Ubuntu 10.04 LTS freezes during login

Asked by BlueKnightz

Hello,

My Ubuntu 10.04 LTS freezes during login. I am able to see the login screen however shortly after or instantly after I login the screen freezes I can still see the desktop however my mouse will not move and I cannot using my keyboard or anything like that. My specs of my computer are at
http://h10010.www1.hp.com/wwpc/ca/en/ho/WF06b/12132708-12133156-78308260-78308260-78308260-79685091-80159593.html

Processor
 Intel® Celeron® D Processor 360
• 3.46GHz, 512KB L2 Cache, 533MHz Front Side Bus
Operating system installed
 Genuine Windows Vista™ Home Basic
Chipset
 Intel® 945GC Express Chipset
Standard memory
 512MB
Memory type
 DDR2-SDRAM
Internal drives
Internal hard disk drive
 120GB SATA
Hard disk drive speed
 (7200 rpm)
Optical drive type
 SuperMulti DVD Burner with LightScribe Technology
Optical drive speed
 16x DVD±R, 8x DVD+RW, 6x DVD-RW, DVD-RW, 8x DVD+R DL, 4x DVD-R DL, 5x DVD-RAM, DVD-RAM, 16x DVD-ROM, 40x CDR, 32x CDRW, CDRW, 40x CD-ROM
System features
Modem
 56k modem
Network interface
 Ethernet 10/100BT integrated network interface
Video adapter
 Intel® Graphics Media Accelerator 950
Video RAM
 32MB dedicated graphics memory. Up to 64MB Total Available Graphics Memory as allocated by Windows Vista™.
Internal audio
 High Definition Audio, 6 speaker configurable
Keyboard
 Compaq scroller mouse, Compaq keyboard
External drive bays
 •2 external 5.25"(one available) •1 external 3.5" (one available) •1 internal 3.5" (occupied)
Expansion slots
 •2 PCI slots (1 available) •1 PCI-E x16 slot (available) •1 PCI-E x1 slot (available)

Thanks.

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ahambidge (ahambidge) said :
#1

Hello,

It appears that you are using a dual boot with Windows Vista and this is undoubtedly the problem.

How did you install Ubuntu?

Regards,

Allan :)

Revision history for this message
BlueKnightz (prodod) said :
#2

Hello,

I burned the .ISO and then put the CD in the disk drive afterwords I restarted the computer and the installation went fine but after I get logged in to Ubuntu it always freezes up.

Revision history for this message
Launchpad Janitor (janitor) said :
#3

This question was expired because it remained in the 'Open' state without activity for the last 15 days.

Revision history for this message
BlueKnightz (prodod) said :
#4

Hello,

In fail-safe gnome I cannot install anything because when I click the install button it does not click it's like your clicking on nothing.

Revision history for this message
marcobra (Marco Braida) (marcobra) said :
#5

May be your Ubuntu live install cd is not perfect or it can't be read from your cdrom drive please verify it...

Here some general note on install Ubuntu and howto to get a good ubuntu iso cd image (.iso) to burn on a cd:

The main ubuntu site is this: www.ubuntu.com and the download location is this
http://www.ubuntu.com/desktop/get-ubuntu/download

Ubuntu prerequisites: https://help.ubuntu.com/community/Installation/SystemRequirements
Ubuntu 10.04 release notes: https://wiki.ubuntu.com/LucidLynx/ReleaseNotes

1) please download the 700 mb file http://www.ubuntu.com/desktop/get-ubuntu/download simply press on download button
To avoid download errors download the desired ubuntu iso install cd image using the torrent protocol.

- if you are using Windows please install a torrent client i suggest you http://deluge-torrent.org/
and download the iso using a .torrent link from here:
http://releases.ubuntu.com/10.04/ubuntu-10.04-desktop-i386.iso.torrent

2) PLEASE BE SURE TO CHECK the md5sum of downloaded file to be sure it have no error https://help.ubuntu.com/community/HowToMD5SUM
Only if the md5sum number match with this: http://releases.ubuntu.com/10.04/MD5SUMS go to the next steps.

3) burn the iso image onto a cd, to do it install and use http://infrarecorder.org/?page_id=5 burn the cd at lower speed you can do and activate the data verify

4) insert the self made install cd into your pc cdrom drive and reboot your pc. YOU MUST NOT SEE Windows starting and you can try Ubuntu from cdrom and then install it

If you have trouble with installation (the system freeze or you can't complete it) be sure to read the above suggestions, then:

1.a ) Please boot entirely (you must not see windows starting) from Ubuntu live install cd and when the system start to boot from cd you will see two bottom screen icons (keyboard and man inside circle ) please press space (choose your desired language) then a screen textual center menu will appear to you with this items in it:

Try Ubuntu without installing
Install Ubuntu
Check disc for defects
Test memory
Boot from first hard disk

Please select "Check disc for defects" and press enter to test if your cd-driver can read in a good way the live install cd... or if the install cd have some defective file in it.
Then please also perform a Test memory to be sure your pc RAM memory have not any issue

If you get a blank screen at boot after install or booting from the Ubuntu install cd please read:

http://www.ubuntugeek.com/how-to-fix-ubuntu-10-04-lts-lucid-blank-screen-at-startup.html

Revision history for this message
BlueKnightz (prodod) said :
#6

I remember when I last used ubuntu I fixed this by doing a command in terminal I forget what command it was but I think it was a upgrade or something but I do remember after putting in something in the terminal it got fixed and I was able to get on gnome without it freezing also.

Revision history for this message
Launchpad Janitor (janitor) said :
#7

This question was expired because it remained in the 'Open' state without activity for the last 15 days.