Keyboard won't work Low graphics

Asked by Shona Hutchings

Hi I am new to all this. My husband knows all the commands etc but is away and the keyboard has stopped working properly and the message says Ubuntu is running in low graphics mode.
Your screen graphics and input device settings could not be detected correctly. You will need to configure these yourself.
When I click OK another box comes up with options

Run ubuntu in low graphics for one session
re configure graphics
Troubleshoot the problem
return to console login

Can someone talk me through this in very basic language as I have no idea what I'm doing.
I'm writing this on my sons computer but want to fix this problem so I can skype and stay in contact with my husband as his mother just died and he had to go home.

Question information

English Edit question
Ubuntu Edit question
No assignee Edit question
Last query:
Last reply:
Revision history for this message
Michael Lustfield (michaellustfield) said :

Ahhh... graphics problems. One of the ugly things. I will indeed try to help you the best that I can. I'll need a little information first...

1) Did you make any recent changes to the computer?

2) Could you go to Applications > Accessories > Terminal
Then type this exact command and let us know what it shows
   lspci | grep VGA
Then also with this command
   lsb_release -a

3) Ubuntu has an X recovery system. X is what manages the display. To use it:
  Restart the computer
  Right at bootup there is a moment where you can either press Esc or Shift to bring up the boot menu.
     First try just holding Shift while the system boots
     If that doesn't work, watch for a point where it says to press Esc in the top left of the screen and push it then
  This will bring up a list of your boot options
  From this list, choose the second option in the list. It will say something like (Recovery Mode) at the end.
  Select that by pressing down and then press Enter.
  You will have a screen that pops up and allows you to recover X11 Window System. I can't remember the exact wording.
  Select that and press Enter.
  You should now be able to reboot and with luck things will work.

Revision history for this message
Shona Hutchings (shona-hutchings) said :

Hi Michael,

Thanks for this. My husband had made some changes before he left which may have precipitated this. He was changing something to do with the sound for Skype. I will first email him your suggestion and ask if he wants me to try it and then if he does I will give it a go. The only thing that may intefere with it working is the arrow keys don't appear to work at all on the keyboard as I found out when I tried to push them down to a Windows boot up in the boot up menu.

Can you help with this problem?

Provide an answer of your own, or ask Shona Hutchings for more information if necessary.

To post a message you must log in.