  Pin-ctls: 0x00:
  Unsolicited: tag=00, enabled=0
  Connection: 1
     0x03
Node 0x19 [Pin Complex] wcaps 0x400280: Mono Digital
  Pincap 0x00000024: IN Detect
  Pin Default 0x411111f0: [N/A] Speaker at Ext Rear
    Conn = 1/8, Color = Black
    DefAssociation = 0xf, Sequence = 0x0
    Misc = NO_PRESENCE
  Pin-ctls: 0x00:
  Unsolicited: tag=00, enabled=0
Node 0x1a [Vendor Defined Widget] wcaps 0xf00040: Mono
  Processing caps: benign=0, ncoeff=13
Node 0x1b [Volume Knob Widget] wcaps 0x600080: Mono
  Volume-Knob: delta=0, steps=64, direct=0, val=63
  Unsolicited: tag=00, enabled=0
  Connection: 0
--endcollapse--

!!ALSA Device nodes
!!-----------------

crw-rw----+ 1 root audio 116, 0 Jun 11 12:04 /dev/snd/controlC0
crw-rw----+ 1 root audio 116, 7 Jun 11 12:04 /dev/snd/hwC0D3
crw-rw----+ 1 root audio 116, 24 Jun 11 12:13 /dev/snd/pcmC0D0c
crw-rw----+ 1 root audio 116, 16 Jun 11 12:04 /dev/snd/pcmC0D0p
crw-rw----+ 1 root audio 116, 1 Jun 11 12:04 /dev/snd/seq
crw-rw----+ 1 root audio 116, 33 Jun 11 12:04 /dev/snd/timer

/dev/snd/by-path:
total 0
drwxr-xr-x 2 root root 60 Jun 11 12:04 .
drwxr-xr-x 3 root root 180 Jun 11 12:04 ..
lrwxrwxrwx 1 root root 12 Jun 11 12:04 pci-0000:00:14.2 -> ../controlC0

!!Aplay/Arecord output
!!------------

APLAY

**** List of PLAYBACK Hardware Devices ****
card 0: SB [HDA ATI SB], device 0: ALC260 Analog [ALC260 Analog]
  Subdevices: 0/1
  Subdevice #0: subdevice #0

ARECORD

**** List of CAPTURE Hardware Devices ****
card 0: SB [HDA ATI SB], device 0: ALC260 Analog [ALC260 Analog]
  Subdevices: 1/1
  Subdevice #0: subdevice #0

!!Amixer output
!!-------------

!!-------Mixer controls for card 0 [SB]

Card hw:0 'SB'/'HDA ATI SB at 0xd8a00000 irq 16'
  Mixer name : 'Realtek ALC260'
  Components : 'HDA:10ec0260,103c280a,00100400'
  Controls : 18
  Simple ctrls : 10
Simple mixer control 'Master',0
  Capabilities: pvolume pvolume-joined pswitch pswitch-joined penum
  Playback channels: Mono
  Limits: Playback 0 - 65
  Mono: Playback 65 [100%] [1.00dB] [on]
Simple mixer control 'Headphone',0
  Capabilities: pvolume pswitch penum
  Playback channels: Front Left - Front Right
  Limits: Playback 0 - 64
  Mono:
  Front Left: Playback 64 [100%] [0.00dB] [on]
  Front Right: Playback 64 [100%] [0.00dB] [on]
Simple mixer control 'PCM',0
  Capabilities: pvolume penum
  Playback channels: Front Left - Front Right
  Limits: Playback 0 - 255
  Mono:
  Front Left: Playback 255 [100%] [0.00dB]
  Front Right: Playback 255 [100%] [0.00dB]
Simple mixer control 'Front',0
  Capabilities: pvolume pvolume-joined pswitch pswitch-joined penum
  Playback channels: Mono
  Limits: Playback 0 - 65
  Mono: Playback 0 [0%] [-35.00dB] [off]
Simple mixer control 'Line',0
  Capabilities: pvolume pswitch penum
  Playback channels: Front Left - Front Right
  Limits: Playback 0 - 65
  Mono:
  Front Left: Playback 0 [0%] [-35.00dB] [on]
  Front Right: Playback 0 [0%] [-35.00dB] [on]
Simple mixer control 'Mic',0
  Capabilities: pvolume pswitch penum
  Playback channels: Front Left - Front Right
  Limits: Playback 0 - 65
  Mono:
  Front Left: Playback 36 [55%] [1.00dB] [off]
  Front Right: Playback 36 [55%] [1.00dB] [off]
Simple mixer control 'Beep',0
  Capabilities: pvolume pswitch penum
  Playback channels: Front Left - Front Right
  Limits: Playback 0 - 65
  Mono:
  Front Left: Playback 35 [54%] [0.00dB] [off]
  Front Right: Playback 35 [54%] [0.00dB] [off]
Simple mixer control 'Aux',0
  Capabilities: pvolume pswitch penum
  Playback channels: Front Left - Front Right
  Limits: Playback 0 - 65
  Mono:
  Front Left: Playback 0 [0%] [-35.00dB] [off]
  Front Right: Playback 0 [0%] [-35.00dB] [off]
Simple mixer control 'Capture',0
  Capabilities: cvolume cswitch penum
  Capture channels: Front Left - Front Right
  Limits: Capture 0 - 35
  Front Left: Capture 35 [100%] [35.00dB] [on]
  Front Right: Capture 35 [100%] [35.00dB] [on]
Simple mixer control 'Input Source',0
  Capabilities: cenum
  Items: 'Mic' 'Line' 'Aux'
  Item0: 'Mic'

!!Alsactl output
!!-------------

--startcollapse--
state.SB {
 control.1 {
  comment.access 'read write'
  comment.type INTEGER
  comment.count 1
  comment.range '0 - 65'
  comment.dbmin -3500
  comment.dbmax 3000
  iface MIXER
  name 'Front Playback Volume'
  value 0
 }
 control.2 {
  comment.access 'read write'
  comment.type BOOLEAN
  comment.count 1
  iface MIXER
  name 'Front Playback Switch'
  value false
 }
 control.3 {
  comment.access 'read write'
  comment.type INTEGER
  comment.count 2
  comment.range '0 - 64'
  comment.dbmin -6400
  comment.dbmax 0
  iface MIXER
  name 'Headphone Playback Volume'
  value.0 64
  value.1 64
 }
 control.4 {
  comment.access 'read write'
  comment.type BOOLEAN
  comment.count 2
  iface MIXER
  name 'Headphone Playback Switch'
  value.0 true
  value.1 true
 }
 control.5 {
  comment.access 'read write'
  comment.type INTEGER
  comment.count 2
  comment.range '0 - 65'
  comment.dbmin -3500
  comment.dbmax 3000
  iface MIXER
  name 'Mic Playback Volume'
  value.0 36
  value.1 36
 }
 control.6 {
  comment.access 'read write'
  comment.type BOOLEAN
  comment.count 2
  iface MIXER
  name 'Mic Playback Switch'
  value.0 false
  value.1 false
 }
 control.7 {
  comment.access 'read write'
  comment.type INTEGER
  comment.count 2
  comment.range '0 - 65'
  comment.dbmin -3500
  comment.dbmax 3000
  iface MIXER
  name 'Line Playback Volume'
  value.0 0
  value.1 0
 }
 control.8 {
  comment.access 'read write'
  comment.type BOOLEAN
  comment.count 2
  iface MIXER
  name 'Line Playback Switch'
  value.0 true
  value.1 true
 }
 control.9 {
  comment.access 'read write'
  comment.type INTEGER
  comment.count 2
  comment.range '0 - 65'
  comment.dbmin -3500
  comment.dbmax 3000
  iface MIXER
  name 'Aux Playback Volume'
  value.0 0
  value.1 0
 }
 control.10 {
  comment.access 'read write'
  comment.type BOOLEAN
  comment.count 2
  iface MIXER
  name 'Aux Playback Switch'
  value.0 false
  value.1 false
 }
 control.11 {
  comment.access 'read write'
  comment.type BOOLEAN
  comment.count 2
  iface MIXER
  name 'Capture Switch'
  value.0 true
  value.1 true
 }
 control.12 {
  comment.access 'read write'
  comment.type INTEGER
  comment.count 2
  comment.range '0 - 35'
  comment.dbmin 0
  comment.dbmax 3500
  iface MIXER
  name 'Capture Volume'
  value.0 35
  value.1 35
 }
 control.13 {
  comment.access 'read write'
  comment.type ENUMERATED
  comment.count 1
  comment.item.0 Mic
  comment.item.1 Line
  comment.item.2 Aux
  iface MIXER
  name 'Input Source'
  value Mic
 }
 control.14 {
  comment.access 'read write'
  comment.type INTEGER
  comment.count 2
  comment.range '0 - 65'
  comment.dbmin -3500
  comment.dbmax 3000
  iface MIXER
  name 'Beep Playback Volume'
  value.0 35
  value.1 35
 }
 control.15 {
  comment.access 'read write'
  comment.type BOOLEAN
  comment.count 2
  iface MIXER
  name 'Beep Playback Switch'
  value.0 false
  value.1 false
 }
 control.16 {
  comment.access 'read write'
  comment.type INTEGER
  comment.count 1
  comment.range '0 - 65'
  comment.dbmin -6400
  comment.dbmax 100
  iface MIXER
  name 'Master Playback Volume'
  value 65
 }
 control.17 {
  comment.access 'read write'
  comment.type BOOLEAN
  comment.count 1
  iface MIXER
  name 'Master Playback Switch'
  value true
 }
 control.18 {
  comment.access 'read write user'
  comment.type INTEGER
  comment.count 2
  comment.range '0 - 255'
  comment.tlv '0000000100000008ffffec1400000014'
  comment.dbmin -5100
  comment.dbmax 0
  iface MIXER
  name 'PCM Playback Volume'
  value.0 255
  value.1 255
 }
}
--endcollapse--

!!All Loaded Modules
!!------------------

Module
binfmt_misc
nls_iso8859_1
nls_cp437
vfat
fat
ipt_MASQUERADE
ipt_addrtype
snd_hda_codec_realtek
snd_hda_intel
snd_hda_codec
snd_hwdep
snd_pcm_oss
snd_mixer_oss
snd_pcm
fbcon
tileblit
font
bitblit
softcursor
ipt_REJECT
vga16fb
vgastate
ipt_LOG
snd_seq_oss
xt_state
snd_seq_midi_event
xt_limit
ip6table_filter
xt_tcpudp
ip6_tables
xt_DSCP
nf_nat_irc
nf_conntrack_irc
iptable_mangle
nf_nat_ftp
snd_seq
iptable_nat
nf_conntrack_ftp
nf_nat
nf_conntrack_ipv4
nf_defrag_ipv4
nf_conntrack
snd_timer
iptable_filter
radeon
snd_seq_device
ttm
drm_kms_helper
ip_tables
x_tables
drm
ppdev
usb_storage
joydev
snd
i2c_algo_bit
parport_pc
psmouse
ati_agp
serio_raw
lp
soundcore
snd_page_alloc
k8temp
i2c_piix4
agpgart
shpchp
parport
usbhid
hid
floppy
tg3
pata_atiixp
ahci

!!Sysfs Files
!!-----------

/sys/class/sound/hwC0D3/init_pin_configs:
0x0f 0x99930130
0x10 0x0221101f
0x11 0x99030120
0x12 0x411111f0
0x13 0x01813c31
0x14 0x02a1183e
0x15 0x01014c10
0x16 0x411111f0
0x17 0x411111f0
0x18 0x411111f0
0x19 0x411111f0

/sys/class/sound/hwC0D3/driver_pin_configs:

/sys/class/sound/hwC0D3/user_pin_configs:

/sys/class/sound/hwC0D3/init_verbs:

!!ALSA/HDA dmesg
!!------------------

[ 40.466355] Console: switching to colour frame buffer device 128x48
[ 40.609373] HDA Intel 0000:00:14.2: PCI INT A -> GSI 16 (level, low) -> IRQ 16
[ 40.702589] type=1505 audit(1276272252.552:5): operation="profile_load" pid=942 name="/usr/sbin/mysqld"
--
[ 40.723105] type=1505 audit(1276272252.572:11): operation="profile_load" pid=956 name="/usr/bin/evince-previewer"
[ 40.793691] input: HDA Digital PCBeep as /devices/pci0000:00/0000:00:14.2/input/input6
[ 40.907908] ADDRCONF(NETDEV_UP): eth0: link is not ready

Step 4 Output:

 0 [SB ]: HDA-Intel - HDA ATI SB
                      HDA ATI SB at 0xd8a00000 irq 16

Revision history for this message
Mark Rijckenberg (markrijckenberg) said : 		#3

Please also send output from step 4, as requested previously

So we need the output from this command:

cat /proc/asound/cards; sudo rm /etc/asound.conf; sudo rm -r ~/.pulse ~/.asound* ;sudo rm ~/.pulse-cookie; sudo aptitude install paman gnome-alsamixer libasound2-plugins padevchooser libsdl1.2debian-pulseaudio; aplay -l; sudo lshw -C sound; sudo lshw -short;ls -lart /dev/snd; cat /dev/sndstat; lspci -nn; sudo which alsactl; sudo fuser -v /dev/dsp /dev/snd/* ; dpkg -S bin/slmodemd; dmesg|grep irmware; sudo /etc/init.d/sl-modem-daemon status; sudo grep model /etc/modprobe.d/* ; sudo dmidecode|grep roduct; lsmod | grep snd

Revision history for this message
JoltSystems (victordugas) said : 		#4

I'm sorry, I thought I sent that.

Step 4 Output:

rm: cannot remove `/etc/asound.conf': No such file or directory
rm: cannot remove `/home/victord/.asound*': No such file or directory
Reading package lists... Done
Building dependency tree
Reading state information... Done
Reading extended state information
Initializing package states... Done
Writing extended state information... Done
No packages will be installed, upgraded, or removed.
0 packages upgraded, 0 newly installed, 0 to remove and 1 not upgraded.
Need to get 0B of archives. After unpacking 0B will be used.
Writing extended state information... Done
Reading package lists... Done
Building dependency tree
Reading state information... Done
Reading extended state information
Initializing package states... Done

**** List of PLAYBACK Hardware Devices ****
card 0: SB [HDA ATI SB], device 0: ALC260 Analog [ALC260 Analog]
  Subdevices: 0/1
  Subdevice #0: subdevice #0
  *-multimedia
       description: Audio device
       product: SBx00 Azalia (Intel HDA)
       vendor: ATI Technologies Inc
       physical id: 14.2
       bus info: pci@0000:00:14.2
       version: 00
       width: 64 bits
       clock: 33MHz
       capabilities: pm msi bus_master cap_list
       configuration: driver=HDA Intel latency=32
       resources: irq:16 memory:d8a00000-d8a03fff
H/W path Device Class Description
====================================================
                             system HP Compaq dc5750 Small Form Factor
/0 bus 0A64h
/0/1 memory 128KiB BIOS
/0/5 processor AMD Athlon(tm) 64 X2 Dual Core Processo
/0/5/6 memory 128KiB L1 cache
/0/5/7 memory 512KiB L2 cache
/0/33 memory System Memory
/0/33/0 memory 2GiB DIMM DDR2 Synchronous 667 MHz (1.5
/0/33/1 memory 1GiB DIMM DDR2 Synchronous 667 MHz (1.5
/0/33/2 memory 512MiB DIMM DDR2 Synchronous 667 MHz (1
/0/33/3 memory 512MiB DIMM DDR2 Synchronous 667 MHz (1
/0/34 memory Flash Memory
/0/34/0 memory 1MiB Chip FLASH Non-volatile
/0/0 memory
/0/2 memory
/0/100 bridge RS480 Host Bridge
/0/100/1 bridge RS480 PCI Bridge
/0/100/1/5 display RS482 [Radeon Xpress 200]
/0/100/1/5.1 display Radeon Xpress Series (RS482)
/0/100/7 bridge RS480 PCI Bridge
/0/100/7/0 eth0 network NetXtreme BCM5755 Gigabit Ethernet PCI
/0/100/12 scsi0 storage SB600 Non-Raid-5 SATA
/0/100/12/0 /dev/sda disk 80GB SAMSUNG HD080HJ/
/0/100/12/0/1 /dev/sda1 volume 71GiB EXT4 volume
/0/100/12/0/2 /dev/sda2 volume 3152MiB Extended partition
/0/100/12/0/2/5 /dev/sda5 volume 3152MiB Linux swap / Solaris partition
/0/100/12/1 /dev/cdrom disk DVD-RAM writer
/0/100/13 bus SB600 USB (OHCI0)
/0/100/13.1 bus SB600 USB (OHCI1)
/0/100/13.2 bus SB600 USB (OHCI2)
/0/100/13.3 bus SB600 USB (OHCI3)
/0/100/13.4 bus SB600 USB (OHCI4)
/0/100/13.5 bus SB600 USB Controller (EHCI)
/0/100/14 bus SBx00 SMBus Controller
/0/100/14.1 storage SB600 IDE
/0/100/14.2 multimedia SBx00 Azalia (Intel HDA)
/0/100/14.3 bridge SB600 PCI to LPC Bridge
/0/100/14.4 bridge SBx00 PCI to PCI Bridge
/0/101 bridge K8 [Athlon64/Opteron] HyperTransport Te
/0/102 bridge K8 [Athlon64/Opteron] Address Map
/0/103 bridge K8 [Athlon64/Opteron] DRAM Controller
/0/104 bridge K8 [Athlon64/Opteron] Miscellaneous Con
/0/3 scsi7 storage
/0/3/0.0.0 /dev/sdb disk 1973MB SCSI Disk
/0/3/0.0.0/1 /dev/sdb1 volume 1881MiB Windows FAT volume
/0/4 scsi8 storage
/0/4/0.0.0 /dev/sdc disk 1TB SCSI Disk
/0/4/0.0.0/1 /dev/sdc1 volume 931GiB Windows NTFS volume
total 0
crw-rw----+ 1 root audio 116, 33 2010-06-11 12:04 timer
crw-rw----+ 1 root audio 116, 1 2010-06-11 12:04 seq
crw-rw----+ 1 root audio 116, 7 2010-06-11 12:04 hwC0D3
crw-rw----+ 1 root audio 116, 0 2010-06-11 12:04 controlC0
drwxr-xr-x 2 root root 60 2010-06-11 12:04 by-path
drwxr-xr-x 3 root root 180 2010-06-11 12:04 .
crw-rw----+ 1 root audio 116, 16 2010-06-11 12:04 pcmC0D0p
crw-rw----+ 1 root audio 116, 24 2010-06-11 12:13 pcmC0D0c
drwxr-xr-x 17 root root 3920 2010-06-11 12:39 ..
Sound Driver:3.8.1a-980706 (ALSA v1.0.23 emulation code)
Kernel: Linux victord-desktop 2.6.32-22-generic-pae #36-Ubuntu SMP Thu Jun 3 23:14:23 UTC 2010 i686
Config options: 0

Installed drivers:
Type 10: ALSA emulation

Card config:
HDA ATI SB at 0xd8a00000 irq 16

Audio devices:
0: ALC260 Analog (DUPLEX)

Synth devices: NOT ENABLED IN CONFIG

Midi devices: NOT ENABLED IN CONFIG

Timers:
7: system timer

Mixers:
0: Realtek ALC260
00:00.0 Host bridge [0600]: ATI Technologies Inc RS480 Host Bridge [1002:5950] (rev 10)
00:01.0 PCI bridge [0604]: ATI Technologies Inc RS480 PCI Bridge [1002:5a3f]
00:07.0 PCI bridge [0604]: ATI Technologies Inc RS480 PCI Bridge [1002:5a39]
00:12.0 SATA controller [0106]: ATI Technologies Inc SB600 Non-Raid-5 SATA [1002:4380]
00:13.0 USB Controller [0c03]: ATI Technologies Inc SB600 USB (OHCI0) [1002:4387]
00:13.1 USB Controller [0c03]: ATI Technologies Inc SB600 USB (OHCI1) [1002:4388]
00:13.2 USB Controller [0c03]: ATI Technologies Inc SB600 USB (OHCI2) [1002:4389]
00:13.3 USB Controller [0c03]: ATI Technologies Inc SB600 USB (OHCI3) [1002:438a]
00:13.4 USB Controller [0c03]: ATI Technologies Inc SB600 USB (OHCI4) [1002:438b]
00:13.5 USB Controller [0c03]: ATI Technologies Inc SB600 USB Controller (EHCI) [1002:4386]
00:14.0 SMBus [0c05]: ATI Technologies Inc SBx00 SMBus Controller [1002:4385] (rev 13)
00:14.1 IDE interface [0101]: ATI Technologies Inc SB600 IDE [1002:438c]
00:14.2 Audio device [0403]: ATI Technologies Inc SBx00 Azalia (Intel HDA) [1002:4383]
00:14.3 ISA bridge [0601]: ATI Technologies Inc SB600 PCI to LPC Bridge [1002:438d]
00:14.4 PCI bridge [0604]: ATI Technologies Inc SBx00 PCI to PCI Bridge [1002:4384]
00:18.0 Host bridge [0600]: Advanced Micro Devices [AMD] K8 [Athlon64/Opteron] HyperTransport Technology Configuration [1022:1100]
00:18.1 Host bridge [0600]: Advanced Micro Devices [AMD] K8 [Athlon64/Opteron] Address Map [1022:1101]
00:18.2 Host bridge [0600]: Advanced Micro Devices [AMD] K8 [Athlon64/Opteron] DRAM Controller [1022:1102]
00:18.3 Host bridge [0600]: Advanced Micro Devices [AMD] K8 [Athlon64/Opteron] Miscellaneous Control [1022:1103]
01:05.0 VGA compatible controller [0300]: ATI Technologies Inc RS482 [Radeon Xpress 200] [1002:5974]
01:05.1 Display controller [0380]: ATI Technologies Inc Radeon Xpress Series (RS482) [1002:5874]
3f:00.0 Ethernet controller [0200]: Broadcom Corporation NetXtreme BCM5755 Gigabit Ethernet PCI Express [14e4:167b] (rev 02)
/sbin/alsactl
                     USER PID ACCESS COMMAND
/dev/snd/controlC0: victord 1424 F.... pulseaudio
/dev/snd/pcmC0D0p: victord 1424 F...m pulseaudio
dpkg: *bin/slmodemd* not found.
[ 40.310433] platform radeon_cp.0: firmware: requesting radeon/R300_cp.bin
sudo: /etc/init.d/sl-modem-daemon: command not found
 Product Name: HP Compaq dc5750 Small Form Factor
 Product Name: 0A64h
snd_hda_codec_realtek 218556 1
snd_hda_intel 20927 4
snd_hda_codec 87032 2 snd_hda_codec_realtek,snd_hda_intel
snd_hwdep 5636 1 snd_hda_codec
snd_pcm_oss 34571 0
snd_mixer_oss 13929 1 snd_pcm_oss
snd_pcm 71870 4 snd_hda_intel,snd_hda_codec,snd_pcm_oss
snd_seq_oss 27498 0
snd_seq_midi_event 6003 1 snd_seq_oss
snd_seq 47850 4 snd_seq_oss,snd_seq_midi_event
snd_timer 18710 2 snd_pcm,snd_seq
snd_seq_device 6052 2 snd_seq_oss,snd_seq
snd 56559 18 snd_hda_codec_realtek,snd_hda_intel,snd_hda_codec,snd_hwdep,snd_pcm_oss,snd_mixer_oss,snd_pcm,snd_seq_oss,snd_seq,snd_timer,snd_seq_device
soundcore 6620 1 snd
snd_page_alloc 7204 2 snd_hda_intel,snd_pcm

Revision history for this message
Mark Rijckenberg (markrijckenberg) said : 		#5

Your Terminal output shows the following issues:

Simple mixer control 'Front',0
  Capabilities: pvolume pvolume-joined pswitch pswitch-joined penum
  Playback channels: Mono
  Limits: Playback 0 - 65
  Mono: Playback 0 [0%] [-35.00dB] [off]

Simple mixer control 'Aux',0
  Capabilities: pvolume pswitch penum
  Playback channels: Front Left - Front Right
  Limits: Playback 0 - 65
  Mono:
  Front Left: Playback 0 [0%] [-35.00dB] [off]
  Front Right: Playback 0 [0%] [-35.00dB] [off]

Please use gnome-alsamixer to UNMUTE and increase volume for the "Front" and "Aux" channels.

Then retest sound using headphones and speakers.

If that does not help, please try this procedure:

Step 1: Open Terminal from "Applications->Accessories->
Terminal"

Step 2: Run the following command (copy/paste command into the Terminal and then hit <enter>)

gksudo gedit /etc/modprobe.d/alsa-base.conf

In gedit, scroll down and add these 2 lines to the end of the /etc/modprobe.d/alsa-base.conf file:

alias snd-card-0 snd-hda-intel
options snd-hda-intel enable=1 index=0 model=hp

If those alsa-base.conf options don't work, please try these 2 lines instead and reboot after making the change:

alias snd-card-0 snd-hda-intel
options snd-hda-intel enable=1 index=0 model=hp-dc7600

Here are more model options:

30 ALC260
31 ======
32 hp HP machines
33 hp-3013 HP machines (3013-variant)
34 hp-dc7600 HP DC7600
35 fujitsu Fujitsu S7020
36 acer Acer TravelMate
37 will Will laptops (PB V7900)
38 replacer Replacer 672V
39 favorit100 Maxdata Favorit 100XS
40 basic fixed pin assignment (old default model)
41 test for testing/debugging purpose, almost all controls can
42 adjusted. Appearing only when compiled with
43 $CONFIG_SND_DEBUG=y
44 auto auto-config reading BIOS (default)

Don't forget to reboot your pc after every change you make to the /etc/modprobe.d/alsa-base.conf file.
So add the hp model option, reboot, retest sound via headphones AND speakers. Then - if necessary - replace the hp model option with the hp-dc7600 model option, reboot and retest sound via headphones AND speakers.

Also make sure to run alsamixer after each change and make sure all channels remain unmuted after each reboot.

Revision history for this message
JoltSystems (victordugas) said : 		#6

Once I did what you said, I had to open the Volume Control/Output and change from Simultaneous output, still no sound then I changed it back to Internal Audio Analog Stereo and bam, the rear plug is now working. Thank you for your assistance. This has been on the backburner for over one month now as no solution was available.