Can't get any internet sound and even no system sound with upgrad to 10.04
Get system sound, but as soon as internet has a connection, I lose all sound?
Question information
- Language:
- English Edit question
- Status:
- Open
- For:
- Ubuntu Edit question
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Revision history for this message
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#1 |
Please send us the full terminal output from step 3 and step 4 from this procedure:
https:/
Please also specify the exact model and make of pc that you are using.
Revision history for this message
|
#2 |
Front Right: Playback 0 [0%] [-94.50dB] [off]
Simple mixer control 'Headphone',0
Capabilities: pvolume pswitch pswitch-joined penum
Playback channels: Front Left - Front Right
Limits: Playback 0 - 63
Mono:
Front Left: Playback 63 [100%] [0.00dB] [off]
Front Right: Playback 63 [100%] [0.00dB] [off]
Simple mixer control 'PCM',0
Capabilities: pvolume pswitch pswitch-joined penum
Playback channels: Front Left - Front Right
Limits: Playback 0 - 63
Mono:
Front Left: Playback 0 [0%] [-34.50dB] [off]
Front Right: Playback 0 [0%] [-34.50dB] [off]
Simple mixer control 'Line',0
Capabilities: pvolume pswitch pswitch-joined cswitch cswitch-exclusive penum
Capture exclusive group: 0
Playback channels: Front Left - Front Right
Capture channels: Front Left - Front Right
Limits: Playback 0 - 63
Front Left: Playback 23 [37%] [0.00dB] [on] Capture [off]
Front Right: Playback 23 [37%] [0.00dB] [on] Capture [off]
Simple mixer control 'CD',0
Capabilities: pvolume pswitch pswitch-joined cswitch cswitch-exclusive penum
Capture exclusive group: 0
Playback channels: Front Left - Front Right
Capture channels: Front Left - Front Right
Limits: Playback 0 - 63
Front Left: Playback 22 [35%] [-1.50dB] [on] Capture [off]
Front Right: Playback 22 [35%] [-1.50dB] [on] Capture [off]
Simple mixer control 'Mic',0
Capabilities: pvolume pswitch pswitch-joined cswitch cswitch-exclusive penum
Capture exclusive group: 0
Playback channels: Front Left - Front Right
Capture channels: Front Left - Front Right
Limits: Playback 0 - 63
Front Left: Playback 22 [35%] [-1.50dB] [on] Capture [on]
Front Right: Playback 22 [35%] [-1.50dB] [on] Capture [on]
Simple mixer control 'Mic Boost (+20dB)',0
Capabilities: pswitch pswitch-joined penum
Playback channels: Mono
Mono: Playback [on]
Simple mixer control 'Mic Select',0
Capabilities: enum
Items: 'Mic1' 'Mic2'
Item0: 'Mic1'
Simple mixer control 'Video',0
Capabilities: pvolume pswitch pswitch-joined cswitch cswitch-exclusive penum
Capture exclusive group: 0
Playback channels: Front Left - Front Right
Capture channels: Front Left - Front Right
Limits: Playback 0 - 63
Front Left: Playback 33 [52%] [15.00dB] [on] Capture [off]
Front Right: Playback 33 [52%] [15.00dB] [on] Capture [off]
Simple mixer control 'Phone',0
Capabilities: pvolume pswitch pswitch-joined cswitch cswitch-exclusive penum
Capture exclusive group: 0
Playback channels: Front Left - Front Right
Capture channels: Front Left - Front Right
Limits: Playback 0 - 63
Front Left: Playback 27 [43%] [6.00dB] [on] Capture [off]
Front Right: Playback 27 [43%] [6.00dB] [on] Capture [off]
Simple mixer control 'PC Speaker',0
Capabilities: pvolume pvolume-joined pswitch pswitch-joined penum
Playback channels: Mono
Limits: Playback 0 - 15
Mono: Playback 8 [53%] [-21.00dB] [on]
Simple mixer control 'Aux',0
Capabilities: pvolume pswitch pswitch-joined cswitch cswitch-exclusive penum
Capture exclusive group: 0
Playback channels: Front Left - Front Right
Capture channels: Front Left - Front Right
Limits: Playback 0 - 63
Front Left: Playback 33 [52%] [15.00dB] [on] Capture [off]
Front Right: Playback 31 [49%] [12.00dB] [on] Capture [off]
Simple mixer control 'Mono Output Select',0
Capabilities: enum
Items: 'Mix' 'Mic'
Item0: 'Mix'
Simple mixer control 'Capture',0
Capabilities: cvolume cswitch cswitch-joined penum
Capture channels: Front Left - Front Right
Limits: Capture 0 - 15
Front Left: Capture 6 [40%] [9.00dB] [on]
Front Right: Capture 6 [40%] [9.00dB] [on]
Simple mixer control 'Mix',0
Capabilities: cswitch cswitch-exclusive penum
Capture exclusive group: 0
Capture channels: Front Left - Front Right
Front Left: Capture [off]
Front Right: Capture [off]
Simple mixer control 'Mix Mono',0
Capabilities: cswitch cswitch-exclusive penum
Capture exclusive group: 0
Capture channels: Front Left - Front Right
Front Left: Capture [off]
Front Right: Capture [off]
!!-------Mixer controls for card 1 [U0x46d0x8ad]
Card hw:1 'U0x46d0x8ad'/'USB Device 0x46d:0x8ad at usb-0000:
Mixer name : 'USB Mixer'
Components : 'USB046d:08ad'
Controls : 3
Simple ctrls : 2
Simple mixer control 'Mic',0
Capabilities: cvolume cvolume-joined cswitch cswitch-joined penum
Capture channels: Mono
Limits: Capture 0 - 3
Mono: Capture 0 [0%] [30.00dB] [off]
Simple mixer control 'Auto Gain Control',0
Capabilities: pswitch pswitch-joined penum
Playback channels: Mono
Mono: Playback [off]
!!Alsactl output
!!-------------
--startcollapse--
state.AudioPCI {
control.1 {
comment.access 'read write'
comment.type BOOLEAN
comment.count 1
iface MIXER
name 'Master Playback Switch'
value false
}
control.2 {
comment.access 'read write'
comment.type INTEGER
comment.count 2
comment.range '0 - 63'
comment.dbmin -9450
comment.dbmax 0
iface MIXER
name 'Master Playback Volume'
value.0 0
value.1 0
}
control.3 {
comment.access 'read write'
comment.type BOOLEAN
comment.count 1
iface MIXER
name 'Headphone Playback Switch'
value false
}
control.4 {
comment.access 'read write'
comment.type INTEGER
comment.count 2
comment.range '0 - 63'
comment.dbmin -9450
comment.dbmax 0
iface MIXER
name 'Headphone Playback Volume'
value.0 63
value.1 63
}
control.5 {
comment.access 'read write'
comment.type BOOLEAN
comment.count 1
iface MIXER
name 'Master Mono Playback Switch'
value false
}
control.6 {
comment.access 'read write'
comment.type INTEGER
comment.count 2
comment.range '0 - 63'
comment.dbmin -9450
comment.dbmax 0
iface MIXER
name 'Master Mono Playback Volume'
value.0 0
value.1 0
}
control.7 {
comment.access 'read write'
comment.type BOOLEAN
comment.count 1
iface MIXER
name 'PC Speaker Playback Switch'
value true
}
control.8 {
comment.access 'read write'
comment.type INTEGER
comment.count 1
comment.range '0 - 15'
comment.dbmin -4500
comment.dbmax 0
iface MIXER
name 'PC Speaker Playback Volume'
value 8
}
control.9 {
comment.access 'read write'
comment.type BOOLEAN
comment.count 1
iface MIXER
name 'Phone Playback Switch'
value true
}
control.10 {
comment.access 'read write'
comment.type INTEGER
comment.count 2
comment.range '0 - 63'
comment.dbmin -3450
comment.dbmax 6000
iface MIXER
name 'Phone Playback Volume'
value.0 27
value.1 27
}
control.11 {
comment.access 'read write'
comment.type BOOLEAN
comment.count 1
iface MIXER
name 'Mic Playback Switch'
value true
}
control.12 {
comment.access 'read write'
comment.type INTEGER
comment.count 2
comment.range '0 - 63'
comment.dbmin -3450
comment.dbmax 6000
iface MIXER
name 'Mic Playback Volume'
value.0 22
value.1 22
}
control.13 {
comment.access 'read write'
comment.type BOOLEAN
comment.count 1
iface MIXER
name 'Mic Boost (+20dB)'
value true
}
control.14 {
comment.access 'read write'
comment.type BOOLEAN
comment.count 1
iface MIXER
name 'Line Playback Switch'
value true
}
control.15 {
comment.access 'read write'
comment.type INTEGER
comment.count 2
comment.range '0 - 63'
comment.dbmin -3450
comment.dbmax 6000
iface MIXER
name 'Line Playback Volume'
value.0 23
value.1 23
}
control.16 {
comment.access 'read write'
comment.type BOOLEAN
comment.count 1
iface MIXER
name 'CD Playback Switch'
value true
}
control.17 {
comment.access 'read write'
comment.type INTEGER
comment.count 2
comment.range '0 - 63'
comment.dbmin -3450
comment.dbmax 6000
iface MIXER
name 'CD Playback Volume'
value.0 22
value.1 22
}
control.18 {
comment.access 'read write'
comment.type BOOLEAN
comment.count 1
iface MIXER
name 'Video Playback Switch'
value true
}
control.19 {
comment.access 'read write'
comment.type INTEGER
comment.count 2
comment.range '0 - 63'
comment.dbmin -3450
comment.dbmax 6000
iface MIXER
name 'Video Playback Volume'
value.0 33
value.1 33
}
control.20 {
comment.access 'read write'
comment.type BOOLEAN
comment.count 1
iface MIXER
name 'Aux Playback Switch'
value true
}
control.21 {
comment.access 'read write'
comment.type INTEGER
comment.count 2
comment.range '0 - 63'
comment.dbmin -3450
comment.dbmax 6000
iface MIXER
name 'Aux Playback Volume'
value.0 33
value.1 31
}
control.22 {
comment.access 'read write'
comment.type BOOLEAN
comment.count 1
iface MIXER
name 'PCM Playback Switch'
value false
}
control.23 {
comment.access 'read write'
comment.type INTEGER
comment.count 2
comment.range '0 - 63'
comment.dbmin -3450
comment.dbmax 6000
iface MIXER
name 'PCM Playback Volume'
value.0 0
value.1 0
}
control.24 {
comment.access 'read write'
comment.type ENUMERATED
comment.count 2
comment.item.0 Mic
comment.item.1 CD
comment.item.2 Video
comment.item.3 Aux
comment.item.4 Line
comment.item.5 Mix
comment.item.6 'Mix Mono'
comment.item.7 Phone
iface MIXER
name 'Capture Source'
value.0 Mic
value.1 Mic
}
control.25 {
comment.access 'read write'
comment.type BOOLEAN
comment.count 1
iface MIXER
name 'Capture Switch'
value true
}
control.26 {
comment.access 'read write'
comment.type INTEGER
comment.count 2
comment.range '0 - 15'
comment.dbmin 0
comment.dbmax 2250
iface MIXER
name 'Capture Volume'
value.0 6
value.1 6
}
control.27 {
comment.access 'read write'
comment.type ENUMERATED
comment.count 1
comment.item.0 Mix
comment.item.1 Mic
iface MIXER
name 'Mono Output Select'
value Mix
}
control.28 {
comment.access 'read write'
comment.type ENUMERATED
comment.count 1
comment.item.0 Mic1
comment.item.1 Mic2
iface MIXER
name 'Mic Select'
value Mic1
}
}
state.U0x46d0x8ad {
control.1 {
comment.access 'read write'
comment.type BOOLEAN
comment.count 1
iface MIXER
name 'Mic Capture Switch'
value false
}
control.2 {
comment.access 'read write'
comment.type INTEGER
comment.count 1
comment.range '0 - 3'
comment.dbmin 3000
comment.dbmax 6000
iface MIXER
name 'Mic Capture Volume'
value 0
}
control.3 {
comment.access 'read write'
comment.type BOOLEAN
comment.count 1
iface MIXER
name 'Auto Gain Control'
value false
}
}
--endcollapse--
!!All Loaded Modules
!!-----
Module
binfmt_misc
ppdev
snd_ens1371
gameport
snd_ac97_codec
ac97_bus
snd_usb_audio
snd_pcm_oss
snd_usb_lib
snd_mixer_oss
snd_hwdep
snd_pcm
snd_seq_dummy
snd_seq_oss
snd_seq_midi
snd_rawmidi
snd_seq_midi_event
snd_seq
fbcon
snd_timer
tileblit
font
snd_seq_device
bitblit
softcursor
vga16fb
snd
s3fb
svgalib
vgastate
gspca_zc3xx
soundcore
gspca_main
intel_agp
videodev
v4l1_compat
joydev
serio_raw
snd_page_alloc
i2c_piix4
lp
shpchp
agpgart
parport
usbhid
hid
e100
mii
!!ALSA/HDA dmesg
!!-----
kelly@kelly-
0 [AudioPCI ]: ENS1371 - Ensoniq AudioPCI
1 [U0x46d0x8ad ]: USB-Audio - USB Device 0x46d:0x8ad
[sudo] password for kelly:
Revision history for this message
|
#3 |
There is more:
[sudo] password for kelly:
rm: cannot remove `/etc/asound.conf': No such file or directory
rm: cannot remove `/home/
Reading package lists... Done
Building dependency tree
Reading state information... Done
Reading extended state information
Initializing package states... Done
Writing extended state information... Done
The following NEW packages will be installed:
libsdl1.
The following packages will be REMOVED:
gnash{u} gnash-common{u} libboost-
libboost-
0 packages upgraded, 1 newly installed, 6 to remove and 0 not upgraded.
Need to get 204kB of archives. After unpacking 9,847kB will be freed.
Do you want to continue? [Y/n/?] y
Writing extended state information... Done
Get:1 http://
Fetched 204kB in 1s (128kB/s)
(Reading database ... 216786 files and directories currently installed.)
Removing gnash ...
Removing gnash-common ...
Removing libboost-
Removing libboost-
Removing libfltk1.1 ...
dpkg: libsdl1.
libsdl1.2debian depends on libsdl1.
Package libsdl1.
Package libsdl1.2debian-all is to be removed.
Package libsdl1.2debian-esd is not installed.
Package libsdl1.2debian-oss is not installed.
Package libsdl1.2debian-nas is not installed.
Package libsdl1.
Removing libsdl1.2debian-all ...
Processing triggers for desktop-file-utils ...
Processing triggers for python-gmenu ...
Rebuilding /usr/share/
Processing triggers for man-db ...
Processing triggers for libc-bin ...
ldconfig deferred processing now taking place
Processing triggers for python-support ...
Selecting previously deselected package libsdl1.
(Reading database ... 216717 files and directories currently installed.)
Unpacking libsdl1.
Setting up libsdl1.
Processing triggers for libc-bin ...
ldconfig deferred processing now taking place
Reading package lists... Done
Building dependency tree
Reading state information... Done
Reading extended state information
Initializing package states... Done
Writing extended state information... Done
**** List of PLAYBACK Hardware Devices ****
card 0: AudioPCI [Ensoniq AudioPCI], device 0: ES1371/1 [ES1371 DAC2/ADC]
Subdevices: 1/1
Subdevice #0: subdevice #0
card 0: AudioPCI [Ensoniq AudioPCI], device 1: ES1371/2 [ES1371 DAC1]
Subdevices: 1/1
Subdevice #0: subdevice #0
*-multimedia
description: Multimedia audio controller
product: ES1371 [AudioPCI-97]
vendor: Ensoniq
physical id: c
bus info: pci@0000:00:0c.0
version: 06
width: 32 bits
clock: 33MHz
resources: irq:12 ioport:
H/W path Device Class Description
=======
/0 bus Intel 440BX
/0/0 memory 128KiB BIOS
/0/4 processor Pentium III (Coppermine)
/0/4/0 memory 32KiB L1 cache
/0/4/1 memory 256KiB L2 cache
/0/9 memory 32KiB L1 cache
/0/a memory 256KiB L2 cache
/0/1 memory 370MiB System memory
/0/100 bridge 440BX/ZX/DX - 82443BX/ZX/DX Host bridg
/0/100/1 bridge 440BX/ZX/DX - 82443BX/ZX/DX AGP bridge
/0/100/1/0 display ViRGE/GX2
/0/100/7 bridge 82371AB/EB/MB PIIX4 ISA
/0/100/7.1 scsi0 storage 82371AB/EB/MB PIIX4 IDE
/0/100/7.1/0 /dev/sda disk 20GB Maxtor 32049H2
/0/100/7.1/0/1 /dev/sda1 volume 18GiB EXT4 volume
/0/100/7.1/0/2 /dev/sda2 volume 855MiB Extended partition
/0/100/7.1/0/2/5 /dev/sda5 volume 854MiB Linux swap / Solaris partition
/0/100/7.1/1 /dev/cdrom disk DVD reader
/0/100/7.2 bus 82371AB/EB/MB PIIX4 USB
/0/100/7.3 bridge 82371AB/EB/MB PIIX4 ACPI
/0/100/c multimedia ES1371 [AudioPCI-97]
/0/100/e eth0 network 82557/8/9/0/1 Ethernet Pro 100
total 0
crw-rw----+ 1 root audio 116, 2 2010-05-19 23:40 timer
crw-rw----+ 1 root audio 116, 3 2010-05-19 23:40 seq
crw-rw----+ 1 root audio 116, 5 2010-05-19 23:40 controlC1
drwxr-xr-x 2 root root 60 2010-05-19 23:40 by-id
drwxr-xr-x 4 root root 260 2010-05-19 23:40 .
crw-rw----+ 1 root audio 116, 7 2010-05-19 23:40 pcmC0D1p
crw-rw----+ 1 root audio 116, 6 2010-05-19 23:40 midiC0D0
crw-rw----+ 1 root audio 116, 10 2010-05-19 23:40 controlC0
drwxr-xr-x 2 root root 80 2010-05-19 23:40 by-path
crw-rw----+ 1 root audio 116, 4 2010-05-20 00:23 pcmC1D0c
crw-rw----+ 1 root audio 116, 8 2010-05-20 00:23 pcmC0D0p
crw-rw----+ 1 root audio 116, 9 2010-05-20 00:23 pcmC0D0c
drwxr-xr-x 18 root root 3840 2010-05-20 00:24 ..
Sound Driver:
Kernel: Linux kelly-desktop 2.6.32-22-generic #33-Ubuntu SMP Wed Apr 28 13:27:30 UTC 2010 i686
Config options: 0
Installed drivers:
Type 10: ALSA emulation
Card config:
Ensoniq AudioPCI ENS1371 at 0xe400, irq 12
USB Device 0x46d:0x8ad at usb-0000:
Audio devices:
0: ES1371 DAC2/ADC (DUPLEX)
1: USB Audio
Synth devices: NOT ENABLED IN CONFIG
Midi devices:
0: ES1371
Timers:
31: system timer
Mixers:
0: Cirrus Logic CS4297 rev 3
1: USB Mixer
00:00.0 Host bridge [0600]: Intel Corporation 440BX/ZX/DX - 82443BX/ZX/DX Host bridge [8086:7190] (rev 03)
00:01.0 PCI bridge [0604]: Intel Corporation 440BX/ZX/DX - 82443BX/ZX/DX AGP bridge [8086:7191] (rev 03)
00:07.0 ISA bridge [0601]: Intel Corporation 82371AB/EB/MB PIIX4 ISA [8086:7110] (rev 02)
00:07.1 IDE interface [0101]: Intel Corporation 82371AB/EB/MB PIIX4 IDE [8086:7111] (rev 01)
00:07.2 USB Controller [0c03]: Intel Corporation 82371AB/EB/MB PIIX4 USB [8086:7112] (rev 01)
00:07.3 Bridge [0680]: Intel Corporation 82371AB/EB/MB PIIX4 ACPI [8086:7113] (rev 02)
00:0c.0 Multimedia audio controller [0401]: Ensoniq ES1371 [AudioPCI-97] [1274:1371] (rev 06)
00:0e.0 Ethernet controller [0200]: Intel Corporation 82557/8/9/0/1 Ethernet Pro 100 [8086:1229] (rev 08)
01:00.0 VGA compatible controller [0300]: S3 Inc. ViRGE/GX2 [5333:8a10] (rev 04)
/sbin/alsactl
/dev/snd/controlC0: kelly 999 F.... pulseaudio
/dev/snd/controlC1: kelly 999 F.... pulseaudio
dpkg: *bin/slmodemd* not found.
[ 0.000000] SFI: Simple Firmware Interface v0.7 http://
[ 0.106922] pci 0000:00:0e.0: Firmware left e100 interrupts enabled; disabling
[ 25.839792] e100 0000:00:0e.0: firmware: requesting e100/d101m_
sudo: /etc/init.
Product Name: TCO
Product Name: Intel 440BX
snd_ens1371 18814 6
gameport 9089 1 snd_ens1371
snd_ac97_codec 100646 1 snd_ens1371
ac97_bus 1002 1 snd_ac97_codec
snd_usb_audio 75765 3
snd_pcm_oss 35308 0
snd_usb_lib 15658 1 snd_usb_audio
snd_mixer_oss 13746 1 snd_pcm_oss
snd_hwdep 5412 1 snd_usb_audio
snd_pcm 70662 4 snd_ens1371,
snd_seq_dummy 1338 0
snd_seq_oss 26726 0
snd_seq_midi 4557 0
snd_rawmidi 19056 3 snd_ens1371,
snd_seq_midi_event 6003 2 snd_seq_
snd_seq 47263 6 snd_seq_
snd_timer 19098 2 snd_pcm,snd_seq
snd_seq_device 5700 5 snd_seq_
snd 54148 30 snd_ens1371,
soundcore 6620 1 snd
snd_page_alloc 7076 1 snd_pcm
kelly@kelly-
kelly-desktop
description: Desktop Computer
product: TCO
vendor: Seanix Technology (Canada) Inc.
serial: 720482
width: 32 bits
capabilities: smbios-2.3 dmi-2.3
configuration: chassis=desktop
*-core
description: Motherboard
product: Intel 440BX
vendor: Seanix Technology (Canada) Inc.
physical id: 0
*-firmware
physical id: 0
version: 1.1 (06/09/1999)
size: 128KiB
capacity: 192KiB
*-cpu
product: Pentium III (Coppermine)
vendor: Intel Corp.
physical id: 4
bus info: cpu@0
version: 6.8.3
slot: SLOT 1
size: 600MHz
width: 32 bits
clock: 100MHz
*-cache:0
size: 32KiB
*-cache:1
size: 256KiB
*-cache:0
physical id: 9
slot: Internal Cache
size: 32KiB
capacity: 32KiB
*-cache:1
physical id: a
slot: External Cache
size: 256KiB
capacity: 512KiB
*-memory
physical id: 1
size: 370MiB
*-pci
product: 440BX/ZX/DX - 82443BX/ZX/DX Host bridge
vendor: Intel Corporation
physical id: 100
bus info: pci@0000:00:00.0
version: 03
width: 32 bits
clock: 33MHz
*-pci
bus info: pci@0000:00:01.0
width: 32 bits
clock: 66MHz
bus info: pci@0000:01:00.0
*-isa
bus info: pci@0000:00:07.0
width: 32 bits
clock: 33MHz
*-ide
bus info: pci@0000:00:07.1
width: 32 bits
clock: 33MHz
*-disk
bus info: scsi@0:0.0.0
*-cdrom
bus info: scsi@1:0.0.0
*-usb
bus info: pci@0000:00:07.2
width: 32 bits
clock: 33MHz
*-bridge
bus info: pci@0000:00:07.3
width: 32 bits
clock: 33MHz
bus info: pci@0000:00:0c.0
width: 32 bits
clock: 33MHz
*-network
bus info: pci@0000:00:0e.0
size: 100MB/s
width: 32 bits
clock: 33MHz
kelly@kelly-
Revision history for this message
|
#4 |
I believe that the problem is that the audio channels (including the PCM audio channel) are muted in gnome-alsamixer on your pc.
Please open gnome-alsamixer using a Terminal and then UNMUTE and increase volume on all channels, including the Master, PCM and Front channels.
Then retest sound using both speakers and headphones.
Revision history for this message
|
#6 |
After I shut down and boot up again, any changes to alsamixer are lost, but even after readjusting, there is still nothing.
Can you help with this problem?
Provide an answer of your own, or ask shiro for more information if necessary.